AMS Software Omdömen 

190
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I recently purchased SmartShow 3D from AMS software as the software I used to use was no longer available. In the past I have created my own home videos from holidays we have been on and it's brillia... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I’ve really enjoyed using SmartSHOW 3D. I use it for my work to create videos and presentations for my business, and I am very happy with the results. It’s a great program that makes creating professi... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

I'm new to making slide shows so I found the intuitive nature of the program remarkably simple. I've used Adobe but found it unnecessarily complicated .

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Très satisfaisant comme logiciel, atypique par rapport à la concurrence ! Je retiens la rapidité de montage, des effets spécifiques intéressants mais à encore améliorer (je pense à trajet: carte rout... Se mer

Företaget har svarat

Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

We are keen on everything to do with photo art. We help you create stylish slideshows, collages, posters, calendars, scrapbooks, greeting cards and more!


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

190 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(190)

35 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The respond time and helpful…

The respond time and helpful information was on point I enjoy working with your software.

29 mars 2023
Omdöme utan inbjudan
Logotyp för AMS Software

Svar från AMS Software

Hi Wesley! Thank you for your review. I'm so glad to hear about your pleasant experience.

Betygsatt 2 av 5 stjärnor

Constant emails

Paid for software but constant bombardment of advertising for upgrade's and other software , Pay for product but still need upgrade for Pro ,Avoid at all costs

9 december 2022
Omdöme utan inbjudan
Logotyp för AMS Software

Svar från AMS Software

Hello Frank! Thank you for posting a review and we're sorry to hear about the issues you are facing regarding advertisements for additional services. We always try to keep our customers informed of all the latest offers so they don't miss one. Please note that you can turn off notifications by unchecking the "Watch for new products and promotions" option. They are for information only and don't oblige you to purchase anything. We would like the opportunity to investigate your feedback further. Please reach out to us at techsupport@ams-soft.com

Betygsatt 1 av 5 stjärnor

I'ts a nightmare to cancel.

I'ts a nightmare to cancel any and all services what this company. It's a little late for this company my father's memorial service has come and gone.. I had hopes to use their software service for my father's celebration of life slideshow but that train already left the tracks. Without their software. I was then going to use your services for the two websites that I'm the webmaster of they don't seem to respond to emails.. So at this point I'm asking the company to cancel any and all services that I might be obligated for. I was hopefully I'll receive a timely response back from Smart Show 3D regarding my cancellation. I'll follow up as soon as I hear back from them but it's been awhile. I don't believe they care about their customers. So I'm posting this negative feedback. Buyers beware of there customer service.

20 oktober 2022
Omdöme utan inbjudan
Logotyp för AMS Software

Svar från AMS Software

Hello! Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. While we don't currently offer realtime support, we'll never leave a customer without an answer. I can see that you contacted us on Saturday, but our support center works from Monday to Friday only, so they replied to you on Monday (within one business day according to our rules). Kindly note that we can issue refunds via Customer Support Center. For further questions, please reach out to our support team again.

Betygsatt 1 av 5 stjärnor

No customer support despite their claims!

It seems very common in these reviews but there is absolutely no customer support from this company...They are only interested in responding if you are flashing cash - other that that they are not interested.
You will get a reply in hours or one business day at their latest is their statement "DO NOT BELIEVE IT" it is a complete fabrication.
Want to do yourself a favour to avoid the hassle of software going wrong - buy it from a more reputable company! Now I am going to have to redo my project with rival software. At least this other company actually helps you with problems!

2 november 2022
Omdöme utan inbjudan
Logotyp för AMS Software

Svar från AMS Software

Hello Steve! Thanks so much for taking the time to leave a review and for your feedback. It’s important for us to provide our users with stellar service and it seems we've missed the mark. Chat support is experiencing significantly higher than usual workload due to the upcoming holiday season. We do our best to respond in the shortest possible time, and you'll certainly get a reply from our support team. Please reach out to us at techsupport@ams-soft.com and please let us know what we can do to create a better experience for you. We would love the opportunity to make things right.

Betygsatt 1 av 5 stjärnor

I have bought license key for Passport…

I have bought license key for Passport Photo Maker from ams.photo.software.com because I want to use its full version but everything did not come the same my hope. After I sent money by credit card , they emailed me the license key and when i put that key to activate to get full version , it said error , invalid key. I contacted the supporter but they did not reply to me at all. So I wasted my money to this software . I recommend other do not waste your money to buy license key from this software company........

