Did the virtual doctor visit. Immediately paid my money, but over 2 1/2 hours waiting and still no call, but they took my money upfront. Call the 888 number for questions leaves you on hold forever th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Horrible, uncaring company. Tired to ask a question about an expensive product and and finally got an email from a "Kylie" telling me that I had to have my physical therapist call them! Honestly, if A... Se mer
Företaget har svarat
Bad advice on sizing from their customer service. I kept ordering until I got the right size. When I requested authority to return the two finger splints that didn’t fit, they never responded. They w... Se mer
Företaget har svarat
AliMed's "Bait & Switch' SCAM! They advertised a Lift for $277.25 which weighs over 150# and charged $23.99 for Freight. I was sent a 1# Canvas Strap via UPS. I REFUSED delivery and UPS returned it to... Se mer
Företagsinformation
Skrivet av företaget
AliMed is a leading provider of medical supplies, healthcare products, and ergonomic solutions serving all segments of the healthcare market including hospitals and clinics, nursing homes and long-term care facilities, private medical practices, therapists, and more. We offer an extensive range of trusted products from top brands, ensuring that our customers have access to the best value and selection. Enjoy the convenience of "one-stop shopping" as you browse through our comprehensive collection online.
Kontaktuppgifter
297 High Street, 02026, Dedham, MA, USA
- 800.225.2610
- customerservice@alimed.com
- alimed.com
1,2
Mycket dålig
781 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great item. No communication.
The item I purchased was great. The only thing I would like to see is communication after my purchase. A “your order has shipped” email with a tracking number from usps/ups/fedex would have been helpful so I could track my order. I even signed up for an account and there was still no way to search this information on the website.
9 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for taking the time to provide feedback. AliMed is known for its high-quality product offerings, and we are glad to have met that mark with you. We also appreciate the feedback surrounding tracking your order. Its understood that this is a pain point with our customers, and it's something that we are actively working on.
Sincerely,
The AliMed Team
Svar från AliMed
Hello Joel,
Thank you for providing feedback. AliMed is known for its exceptional customer service, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
I would give them a 0 if I could.
I would give them a 0 if I could. I am still waiting on a refund for an item that was shipped to my mom in a nasty box and torn up to boot on the INSIDE. This was NOT the doings of the shipper that was used. I have been waiting on a refund to my mom's debit card for over a month and I even have a confirmation number from one of their customer service supervisors named Phillip who was going to take care of this asap. In addition, the next morning, I saw an add pop up on my computer for this exact same product by this company for sale for unbelievably less than than they charged my mom. With this shipping, she was charged about $70.00. This item was for sale for around $7.00 the next morning.DO NOT BUY FROM THIS COMPANY!!!!
8 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
We appreciate you taking the time to provide feedback. We apologize for the experience that you've received. Your information has been passed along to the customer service team for review.
Sincerely,
The AliMed Team
This a good decent company
This a good decent company. I had an issue it was resolved in a timely and professional manner.
8 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for taking the time to provide feedback. AliMed works towards providing a great experience for all our customers, even if they have an issue with their order. And we are glad to have met that goal with you.
With appreciation,
The AliMed Team
This the third time I order
This the third time I order
No respect for time
No respect in answering e-mails
Delay on shipping with out tiling you
No tracking you will receive
8 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Hello Khaled,
We appreciate you taking the time to provide feedback. We apologize for the experience you've received, as this is not the norm for us. Your information has been passed along to the appropriate team for further review.
Thank you,
The AliMed Team
Svar från AliMed
Thank you for taking the time to provide feedback. AliMed is known for the high-quality product offerings that span both hospital and home, and we are glad to hear the product you've purchased has worked for you.
With appreciation,
The AliMed Team
High quality
High quality, good product.
But took a little too long to arrive via mail. I wish that stores here in Las Vegas would carry the 'Lesser Toe Splint' which I got through the mail. I know faster delivery would have cost more than the $40. I spent for the splint.
7 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for providing feedback. AliMed is known for it's high-quality product offerings, and we are glad to hear the product you've purchased has worked for you.
With appreciation,
The AliMed Team
Return policy is complicated
Return policy is complicated, not very responsive.
7 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for providing feedback, especially surrounding our return policy. This information has been passed along to the appropriate team for further review.
With appreciation,
The AliMed Team
I Tried to cancel my order when I…
I Tried to cancel my order when I realized it was not what I was looking for..was Unable to do that also never got a response from the company.
I Still have not received the product that I paid for but didnt want. Overly disappointed and dissatisfied with this company.
7 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Hello Monica,
We appreciate you taking the time to provide feedback. We apologize for the experience you've received while trying to cancel your order. This information has been passed along to the appropriate team for further review.
Thank you,
The AliMed Team
Svar från AliMed
Thank you for providing feedback, John. AliMed is known for its exceptional customer service, and we are glad to hear that is what you were met with.
With appreciation,
The AliMed Team
Never disappointed.......
I’m always happy with both product quality and customer service. They always have what I need, when I need it and at a competitive price.
6 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
AliMed is known for it's high-quality product offerings and knowledgeable customer service team, and we are glad to hear that is what you were met with during your ordering process.
Thank you,
The AliMed Team
Very discouraged with alimed
Very discouraged with alimed. We placed an order and the wrong part arrived we ask for refund and they tell us we have to pay for shipping and a 20% discount on restocking
6 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Hello Dan,
Thank you for providing feedback on your recent experience with returning your product. This information has been passed along to the appropriate team for further review,
With appreciation,
The AliMed Team
Product as advertised
Product as advertised. The same shoe they provided in the hospital.
5 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Hello Adele,
Thank you for taking the time to provide feedback. AliMed is known for having high-quality product offerings that span both hospital and home, and we are glad to hear the product you've purchased has worked for you.
With appreciation,
The AliMed Team
Svar från AliMed
We appreciate you reaching out about your recent order. We apologize for the experience you've received in trying to attain information on returning the product. Your information has been passed along to the appropriate team.
Thank you,
The AliMed Team
shipping is not cheap
shipping is not cheap, and takes too long, like more than a week. Product was good and as advertised
4 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for providing feedback. AliMed is known for its high-quality product offerings, and we are glad to hear the product you've purchased has worked for you.
With appreciation,
The AliMed Team
Good product shipped very quickly
Good product shipped very quickly. Warning for Canadian buyers though, I was hit with a $54CDN C.O.D. customs charge when delivered.
4 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for taking the time to provide feedback. AliMed works to provide quick delivery to all our customers, including those in Canada.
With appreciation,
The AliMed Team
My feet do not hurt as much when I take…
My feet do not hurt as much when I take them off.
4 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for providing feedback. AliMed works to provide a great experience for all our customers, and we are glad to have met that mark with you.
With appreciation,
The AliMed Team
My item was defective
My item was defective. I requested an RA number 4 days ago and still have not received it.
4 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
We appreciate you reaching out. We apologize for the experience you've received, this information has been passed along to our customer service team.
Thank you,
The AliMed Team
Successful Splint
Splint was received promptly and has been helpful in minimizing pain.
4 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Thank you for providing feedback, Joel. AliMed is known for high-quality product offerings, and we are glad to hear the splint that you've purchased is working for you.
With appreciation,
The AliMed Team
AliMed return policy is a theft which…
AliMed return policy is a theft which demonstrate a lack of integrity.
Suggested not to deal with AliMed.
4 oktober 2019
Omdöme utan inbjudan
Svar från AliMed
Hello Hanan,
We appreciate you taking the time to provide feedback regarding your recent experience, particularly with our return policy. This information has been passed along to the appropriate team for further review.
Thank you,
The AliMed Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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