Allcarorbike Omdömen 

Problème résolu

SCAMMERS!
I placed an order for a storage unit. Now told no order placed and the £49.99 I paid is for membership access and not refundable.
A further payment of £22.49 taken as subscription (managed to get this back) but refusing to refund the the £49.99!

After submitting the above review, I have now been issued a full refund!

Problème résolu et bon service de la part de l'équipe

Removed 2 amounts of money from my account before I realised. Card cancelled and refund from CC in progress. DO NOT use this company

I received an email supposedly from a well known fragrance company advising me as a loyal customer I could obtain an advent calendar with various products free only had to pay postage and packing. This company is one I have dealt with many times. I had no reason to suspect a scam. After paying the p and p I received a further request for extra funds and the currency was euros not sterling. On my bank account the name against the p and p was not the fragrance company I had dealt with for years but allcarandbike.com I then received an email advising me I had signed up for membership every month. My bank investigated and advised me that this company was one that signed you up for membership. Tried to cancel membership but was unsuccessful. Phone number on email was bogus, There have been 3 attempts at the beginning of each month to obtain money from my account but as I cancelled my card they have been unable to get hold of my money. I think they have realised that they will not get money from me as i received an email informing me that my membership was cancelled. I was out of pocket for the p and p charge but luckily for me I knew something was wrong when they tried to get extra funds after the initial p and p charge and my bank also realised that this was a scam

The members and agents are so helpul with everything i needed, they gave fast answer. Alero Washington the person that helped me so ill like to point his amazing respond.

Bonsoir, je viens de constater sur mon compte des retraits frauduleux de 6,95 euros deux fois par mois depuis plusieurs mois....je viens de déposer plainte contre votre société pour escroquerie et je vous demande le remboursement de toutes les sommes prélevées à mon encontre....si je suis remboursé immédiatement je retirerai ma plainte et ne demanderai pas de préjudice moral à votre encontre......je précise n avoir rien commandé chez vous

Anne de L'équipe d'escalade est en contact et aide à résoudre mon problème. Merci pour les solutions trouvées!

Emily is very helpfull in resolving my problem.

vous venez de me retirer 2 euros alors que je ne vous connais meme pas et aucun ordre de vous payer.....je viens de porter plainte......je veux ces sous de suite...merci

I'm happy with the way they handle misunderstandings and how they treat their customers.

Beware of this scam portal. They lure customers in with unrealistic low prices, but in reality, they use a subscription model to charge your card every month. I never received the item I purchased. When I requested a refund, I was met with a troubling response: they asked me to leave a five-star review on Trustpilot before they would even consider processing my refund.

Here’s an excerpt from the email I received from Allcarorbike:
"In order to continue refunding as we are making an exception to the standard policy, we kindly ask for your support by sharing your feedback on our Trustpilot page.
If it is convenient for you, it would mean a lot to me to mention my name (Diamond) in your review! Please do not use refund or cancellation when writing comments, as you understand that we are making an exception for you.

To write a review, follow these simple steps (20 seconds):

1. Click this link:
*****trustpilot****com****

2. Select a review (4 or 5 stars are highly appreciated).

3. Write your review with my name (DIAMOND) and add highlights such as "Good service", "Problem solved" or "Great communication".

4. Submit your review via Google, Facebook, Apple or email.

*TrustPilot will share a one-time code with you to verify your review. This is just standard TrustPilot procedure and you will not be subscribed to another membership.

Once the review is submitted, we will issue a refund to your card number ending in 1675, which will appear in your account within 5-7 business days.

To speed up the process, please share a screenshot of your review with me.

Thank you for your time and feedback. If you have any further questions or need assistance, please feel free to contact me.

Best Regards, Diamond, Escalation Team"

This is highly unethical and manipulative. Do not trust this site.

Service was extremely good I will recommend this to anyone.

People who works here are understanding.

Gran servicio, mi problema fue resuelto muy rápido gracias a Imani..!!

Esperienza positiva ottima collaborazione.

Diamond at allcarorbike was very helpful and the customer service was great