Non delivery of item
I ordered an item on 25 December 2025 and initially I received consistent tracking updates as the parcel moved through each stage. However, once it arrived in Australia, all updates stopped. According to the tracking, the parcel has been sitting at the port since 21 January 2026 with no movement since.
I contacted the company, and they replied that they were “horrified” and would send a replacement. But after that, I received no further emails, no tracking details, and no confirmation of a replacement being shipped.
Repeated follow‑up emails have gone unanswered, and no refund has been provided for an item that was never delivered.
Given the lack of communication, failure to follow through, and no refund, I strongly believe this company is not legitimate.
❌ I do NOT recommend buying from them.
Avoid this company — it appears to be a scam.







