Amantel Omdömen 

THEY ARE THIEVES.
TOOK MONEY AND REFUSE THE SERVICE FOR 24hrs.
HORRIBLE CUSTOMER SERVICE.
GOOD THING ONLY SPEND $10.
BEWARE - THEY FRAUD

Possibly the most worthless calling App out there. After calling with this Company, you'll find out you are actually calling through a Major carrier and paying the Carrier Rate instead of using your Amantel Minutes. Amantel will NEVER take responsibility for their incompetence and would blame you for "not using" their local number which of course you did. They charge anyway for unconnected calls. Report Amantel to the FCC lets put them out of business in USA. STOP patronizing Criminal Companies, boycott Amantel.

Very Pathetic service. Won’t recommend and charged me for call but didn’t send any pins. I called several times to their customer service but no one has answered. Looks like scam company

This is a fraud company, do not buy from them or use their service. They are just thefts. I called 5 times and was told all kind of stories, so I advise you to stay away from this

BEWARE!!!
This company not only stole the minutes from the card but charged me for another card without permission, months later after I purchased one card from them.They are SCAM!

Amantel emailed me after I placed $10 to call the uk saying they could not get through to me and my phone did not register. I called the help line and an indian guy said this account was not registered so I hung up, this is a scam, DO NOT USE THEM.

I signed up with Amantel to make international calls to Kenya and topped up my account as instructed. However, after completing the payment, I received an email stating that they attempted to contact me but couldn’t reach my phone. I found this suspicious since my phone was working perfectly, and I never received any calls from them.

When I tried to call their customer service to resolve the issue, my calls went straight to voicemail. I never received any services for the money I paid. It feels like a complete scam – they took my money and provided absolutely nothing in return.

After doing more research, I discovered that Amantel has a very bad reputation, and I can see why. I strongly advise against using their services. Save yourself the frustration and find a more reliable service provider. If I could give zero stars, I would!

Amantel, fix your customer service and stop scamming people!

Everyone should stay clear of this company. Wanted to make a phone call now, because I still have over 50 minutes left and on dialing the number, it says it has expired. When I called the customer service, I was told they cannot do anything about it. They are clearly fraudulent!!

Horrible customer service, calls from USA to India don't work. If you paid for calling and calls not going through, ask for refund or call your credit card company and reject charges.

The worst company . They are dishonest thieves. Make sure do not use this company they do fraud with customer a month ago they recharged my account $25 and after a month when I call to my country they say the minutes is expired. They didn’t tell me about minutes expiration. And they didn’t send me any notice about it i was regular customer of this company but more than ten 10 year it’s so sadness.be careful my dear friends.

BEWARE! The absolute worst company I have ever dealt with. In my opinion they are dishonest thieves. Their customer service is in India and it is super unprofessional and horrible. This could be an India based company.
Absolutely horrible!!!

Junky service. I was told that my $5 would be refunded if I was having bad connections. I got "unattended" 3 times when I called but a minute wss taken off each time. I finally got through to my wife one time there was a lot of static and metal noises I could hardly hear her. I tried the next day and instead of my 3 or 4 attempts to be connected to her, I got a message that I did not have enough credit and I needed to top off my credit. 2 minutes were taken off my minutes for each of these calls. I complained at their 800# and I was told that these minutes would be added back on the message I was getting would be investigated and that this would be done in an hour. I waited an hour and the minutes wers not added to my remaining total and their message that I did not have enough credit and needed to top off ti make the call was still there and anithef 2 minutes was taken off. I call the main office and spoke with Able who told me Amantel would not return my purchase amount because I had used minutes. I explained that the minutes being taken off my total were for calls not connected except for one in which I could hardly here my wife. He stuck to his lie - "You used minutes, we won't return your money. Stay away from Amantel. Buy minutes even if they cost a few cents more per minute from a better company such as Rebtel.

Horrible fraud criminal indian company. They steal your money and service never works

Company fraudulently decreased PIN balance.
My PIN balance 25$ was reduced to $0 after a 12-minute call to Sri Lanka. I will no longer use this company. Will be filing a complaint with FCC.

Amantel is a fraud. Call drops, 3 minutes taken away per 1 second calls.

I bought a $50 calling credit. I was given about 650 call minutes. Yet, I have not been able to make more than 20 minutes successful calls out of the 500 minutes that they have taken away from me.

Now, the minutes have been reduced to 160 minutes from 650 minutes. I have called several times to ask why 3 minutes are taking from me for 1 second call drop. they remove 3 minutes per second call made even when they calls are dropping.

The calls are inaudible and often drops multiple times (frequently)

I have called them more than 20 times and they promised to fix the problem, yet, nothing has been done and no time has been refunded back. I called now and the customer care service provider that attended to me was so rude, to the extent that he told me that my concern wasn't his problem and not his concern.

He was absolute rude with I don't care attitude.

Please I want to know why a customer would be charged for 3 minutes just for a call that lasted for 2 seconds? he told me that the 3 minutes is a default for every second call. I have been charged 27 minutes and sometimes 30 minutes for making calls that were less than 3 minutes due to their call dropping. He said that if I want , that I should write to cfr

Amantel Pleases I need all my minutes back or I take this further to every social media. A family member introduced me to Amantel and she has since stopped using Amantel due to similar issues.

I need all my minutes back and this 3 minutes default has to stop.

I have been buying credit from this company for almost 3 yea and just realized today that they are cheating thieves and robbers. I buy the calling about monthly or sometimes twice in a month. I was trying to get a little Easter promo but there didn’t have. So I bought 140 minutes as I needed to make some urgent calls.
I made 3 calls, each not up to a minute. I call another number and it says I have 129 minutes left. How do I move from 141 to 129 minutes. So I called and explained what just happed and this fool tells me that they took three minutes for ever one minute. I don’t understand. I called 20 seconds actually cost me three minutes. This is the biggest worse scam I have ever seen. They are guys are criminals

Amantel is a fraud company. There is no customer care and no one speaks to you directly. Its always via email ****@amantel.com which is suspicious and dodgy. Worst service and they charge premium money to call to India from UK. If you want to get ripped off then use Amantel...use other service/cards to call to India.

This is the worst company out there customer care is below average and rude. The calling service to kenya is very poor always giving busy tone or incorrect pin. They may be blocked by Safaricom since they piggyback on their lines. I spent considerable amount of time with customer service they provided with different local calling numbers but we kept getting incorrect pin. The agent lied about calling my family member from their end and getting thro. They provide bottom of barrel service i regret signing up my family member to their service. I am so frustrated with company but they won't issue refund.

This company charge customer 2 or even 3 times , make sure check you bank s transactions, they did it to me I bout 10 dollars, 3 time same day and also they charge you additional 1 dollar. THIS COMPANY IS NOT TRUSTED COMPANY.

Worst calling card company when it comes to promises provided by sales person. I purchased calling card worth $50 last year. This May 2021, two months before my card expiry; sales person called to say i had still $35 worth left and if i do not renew; I will lose my credit. So i renewed it for another year. Till last week; I had more than 6000 minutes left. Just today, when I tried to call; it says I do not have any credit left. No one answers customer service. I now had to make critical calls to India using my phone's service which is much costlier.
Never going to use Amantell again. They have defrauded me.