Like the way it shows the total cost instead of daily rate only and can be confusing when you are in a hurry. Didn’t want the hassle of shuttle out of airport, and could pick up in terminal without... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I found this site very easy to navigate and inclusions were clearly spelled out - e.g unlimited kms or otherwise, extra named driver, standard insurance plus daily cost for full insurance cover which... Se mer
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Presentation of vehicles was great. Choosing one to suit my needs was made easy by the number of vehicles available. Securing the vehicle was completed very quickly - pads of paperwork no longer the... Se mer
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So far so good. I’ll reserve judgement until I get car Just tried to cancel as friends are picking me up and discovered that there no cancelation refund. I thought I read that you could cancel b... Se mer
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Företagsinformation
Skrivet av företaget
Search & compare all the car rental brands under one roof. Find the vehicle to suit your needs, then place an easy online booking at a great low price!
Skrivet av företaget
- Famous Brands & Local Suppliers
- Our website gives you a great range of rental companies who operate from both on-airport and off-airport (usually providing a shuttle service) depots.
- Toll Free 24/7 Customer Service
- Our team of car rental experts are available to take your calls and answer your questions around the clock, 24 hours a day, 7 days a week.
- Helped with over 3 million bookings
- Our business and leisure customers have trusted us with over 3 million rental car bookings. We have systems and proven experience to ensure your car rental goes as smoothly as possible.
Kontaktuppgifter
Auckland, Nya Zeeland
- drive@airportrentals.com
- airportrentals.com.au
4,6
Utmärkt
9 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy system?
13 mars 2026
Svar från AirportRentals.com.au
Hi Francis,
Thank you for your kind words! We're thrilled to hear that you found our website easy. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Easy to use website but more expensive…
Easy to use website but more expensive than others.
2 mars 2026
Svar från AirportRentals.com.au
Hi Ken,
Thank you for your kind words! We're thrilled to hear that you found our booking process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Svar från AirportRentals.com.au
Hi William,
Thank you for your kind words! We're thrilled to hear that you found it so simple to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Svar från AirportRentals.com.au
Hi Tekotahi,
Thank you for your kind words! We're thrilled to hear that you found our booking process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Svar från AirportRentals.com.au
Hi Joanne,
Thank you for your kind words! We're thrilled to hear that you found it a breeze to make your booking and enjoyed our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Easy process
9 mars 2026
Svar från AirportRentals.com.au
Hi Don,
Thank you for your kind words! We're thrilled to hear that you found our process easy to navigate. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Worst customer service I've ever received.
I didn't have my Physical credit card on me. I was only emailed that I needed it after I got on the plane from Brisbane. I Was told they could accept a credit card number if shown on a banking app. Showed Nathan (manager at Avalon), my ANZ app that had all the numbers of my credit card except the middle four. Rang ANZ but they were unable unlock this on the app to be shown. Sent my Father around to my place in Brisbane who took a photo of my Physical credit card, which naturally matched all numbers on the app and showed the missing four. He unfortunately still wouldn't except this or process it, even though processing would show that the number was valid and mine. This took over 45 minutes, which caused me to, miss the other car rental openings, miss the Skybus to Melbourne and be very late to my meeting in Melbourne. The worst customer service I've ever received.
4 mars 2026
Omdöme utan inbjudan
Svar från AirportRentals.com.au
Dear Russ,
We appreciate your feedback and understand the inconvenience you experienced during vehicle collection.
Presenting the physical credit card in the main driver’s name at pick-up is a standard requirement across major car rental companies. This requirement is outlined in the rental terms and conditions and was also included in the confirmation email sent at the time of booking.
Our records show no contact with our customer service team prior to collection, so it appears the information you referenced regarding showing the card via a banking app may have been discussed directly with the rental counter. We have shared your feedback with our rental partner to review and improve the customer experience.
Kind regards,
Shin
Svar från AirportRentals.com.au
Hi Allyson,
Thank you for your kind words! We're thrilled to hear that booking and paying for your rental was quick and simple. We strive to make the experience as easy as possible for our customers, and your feedback is greatly appreciated.
Kind regards,
^Sophia
They dont take responsibility for…
They dont take responsibility for anything. You’re better off booking directly so you only have to deal with one lying cheating company than have 2 layers of it.
7 mars 2026
Omdöme utan inbjudan
Svar från AirportRentals.com.au
Dear Shreya,
We’re sorry that your experience did not meet your expectations. Upon checking your booking, we understand your concern relates to the vehicle make or model. Please note that rental companies cannot guarantee a specific make or model unless it is explicitly stated in the listing, which is why all listings show “Or Similar.”
“Or Similar” means the car you receive may not be the exact model shown, but it will be from the same category, with the same size, doors, transmission, and key features. This is standard across car rentals, whether booked directly or through a partner.
Kind regards,
Shin
Fast easy and well priced
5 mars 2026
Svar från AirportRentals.com.au
Hi Tony and Karen,
Thank you for your kind words! We're thrilled to hear that you found it easy to make your booking with us and enjoyed our competitive pricing. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Very easy and quick
5 mars 2026
Svar från AirportRentals.com.au
Hi Peter,
Thank you for your kind words! We're thrilled to hear that you found it quick and easy to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Svar från AirportRentals.com.au
Hi William, Thank you for your kind words! We're thrilled to hear you found our website easy to navigate and that our range of cars hit the mark for you. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
The booking process was easy quick and…
The booking process was easy quick and efficient.
4 mars 2026
Svar från AirportRentals.com.au
Hi Jane,
Thank you for your kind words! We're thrilled to hear that you found it quick and easy to make your booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Rhi
Svar från AirportRentals.com.au
Hi there, Thank you for your kind words! We're thrilled to hear your experience was a positive one. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated. Kind regards, ^Alana
Svar från AirportRentals.com.au
Hi Barry,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Svar från AirportRentals.com.au
Hi Peter,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Lots of good and helpful info on rental…
Lots of good and helpful info on rental and pickup/drop off
1 mars 2026
Svar från AirportRentals.com.au
Hi Diane,
Thank you for your kind words! We're thrilled to hear that you found the rental, pickup, and drop-off information helpful. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Sophia
Changing bookings
Had an issue that I was finding difficult to resolve. Was concerned about cancelling original booking, but after talking to the representative and getting a detailed explanation problem has been resolved.
27 februari 2026
Svar från AirportRentals.com.au
Hi Martin,
Thank you for your kind words! We're thrilled to hear that the team were able to resolve this. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^Chloe
Quick and easy
Quick and easy process finding a car suitable for our journey and great prices.
26 februari 2026
Svar från AirportRentals.com.au
Hi There,
Thank you for your kind words! We're thrilled to hear that you found the booking process to be quick, straightforward, and affordable. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
Svar från AirportRentals.com.au
Hi Mark,
Thank you for your kind words! We're thrilled to hear that you found it easy booking with us and that you encountered no issues. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
^David
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