I placed an order in February, it was confirmed 24th February with 5-10 days shipping. Order was finally delivered 14th April. Apparently 1 item was out of stock so wouldn’t send rest of order. I c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered an extra battery for my Aeroo Pro and it was delivered on time with regular communication from Aeroo keeping me updated. Great Drone .. Great Company.
Did not work from the moment we got it. Refused to resend working item even once confirmed sent via postage that it was returned. This is with the additional warranty where if it is lost they replace... Se mer
Företaget har svarat
It does exactly what you say Lifting capacity is spot on Control during delivery of fishing gear an release Perfect Return trip a bit nervous as drone goes really high after releasing an seem... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We sell Fishing/Delivery Drones that are Super Easy to Fly, Affordable and Powerful. Our team of expert designers, technicians and support staff are based on Sydney's Northern Beaches in Australia. We have a global distribution setup for our drones for fast delivery and easy returns from anywhere in the world. For any inquiries, issues or just to say hello :) Get in touch with our support team today: support@aeroodrones.com
Kontaktuppgifter
-, 2103, Mona Vale, Australien
- support@aeroodrones.com
- aeroodrones.com
3,7
Medel
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great drone very easy to use ,and the…
Great drone very easy to use ,and the customer service very responsive to the customers .highly recommended
🌟 🌟 🌟 🌟 🌟 @aeroodrone
15 april 2025
Svar från Aeroo Drones
Thanks so much for the kind words Tammy! We’re really glad you’re finding the drone easy to use and that our team could give you the support you needed. It means a lot to hear you’d recommend Aeroo 😊
Amazing Drone
Amazing Drone, easy to drive, and customer service respond inmediatelly with my issues, everything great!!
8 april 2025
Svar från Aeroo Drones
Thank you so much for your kind words Nicolas! We’re thrilled to hear you’re enjoying your Aeroo Pro and found it easy to operate. Our team works hard to provide fast & helpful support, so it means a lot to know we could assist you quickly.
We appreciate you being part of the Aeroo community!
I recommend you don’t buy the AEROO drone
I got my drone about 6 week’s ago nothing but trouble with it. I been in touch with AEROO support. They said we know of the problem and they said a new program was meant to be released last Friday when I got in touch with them again last week they are now saying this Sunday I don’t think they know how to fix the problem. I’m having trouble getting the information how or were to send it back $1600 down the drain. I recommend not to get one unless you want problems they can’t fix
5 juli 2025
Omdöme utan inbjudan
Svar från Aeroo Drones
Hi Mike, we’re sorry to hear about the issues you’ve experienced and understand how frustrating that must've been. We want to let you know the barometer issue has been resolved with our latest app update, which should get your drone operating properly.
If you need any assistance with the update or have further questions, please don’t hesitate to reach out to our support team. We’re here to help! support@aeroodrones.com
We used the drone fly a small line 300…
We used the drone fly a small line 300 meters up a mountain to string power lines. It worked perfectly
24 mars 2025
Svar från Aeroo Drones
Hey Dallas, that’s incredible! Sounds like the drone made light work of a tough job.
We love hearing how creative our pilots get with their Aeroo Pro. Thanks for sharing 😊
I’ve sent my Aeroo Pro out into the…
I’ve sent my Aeroo Pro out into the surf over 300 yards dozens of times. Not a single fail. My buds and I have broken our shark PB’s several times. Stay dry and elevate your game!
24 mars 2025
Svar från Aeroo Drones
This is awesome to hear! We love that your Aeroo Pro is helping you crush PBs and take your fishing to the next level. Thanks for sharing your success with us 🤙
Shipping was great well packaged
Shipping was great well packaged, the time it takes for me to receive it was even better,the drone looks like a beast of a drone,cant wait to test it out.
13 mars 2025
Svar från Aeroo Drones
Cheers for the great feedback 😊
That beast of a drone is ready to take things to the next level, you’re going to have so much fun with it!
Svar från Aeroo Drones
We’re truly sorry to hear you feel this way. This is never the experience we want for our customers. Please reach out to our support team as we’d love the chance to turn this around and create a better experience for you. We're here to help!
support@aeroodrones.com
Problems ignored ..no customer support
No customer support for problems with drone even though I paid for insurance do not buy their drones.
9 april 2025
Omdöme utan inbjudan
Svar från Aeroo Drones
Hi Glen, we’re very sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we aim to provide. Please reach out to our support team so we can look into this immediately and work to create a positive experience for you.
support@aeroodrones.com
Great fishing drone
I have owned and used the drone for several months now. It's a great drone and works well, much better than the first model Aeroo. I use solely for fishing at the moment and I've had lots of success sending baits out 300-400 metres mainly. I find the battery is vastly improved on earlier Aeroo.
8 augusti 2024
Svar från Aeroo Drones
Cheers for the review Warren. Thanks so much for sharing your experience, we’re glad to hear the Aeroo Pro has been a big step up for you and that it’s helping you land those long bait drops with ease. Tight lines and happy fishing!
I am at the moment looking to purchase…
I am at the moment looking to purchase a fishing drone
I can find no email address or a phone number.
The google seach for fishing drones NZ showed this company but I am informed it is in Australia?
Ok then why is it cheaper ($300) to buy this product from the US?
6 april 2025
Omdöme utan inbjudan
Svar från Aeroo Drones
Hi Jack, our team is based in Australia, and we also have authorised resellers in New Zealand who can assist locally. Pricing differences between regions are due to exchange rates, taxes, and import costs. Please feel free to contact our support team as we’d be happy to help you with any questions about purchasing.
support@aeroodrones.com
Customer Service
I send my drone for repair a month a ago and still have not heard back from them.
9 december 2024
Svar från Aeroo Drones
Hi Veer, we’re extremely sorry for the delay and the frustration this may have caused. This isn’t the experience we want for our customers. If you still have any concerns, please don’t hesitate to reach out to our support team, we’d be happy to help.
support@aeroodrones.com
Svar från Aeroo Drones
Cheers for the kind words Kirk.
We’re glad you’ve had a great experience with our team, it really means a lot to us. Always here if you need anything!
More Bang for your Buck
The ease of use, battery life and distance of flight make this drone an outstanding option especially considering the price!
6 december 2024
Svar från Aeroo Drones
Hey Michael, thanks so much for sharing! Hearing how much you appreciate the performance, from the long battery life to the smooth controls and range, means a lot to our team. We designed Aeroo Pro to make fishing (and flying) easier and more fun, we’re thrilled to hear it’s doing just that for you.
Drone super easy to set up and easy to…
Drone super easy to set up and easy to fly.
Stability of videos and photos brilliant.
Family and friends super impressed in this product.
Thank you Aeroo Pro and James.
13 februari 2025
Omdöme utan inbjudan
Svar från Aeroo Drones
We’re delighted to hear the Aeroo Pro has impressed both you and your family. It’s great to know the setup, flight experience, and image stability have all met your expectations. Thank you for your feedback, we’ll be sure to share this with James too!
Best Drone. Aeroo fishing drone
So grateful for Aeroo fishing drone. Extremely stable, great visibility and awesome range. Best drone we have had. This has become our go to drone despite owning several other brands. Aeroo rocks
2 december 2024
Svar från Aeroo Drones
We love hearing this Joe! It’s amazing to know the Aeroo Pro has become your go-to drone and is delivering the kind of performance you’ve been looking for. Thanks for trusting us to be part of your fishing adventures 🎣
Loving the drone…
Took the drone out for a play for the first time. A lot of trial and error getting it set up to how you like it, but once done then all you need to do on the future is just fly it. Controls perfectly and it's true very stabilised is strong winds. Loving it, looking forward to start fishing with it.
24 januari 2025
Omdöme utan inbjudan
Svar från Aeroo Drones
Thanks for sharing your first impressions Ozzie! It’s great to hear you’ve got it set up how you like and are finding the controls smooth and stable even in strong winds. That’s exactly what we designed it for. You’re going to have an awesome time fishing with it 😎
Really impressed with this fishing…
Really impressed with this fishing drone. I have had several swellpro’s over the years then decided to change to this and not disappointed at all! Way better technology in this Aeroo and very simple to use. Great design and so far seems hardy enough for NZ’s windy weather lately.
7 januari 2025
Omdöme utan inbjudan
Svar från Aeroo Drones
Hey Gareth, sounds like the Aeroo Pro is already proving itself in those tough NZ winds. We’re so glad you made the switch and are loving the tech and design. Cheers!
I've been emailing you guys that I'm…
I've been emailing you guys that I'm having signal problems when I fly my done. It keeps saying that there is an interference and I think it's my from phone.and how I know that is I was flying it and I got a call and did not answer it but when the call was coming in the warning came on. But i really haven't got a answer from you guys
24 september 2024
Svar från Aeroo Drones
We hope this has been sorted for you since your original message. We’re sorry if we didn’t get back properly at the time, that’s never our goal. If you’re still having issues or need any help, please reach out anytime. We’re always here to support you and want you to get the best from your Aeroo Pro.
support@aeroodrones.com
Aeroo Drone NZ
Hi I recently purchased my first drone. I am very pleased with my choice of an Aeroo drone. The product, communication and support has been first class. Experienced friends are also very impressed. Thank you very much to your team.
1 december 2024
Omdöme utan inbjudan
Svar från Aeroo Drones
Hi Carl, appreciate the kind words! We’re so pleased you were happy with your first drone and that it left a great impression. We hope it’s still going strong and serving you well. 🎣
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
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