Today, Thursday, October 20, 2022 i received your response. Thanks for answer. But You sent a not working product to me. When I entered the license key successfully then it stopped the program from running on my computer.
How difficult your program is ? I am so tired with getting full version of your software. Now Passport Photo Maker application can not run on my computer at all.
I would like you to give me a new one.
.......
After entering the license key then the application did not run anymore. When i open the application, it just comes out the error screen. So terrible software...Do not buy anything from ams-photo-software.com . I lost a lot money with this company

18 oktober 2022
Omdöme utan inbjudan
Logotyp för AMS Software

Svar från AMS Software

Hi! I am very sorry about the trouble you had with our software. Have you contacted our support? They should help you install the full version, and activate it. If you've already submitted a support ticket, could you let me know the ticket number? We'll check the details of your problem and get back to you asap.
Update: I'm extremely sorry you are still having difficulty with our software. We've found your support ticket and sent you a new key that should resolve the problem. Could you use it to activate the program?

Betygsatt 1 av 5 stjärnor

On 14 September I downloaded PhotoWorks…

On September 14, I downloaded PhotoWorks to test it. Almost all functions were possible, but only the (area) repair brush was not, this function is only available in the purchase version. Well, the software is not too expensive and I'll take the risk and buy it. It was exactly the risk; the (area) repair brush did not work properly, I can also use Photoshop. I only wanted to use the software for quick removal of, for example, sensor spots when I am on the road. I wrote to support and I explained everything and sent a screenshot with my complaint. The wrong correction, a stripe remains visible, could not be, was the answer, whereby it was the case with several pictures, I should send the original picture, I do not do this in principle. In the meantime, I found a functioning programme from InPaint, which does the job perfectly. The AMS-Support refused to refund me because the software can also be used for other purposes. The company AMS-Software is probably aware of why they do not offer the repair brush in the test version because it simply does not work. Bad service, bad behaviour, not to recommend!

23-9-2022
After much discussion and probably because of this review, I received a full refund to my account.

14 september 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The support is horrible

The support is horrible, our passport photo license had errors saying activation attempts exceeded. They should be able to add more attempts from the server side as they did for another license in the past, but now they asked me to purchase an upgrade instead of providing any help. Another tip, make sure you watch closely on their items, if you ever make a mistake on a order, you would have a really really really hard time to get refunded.

=== Update from August 23, 2022 ===

Thanks for your response to the review. After I mentioned in the Ticket #125582 your support did add more attempts for another license, then this ticket was addressed with more attempts. However, this should have been done at the first time when the ticket was reviewed, I understand the support agent wanted to sell your newer version product, but please choose the appropriate timing for marketing. When the software is not working and we are not able to continue running the business, then please provide a quick solution first, especially the solution was known.

16 augusti 2022
Omdöme utan inbjudan
Logotyp för AMS Software

Svar från AMS Software

Hi Andrew! We are very sorry for the issues you had with our software. Could you try activating the software again? If you mentioned that you've run out of activation attempts in your support ticket, a few attempts should have been added for your key. If you're still having difficulties with the activation, could you let me know the number of your support ticket so I could take a look into your problem?

Betygsatt 5 av 5 stjärnor

Recently upgraded AMS Photoworks 10 to…v.11

Recently upgraded AMS Photoworks 10 to v. 11.
This review is based on the use of this v.11 over a couple of months.
Many shortcomings in the earlier version have been addressed in this new version.
Edits remain non-destructive so the originals are not touched.

The help within the program is simple to understand and easy to get started even for new users. There is also an online tutorial to get started.
The User Interface is straightforward to use.
A welcome addition is the ability to correct for geometry like vertical/tilting buildings. The various enhancement tools are functional and straightforward to use as are the sliders on the RHS for adjustments.
Changing backgrounds is included. I haven't mastered this yet but even with the initial attempts, I got acceptable results.
Noise reduction in noisy pictures is again acceptable but perhaps refinement in this area in the future is desirable.
Photo color balance results overall better balanced than v.10
Skin tones are more accurate.
I have tried out some other Photo editors in the past few years, but this one is more intuitive to use with good results the first time.
I use this software on an i5 desktop, Windows 10 Pro with 8 GB RAM. It runs well.
To sum up at the price, for end-users, a good value photo editing software package thats' easy to use for those who like to post-process their photos in a speedy way with decent results.

29 november 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Photographe de mode sur Photowork et photoDiva

Je travaille avec photowork et aussi PhotoDiva depuis plusieurs années je suis photographe de mode et c'est programme me convienne amplement vus que je ne suis pas photoshop ni Lichtrom c'est 2 programmes me sont suffisant , et pour mes diaporamas et slideshow j'emplois Smartshow 3D prémium et la je suis comblé je ne peut que vous conseillé amplement c'est 3 programes.

12 maj 2021
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer