Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

First time ordering from Amberta, overseas purchase. Surprisingly quick delivery. Easy check out process. Bought several Men's Black Rhodium Plated Silver Curb Chains needed for black pendants. Very p... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I ordered leggings that were pictured an Facebook, and it was obvious that they used pics from another co. They were cheaply made, and absolutely nothing at all like represented in the pictures. In... Se mer

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Betygsatt 4 av 5 stjärnor

I had not used your company before, but bought a beautiful silver bracelet for my daughter's 40th as she had heard about you.I was wary about online shopping but went ahead and was very surprised. Th... Se mer

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Betygsatt 5 av 5 stjärnor

Amazing company!!!! Our rings arrive beautifully packaged. The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful custom... Se mer

Företaget har svarat

Företagsinformation

  1. Juvelerare

Skrivet av företaget

Dive into the world of jewellery. Amberta is a UK based jewellery brand with a love for classic design and craftsmanship. Browse a wide range of 925 Sterling Silver, 18K Gold Plated, 9K Gold and Amber gemstones jewellery pieces. Made with passion, with a design that lasts a lifetime. Our story started back in 2007 when our founder Nikita Perezilo, a jewellery enthusiast at the time, realised from experience the two prevailing principles in the jewellery market: good quality means expensive and vice-versa. His vision was to change this perception and conjoin the best features when purchasing jewellery: quality and value can go hand-in-hand in the jewellery market too. Amberta was founded in 2017 in the beautiful city of Edinburgh and continued its mission relentlessly: proving the above said commonplace wrong. Today we have a small but ambitious team striving to shine a light on that fine jewellery can be purchased with great quality, stylish packaging without the need to spend a small fortune.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

160 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service

I ordered a gold letter as a gift, and it was beautifully assembled—perfect for giving right away. Received on time!

2 juni 2025
Logotyp för Amberta

Svar från Amberta

Hi Simona,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your gift.


Regards,
Amberta

Betygsatt 5 av 5 stjärnor

Beautiful piece of jewellery

Beautiful piece of jewellery

9 juni 2025
Logotyp för Amberta

Svar från Amberta

Hi Doreen,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase.

Thank you.

Regards,
Amberta

Betygsatt 5 av 5 stjärnor

Amazing company!!!

Amazing company!!!!
Our rings arrive beautifully packaged.
The ring I bought for my husband was wasn't the right size. There was no hassle exchanging it, I was kept updated by a wonderful customer service team.
Highly recommend. I will certainly be buying from them again

4 juni 2025
Logotyp för Amberta

Svar från Amberta

Dear Sam,

Thank you for your wonderful feedback.
We're so glad to hear that you like our products and service.
You feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

Regards
Amberta

Betygsatt 1 av 5 stjärnor

No proper response

I have been trying to reach out for over a week now, but I have not received any proper response. I returned my product as per the required procedure, but there has been no update or communication since then. I’m extremely concerned, as it feels like my money has gone to waste.

Please address this issue urgently and provide a clear update on the status of my return and refund.

15 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

La comunicación con el envío ha sido…

La comunicación con el envío ha sido muy buena, el embalaje perfecto... llegó todo en perfecto estado, incluso su caja!
Y la presentación del producto estupenda y con detalle incluido!

1 maj 2025
Logotyp för Amberta

Svar från Amberta

Hi Vanessa,

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire customer service team receives your feedback – they’ll be thrilled to hear your kind words.

Thank you again.
Amberta


Betygsatt 5 av 5 stjärnor

Love my new chain

Love my new chain, excellent quality, arrived very quickly and in perfect condition

12 maj 2025
Logotyp för Amberta

Svar från Amberta

Hi Audrey,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase.

Regards,
Amberta

Betygsatt 5 av 5 stjärnor

The game is beautiful

The game is beautiful, excellent quality and great finish, very delicate, I love it!

5 maj 2025
Logotyp för Amberta

Svar från Amberta

Hi Monica,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

Lovely ring.

Lovely ring.
Exactly as described and fits perfectly.

21 april 2025
Logotyp för Amberta

Svar från Amberta

Hi Tania

Thank you and that's fantastic to hear!

We are proud that we were able to meet your expectations and that you love the ring :)

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

Lovely and quality jewellery

Lovely and quality jewellery. Looks like pictures and arrived on time.

