Ordered a battery for my motorbike on the 4th of July. 20 days later still no battery. They don't answer the phone or respond to emails. Crap service. Don't use. I'll end up buying another battery fro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well, ordered battery which should to have 8 days delivery time, tried call couple of times company(nobody bother to pick up a phone) Battery arrived 15 days later, so trying return it, because moto... Se mer
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Good product at a competitive price. Only drawback was advice of delay due to stock only available from abroad but this was countered by an accelerated delivery which met my timescale.
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Bought a third party battery for my Bosch 430li cordless mower. Bosch own brand ridiculous price. The battery works as it should and it's a bigger Mah than Bosch. Well pleased considering I wasn't e... Se mer
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Företagsinformation
Kontaktuppgifter
Unit 2 Focus Park, Ashbourne Way, B90 4QU, Solihull, Storbritannien
- 0121 506 8619
- customerservice@allbatteries.com
- allbatteries.co.uk
3,1
Medel
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent communication
Excellent communication. Very helpful staff when I called.
1 oktober 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear Customer,
Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team
Good Service with all the updates and…
Good Service with all the updates and delivery on time.
19 augusti 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
Waited nearly 3 weeks for the battery…
Waited nearly 3 weeks for the battery to arrive. Sent from France as the Clowns don't hold any stock. Will never use this shower again
23 augusti 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team
The battery I needed was "in stock" so…
The battery I needed was "in stock" so I placed the order, I received about 8 emails but none with a working tracking number despite asking foe one the battery took about two week to arrive, as it was listed as in stock I thought it would have been sooner
24 augusti 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries UK Team
I ordered this battery as a replacement…
I ordered this battery as a replacement for my motorcycle. The battery when it arrived is fine and I have no issue with the quality of the item. I do have an issue with the time it took to receive said battery. The website does advise that some items could be supplied from France with an estimated delivery of 8 working days. It finally arrived and took nearly 3 weeks ! I phoned customer service on 2 occasions but was unable to get a confirmed delivery date as it was coming from France? A bit bizzare, not like it's coming from Mars, and the tracking number didn't work until it was in the UK. It took to long and I won't be using Allbateries again.
19 augusti 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team
Waited three weeks for a battery to…
Waited three weeks for a battery to arrive,which, as of yet hasn't!!
This company is just a badly run "drop shipping" outfit and appears they don't hold any stock
Customer service is appalling, not motivated and clearly don't care ... you'd get more information/help from a banana?!
Please, do yourself a favor and order elsewhere. You can thank me later.
16 augusti 2024
Omdöme utan inbjudan
They don't stock the item advertised
I ordered a battery from this company. They lead you to believe that they have items that they don't have in stock. I needed the battery to fit to my motorcycle for a big trip. I was informed that there would be a wait of over two weeks before it would be in stock. Obviously I bought one elsewhere. Although payment is taken immediately once an order is taken, somehow it takes 7 to 10 days for a refund to be made. As yet one hasn't been received. In future I'll avoid this company like the plague. Luckily I paid through PayPal and so am raising the issue with them.
13 augusti 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you for letting us know about this. Your feedback helps us improve. We are looking into this issue and hope to resolve it promptly.
Kind regards,
The AllBatteries UK Team
Sollte Neuwagen verkaufen die geprüft…
Sollte Neuwagen verkaufen die geprüft ist und wenn das nicht der Fall ist sollten wir umgehen das Geld zurück überweisenund sich nicht am Telefon verleugnen oder dann gar nicht erst dran gehen
10 maj 2024
Omdöme utan inbjudan
Great Service !
Easy to contact, good quality product , quick delivery,very pleased. Will use this company again and would certainly recommend them to friends.
8 juli 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team
Very slow delivery
Very slow delivery, was under the impression it was coming from the UK, but it took 12 days to come from France and I need it sooner, customer service was non existent when I called. Wont use them again.
29 juni 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you for your review and we really appreciate you bringing this issue to our attention.
Kind regards,
The AllBatteries UK Team
Easy purchase of replacement batteries…
Easy purchase of replacement batteries for an obsolete phone at an acceptable price, but with a longer delivery time than expected1106
11 juni 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you very much for your kind words. We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team
Great price and service
Allbatteries had the specific batteries I needed and not only were they available but they were at a good price too!. They came shortly after order and were nicely an safely packaged. I would definitely use all batteries again and recommend them to others 👍
8 juni 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
No refund, many calls, no progress after 8 weeks.
Trying to get a refund for a Bosch lawnmower battery that failed since April. Numerous calls to try to progress this. As of mid June, no refund
13 juni 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you for letting us know about this. Your feedback helps us improve. We are looking into this issue and hope to resolve it promptly.
Kind regards,
The AllBatteries UK Team
Brilliant service
Brilliant service, reasonable prices and very fast delivery time. Genuinely nice people who went out of their way to help. i will be using AllBatteries for all my replacement batteries.
28 maj 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
ICOM Marine VHF Handheld Radios
I have two very old handheld Icom marine vhf radios, new batteries were ordered and received direct from France, cost was very reasonable and the delivery time within 9 days was excellent, I couldn't be more pleased.
4 juni 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you so much for your feedback
Kind regards,
The AllBatteries UK Team
Replacement battery for old Hitachi Drill
Ordered replacement battery for old Hitachi drill. Eventually arrived from France. Fitted..Working..Happy !! Old Codger.
16 maj 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
Rapid service and a VERY good price
Rapid service and a VERY good price. I had a dead 36v Bosch Rotak lawnmower battery. Replacements tend to be around £120, though it's true that Amazon had/has it for £99. Then I spotted Allbatteries offer at £78 including an extremely reasonable £2.92 for carriage. Took only a couple of days to arrive.
4 juni 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear Customer,
We are glad that you are satisfied with our services.
Kind regards,
The AllBatteries UK Team
These were the only place I could find…
These were the only place I could find the battery for my ride on lawn mower ( seems to be a shortage)!
Took a few weeks to arrive but all good and fitted and works, what more can you say!
14 maj 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
Thank you very much for your kind words. We really appreciate your feedback.
Kind regards,
The AllBatteries UK Team
No after-sales service
They might be slightly cheaper but if you get a problem they don't even have the courtesy to reply to your emails...
25 maj 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We deeply apologise for your frustrating experience
Please feel free to contact us
We would love to make things right if you give us another chance.
Kind regards,
The AllBatteries UK Team
They took payment then told me they are…
They took payment then told me they are not in stock and will take 3 weeks
Jokers
30 maj 2024
Omdöme utan inbjudan
Svar från AllBatteries
Dear customer,
We deeply apologise for the shipping delay. We have two warehouses, one in Solihull and one in France. Unfortunately the battery you ordered was out of stock in our local warehouse so we had to ship it from France. We are working on improving our inventory management to prevent issues like this from happening again.
Kind regards,
The AllBatteries UK Team
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