Superb. Delighted with the picture I had framed. I had ideas of a particular colour frame but it was suggested to try a different colour altogether. This highlighted the colours in the painting. I... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought a photo (art) for €584 and was charged just under €174 for shipping. The photo came in a cardboard tube, which couldn't have cost much to ship. Afterwards, however, I received an invoice f... Se mer
Företaget har svarat
Got 4 pictures reframed fantastic service from start to finish Cheaper than expected Highly recommend Thanks guys
I recently purchased a piece by Fernando Daza and I am absolutely obsessed! The Affordable Art's consultant who helped me - India Brown- was so nice, so helpful, and made sure that everything was sort... Se mer
Företaget har svarat
Företagsinformation
Om Affordable Art
Skrivet av företaget
AffordableArt.com is a new space dedicated to helping you find extraordinary, beautiful, original artworks for your home. Reflecting the same ethos as our sister brand, Affordable Art Fair, our aim is to democratise the art world and empower people who have never purchased art before to do so, because we believe everyone should be able to own art.
It was with this aim of making contemporary art accessible to everyone that Will Ramsay founded the Affordable Art Fair in 1999. Since then, our fairs have introduced thousands of people to the pleasure of collecting quality contemporary art in a fun, inspiring and informative environment.
In 2017 we introduced our online marketplace, connecting art lovers with over 200 galleries around the world, 365 days a year. After 5 years of growth, at the start of 2022 we embarked on a new chapter as we moved our online marketplace to its own site, establishing AffordableArt.com and marking the beginning of an exciting new venture.
With over 30,000 original contemporary paintings, sculptures, photographs and prints available to buy today priced between £50-£6,000, our online marketplace makes choosing original, contemporary, extraordinary art for your home easy.
Kontaktuppgifter
Office 310, 3rd Floor, Edinburgh House, 170 Kennington Lane, SE11 5DP, London, Storbritannien
- help@affordableart.com
- affordableart.com
4,3
Utmärkt
54 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got 4 pictures reframed fantastic…
Got 4 pictures reframed fantastic service from start to finish
Cheaper than expected
Highly recommend
Thanks guys
8 mars 2024
Omdöme utan inbjudan
Superb
Superb. Delighted with the picture I had framed.
I had ideas of a particular colour frame but it was suggested to try a different colour altogether. This highlighted the colours in the painting.
I cannot recommend the company enough.
27 februari 2024
Omdöme utan inbjudan
First contact with Steam Gallery
The immediate response by Steam Gallery was excellent, delivery of the picture was both timely and safely handled.
4 december 2022
I paid £735 for a crooked canvass!
I paid £735 for a painting and took it to a professional for framing, who advised that it is going to cost a substantial amount of extra money to frame it as the canvass is misaligned. I don’t expect to spend this much on art and have an imperfectly aligned product.
4 december 2022
Great experience!
Have bought 2 pieces of art the Affordable Art. Bought times have been a pleasant experience.
19 oktober 2022
good after sale service
when i was wondering what has happened after purchase as i did not received any information from the Galley, staff from Affordable Art proactively followed the shipment for me.
If the follow up could be a regular scheduled one, say every 1 week it would be best
21 november 2022
I have emailed you 3 times about a…
I have emailed you 3 times about a return and no one has got back to me
16 november 2022
Waited over a month and still not…
Waited over a month and still not received my item I’ve paid for
11 november 2022
Svar från Affordable Art
Hi Steven,
Thank you for your lovely feedback - we are delighted to hear you were happy with the service you received!
Best wishes,
The Affordable Art Team
THE best place to buy affordable contemporary art
Fantastic selection of products and really superb customer service. I was kept informed all the way, delivery was quick and efficient, and I love my piece of art! I will definitely be back for more.
29 september 2022
Svar från Affordable Art
Thank you for the lovely feedback, it's always great to hear that our customers have enjoyed purchasing with us!
We hope this piece has made a wonderful addition to your home.
With best wishes,
The Affordable Art Team
Easy way to buy art
Easy way to find a print I was searching for - purchase system was painless (apart from parting with the money). Good communications from all parties and print arrived by courier well packaged and promptly. No issues at all and wouldn’t hesitate to use them again
15 september 2022
Svar från Affordable Art
Hi Lynn,
We are delighted to hear that you enjoyed the service you received from shopping with us. Thank you for taking time to leave us feedback, and we hope you love your new work of art!
