Very helpful lady - Chelsea, on ordering and great delivery service. Arrived on time and rang in advance. Checked everything off for us and ensured it was all as ordered.
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered some composite decking. The ordering system was straight forward I just put the measurements in and was told how many boards I needed. Plastic clips were cheaper elsewhere and worked fine.... Se mer
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Chelsea was so helpful and knowledgeable. Delivery was spot on. We are very pleased with the Quality of the composite fencing we ordered. the only thing we didnt realise was that there were no p... Se mer
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Peter, the delivery driver, arrived at 0830 at our home in Southern Scotland after having driven from Essex. He messaged to say he would be arriving in half an hour and he did. The load neatly fille... Se mer
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Företagsinformation
Skrivet av företaget
At Alpha Decking, we specialise in helping customers transform their outdoor spaces with premium, affordable composite fencing and decking that blends natural beauty with long-lasting performance. Our wood-plastic composite (WPC) products are a stylish, low-maintenance alternative to traditional timber, perfect for gardens, patios, poolside areas, holiday homes, and more. With stunning colours available, including our ever-popular Anthracite, and a choice of natural woodgrain finishes, our decking and fencing offer the authentic look and feel of real wood, without the hassle of staining, warping, or rotting. Whether you're a homeowner enhancing your outdoor space or a trade professional working on a project, our durable and easy-to-install products are designed with convenience and quality in mind. We stock all products here in the UK, ensuring fast delivery and direct support from our expert team. Join thousands of satisfied customers who trust Alpha Decking for outstanding products, great value, and exceptional service, and see why we are rated 'Excellent'.
Kontaktuppgifter
1st Floor Office 39-41 Church Street, RH20AD, Reigate, Storbritannien
- 02030111661
- info@alphadecking.co.uk
- alphadecking.co.uk
4,8
Utmärkt
238 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chelsea was great she sorted everything…
Chelsea was great she sorted everything out for us making ordering very easy. The fencing was delivered as promised on time by a pleasant driver can't fault the service or the product. Easy to install and looks great.
5 september 2024
Svar från Alpha Decking
Thank you very much for your kind words and Chelsea will be very happy to be mentioned as well. All the best.
Svar från Alpha Decking
Hi,
Thank you very much for leaving your review.
Outstanding company.
Having not used composite fencing before, I had a couple of questions, the technical knowledge and installation advice from these guys was outstanding, I was kept fully informed from purchase to delivery and the delivery guy, was extremely helpful and pleasant (Amazon could learn from him) the product is a joy to work with and I must say, I’m over the moon with the result. Thank you Alpha Decking!
5 september 2024
Svar från Alpha Decking
Hi Martin, thank you very much for taking the time to leave your review and for your kind words about the delivery driver.
Svar från Alpha Decking
Thank you very much for leaving your review. We really do appreciate you taking the time out to do this.
Thank you.
Quality Fencing
Very helpful at the planning stages, no question left unanswered. Delivery on time. A really good quality product. Very impressed!
6 maj 2024
Svar från Alpha Decking
Hi Zoe,
Thank you very much for taking the time to leave your review. I’m glad you’re happy with the product and we could help along the way.
Thank you,
Alpha Decking.
Svar från Alpha Decking
Thank you very much for the kind review.
Alpha Decking.
Excellent product
Excellent product and very happy with the resulting garden look. Very good communication with Chelsea and Dan. A minor issue of initial delivery quantity quickly resolved.
1 juni 2024
Svar från Alpha Decking
Hi Gary,
Thank you for your kind words and the mention for Dan and Chelsea, they’ll be very happy!
All the best,
Alpha Decking.
The product is brilliant and so easy to…
The product is brilliant and so easy to work with
17 augusti 2024
Svar från Alpha Decking
Thanks for 5* review Peter!
Alpha Decking.
Svar från Alpha Decking
Thanks Daniel, your review means a lot to all the team.
Alpha Decking.
Svar från Alpha Decking
Hi,
Thank you very much for taking the time to leave your 5* review.
Thanks,
Alpha Decking.
Great product and purchase experience
Great hassle free experience for ordering and delivery of fencing panels. Good communication and updates on delivery. Easy installation fantastic product and garden looks great.
31 maj 2024
Svar från Alpha Decking
Hey Andrea,
Really appreciate you leaving your review.
Thank you,
Alpha Decking.
Free Sample Too Beautiful Fence
Ordered a free sample loved the colour pattern and the quality rang to talk through what I was planning was given detailed information regarding what would be required and tools which work best. Delivery was on time. Absolutely love the finished fence looks great
products are high quality and staff are knowledgeable and friendly great company would recommend to anyone
17 augusti 2024
Svar från Alpha Decking
Hi,
Thank you for leaving such a detailed review. It’s great to hear you were happy with everything.
Thanks again,
Alpha Decking.
Very good customer service
Very good customer service. Queried my order when they thought it might be wrong. Some stuff out of stock but told me that up front.delivered when said all ok Good product. Looks great.
17 augusti 2024
Svar från Alpha Decking
Hi,
Thank you for your review. I’m glad the customer service was as expected and that you’re happy with the end products.
All the best,
Dan.
Easy to place order for samples and…
Easy to place order for samples and easy to place main order for fencing
17 augusti 2024
Svar från Alpha Decking
Hi Lindy,
We all really appreciate your taking the time to leave your 5* reviews.
Alpha Decking.
An excellent company to deal with
An excellent company to deal with. A very good product, Excellent communications. Good installation instructions and easy to assemble (I did the installation). Driver friendly, courteous, helpful and knowledgeable.
Overall I would use this company again and recommend it to others. Thank you Alpha.
22 juli 2024
Omdöme utan inbjudan
Excellent company
Excellent company, prompt delivery and good quality products. Goes together really easily and it looks fantastic when installed.
22 augusti 2024
Omdöme utan inbjudan
Excellent service from start to finish…
Excellent service from start to finish no questions went unanswered with great knowledge
18 augusti 2024
Svar från Alpha Decking
Hi,
Your review is really appreciated. We’re glad you had a great experience.
Thank you,
Alpha Decking
Excellent product
Excellent product! From ordering to delivery, alpha decking kept me informed. I installed myself the product is strong and well constructed.
The guy that delivered the product was so polite and explained everything fantastic will be using again and passing on to my friends and family
20 augusti 2024
Omdöme utan inbjudan
Svar från Alpha Decking
Hi,
We appreciate your 5-star rating and glad everything went smoothly.
Thank you,
Alpha Decking
Very pleased overall.
Very pleased overall.
Good quality product, in the composite fencing.
We also used the composite posts. The only difficulty is in cutting out the channels in the posts, to fit in the panels.
If you haven’t got a router, they are difficult to cut.
18 augusti 2024
Svar från Alpha Decking
Hi,
Thank you for your feedback. We're glad you're pleased with the quality of our composite fencing and posts. We appreciate your note about the difficulty in cutting the channels—this is valuable insight for us and will be passed along to management.
Thank you,
Alpha Decking
Excellence
From delivery to installation alpha decking kept me informed. Office staff were very pleasant & helpful.
18 augusti 2024
Svar från Alpha Decking
Hi,
Thank you for sharing your experience. We're delighted to hear that our team kept you informed and that you found our office staff pleasant and helpful.
Thank you,
Alpha Decking
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