7 april 2025
Logotyp för Amberta

Svar från Amberta

Hi Laurena,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it.
Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Betygsatt 2 av 5 stjärnor

While the product I received was…

While the product I received was lovely, through some mistake I only received half the order I paid for and I have had no response to my repeated emails trying to find out what has happened to the rest of my purchase

4 mars 2025
Betygsatt 5 av 5 stjärnor

Came across this brand on an Instagram…

Came across this brand on an Instagram ad and had a little look as found a couple of items that I knew I’d like so I ordered and I had them in my house in around 19 hours later, which is very impressive.
I also would like to say how classy the packaging is and the cute little boxes they come in with some cute little cards and sweet dried flowers
This is a really nice experience. All was packaged beautifully and I think this brand have definitely given their all as far as selling jewellery goes, I buy a huge amount of jewellery, every month, all year, every year and they definitely have had one of the best branding experience, and going out of their way for the customer
Positive experience, five stars.

They have definitely thought hard about the brand they want to be, and it shows ❣️

4 april 2025
Omdöme utan inbjudan
Logotyp för Amberta

Svar från Amberta

Hi There,

Thank you very much for your lovely comments.
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team receives your feedback – they’ll be thrilled to hear your kind words.

We look forward to seeing you soon!

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

Amazing quality and minimalist but…

Amazing quality and minimalist but fashionable styles. Love it

7 mars 2025
Logotyp för Amberta

Svar från Amberta

Hi Luana,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

Beautiful jewellery and packaging

Beautiful jewellery and packaging. Loved the subscription seasonal box. Such good value . Loved it !

3 mars 2025
Logotyp för Amberta

Svar från Amberta

Hi Sian,

Thank you for your review.

Your nice words are highly appreciated, and we can't thank you enough for it. Every bit of feedback like this does so much to help us out!

Thank you.
Amberta

Betygsatt 5 av 5 stjärnor

Easy to order and a fast delivery to…

Easy to order and a fast delivery to get a beautiful product

2 januari 2025
Logotyp för Amberta

Svar från Amberta

Hi Helen,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your purchase.

Regards,
Amberta

Betygsatt 5 av 5 stjärnor

Arrived much earlier than expected…

Arrived much earlier than expected (through international shipping) with no problems.
Packaging was neatly decorated. Products in good arrived in excellent condition.

16 december 2024
Logotyp för Amberta

Svar från Amberta

Dear Customer,

Thanks for giving us such a wonderful review.
This type of feedback encourages the team to continuously exceed quality standards.

Regards
Amberta

Betygsatt 1 av 5 stjärnor

The worst customer services it’s been…

The worst customer services it’s been over two weeks I had messaged regarding my order till date no one has responded back to me, once the customer has bought any product from their website they don’t care if customer wants to return or get their refund please stay away from them

2 december 2024
Logotyp för Amberta

Svar från Amberta

Dear Customer,

We noticed that you left a negative review on Trustpilot.
Please provide more details since you mentioned that you sent us an email over two weeks ago and that you didn't get a response from us.

Unfortunately, our system did not find inquiry from you so please tell us where did you sent your email to?

Regards
Amberta

Betygsatt 5 av 5 stjärnor

Good quality products & a very…

Good quality products & a very professional, prompt service.

2 december 2024
Logotyp för Amberta

Svar från Amberta

Dear Customer,

Thank you very much for your positive comment.

We are happy to hear that you are satisfied with your recent purchase.

Thank you.

Regards,
Amberta

Betygsatt 5 av 5 stjärnor

Wife loves them.

Bought as a replacement for a lost item. Nice quality and a good price.
Quick delivery.

28 november 2024
Logotyp för Amberta

Svar från Amberta

Dear Customer,

Thank you for taking the time to share your opinion.

We are proud that we were able to meet your expectations and that you like the item.

Thank you again.
Amberta

Betygsatt 5 av 5 stjärnor

The wrong size earrings were sent out…

The wrong size earrings were sent out after discussion and a photo sent I was sent the right size earrings before I sent the smaller size back which I did. For the price of the earrings this was exceptional. I already liked this company and had bought from them before will certainly buy from them again.

25 oktober 2024

Detta är Trustpilot

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