Best wishes,
The Affordable Art team.
Delighted with my purchase!
Delighted with my purchase! (which you can see in my profile pic 😀)
29 september 2022
Svar från Affordable Art
Hi Helen,
Thank you for the lovely review, we are so happy to hear that you are delighted with your new artwork - it looks great hung on your wall!
Best regards,
The Affordable Art Team
outrageous shipping costs
I bought a photo (art) for €584 and was charged just under €174 for shipping. The photo came in a cardboard tube, which couldn't have cost much to ship. Afterwards, however, I received an invoice from the freight company for import duties and expenses of just under €71.
I think it is simply outrageous to charge such a high price for shipping when, without any indication, there are also considerable import costs.
I consider this to be dubious.
22 september 2022
Svar från Affordable Art
Hi Mathias,
Many thanks for taking the time to share your feedback with us about your your recent order, we're very sorry to hear that you have had a negative experience with us and that you find the cost of shipping prohibitive.
As we are a marketplace, all artworks sold on AffordableArt.com are dispatched directly from the gallery, so the prices and the shipping destinations depend on where they are based in relation to the customer. As well as the actual shipping cost which takes into account the dimensions and weight of the artwork, they may need to factor in packaging, and any insurance into their shipping prices.
In the instance that you come across some art you would like to purchase where the delivery cost is discouraging you, we are very happy for you to contact us, as the gallery may be willing to discuss this further. This can be done by visiting the artwork page and clicking the 'Enquire about this piece' underneath the 'Buy Now' button.
Regarding the import charge, kindly note that all international shipments may be subject to additional import taxes and customs duties upon arrival to the destination country.
We do communicate this clearly at checkout, but apologise if this wasn't clear to you at the time of placing your order.
We would very much like to rectify this for you, and are in the process of reaching out to the gallery for more information about the shipping cost you were charged for this particular order. Please be assured that a member of our Customer Service team will contact you to resolve this as a matter of urgency.
Best wishes,
The Affordable Art Team
Slow to arrive
Affordable Art itself is very good but the gallery was very slow to deliver the painting and gave very little information about when we would see it. I had to chase it up twice. In contrast, the money left my account almost immediately, no lingering in pending.
31 augusti 2022
Svar från Affordable Art
Hi Kevin,
Many thanks for taking the time to share your feedback with us! We are delighted to hear that you enjoyed using our services however we are sorry to learn that your experience with the gallery has fallen short of your expectations.
Here at Affordable Art we strive to make purchasing artworks online seamless and we and take full responsibility for any confusion or stress caused. As we are a marketplace, all artworks sold are dispatched either directly from the gallery or artist, and we do rely on them to keep us up to date if their are any delays with your order so we can pass this information on to you in a timely matter - we are saddened that this was not the case for this order.
We'd very much like to reach out to you and put this right, so expect a follow-up email from our customer service team.
Best regards,
The Affordable Art Team
Svar från Affordable Art
Hello,
Thank you for taking the time to leave a review. It is lovely to hear you enjoyed your experience with our customer service team and we hope your new print makes a wonderful addition to your collection!
Warm regards,
India
India Brown is a dream to work with
I recently purchased a piece by Fernando Daza and I am absolutely obsessed! The Affordable Art's consultant who helped me - India Brown- was so nice, so helpful, and made sure that everything was sorted exactly how we discussed. Would absolutely by another piece from Affordable Art again
19 augusti 2022
Svar från Affordable Art
Hi Sarah,
Many thanks for taking the time to write us such a wonderful review, we are delighted to hear that you are thrilled with your new artwork and that you enjoyed liaising with India. We'll be sure to pass this feedback on to her!
Warm regards,
The Affordable Art Team
Svar från Affordable Art
Thank you for taking the time to write us a review, we hope you are delighted with your new artwork!
Warm regards,
The Affordable Art Team
Pleasant experience with the customer…
Pleasant experience with the customer advisor. Prompt and eager responses.
5 augusti 2022
Svar från Affordable Art
Thank you for the lovely feedback, it's great to hear that your found our customer service to be helpful!
With best wishes,
The Affordable Art Team
Svar från Affordable Art
Hi Stephanie,
Thank you for taking the time to leave us such a lovely review, we're very happy to hear that you enjoyed your experience with us! We'll be sure to pass on your thanks to the artist, I am sure they are very grateful for your support.
Warm regards,
The Affordable Art Team.
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