ADI Leak Detection Omdömen 

fantastic person done a fantastic job was always very polite and explained everything what he was doing and what he was about to do very proffesional and tidyed up as he went along highly reccommended

Hamaad arrived on time and worked all day. He found 4 leaks under my floor boards and fixed them. He was a very friendly and polite. Unfortunatly, a radiator sprayed water all over the bed, soaking the matteress, while he was here so, I'm still drying out a matteress. He couldn't guarantee that there won't be other leaks in the future. The floor boards are still up because it will take a couple of weeks to dry out under the house. However, I'm delighted that the leaks have stopped so, thank you Hamaad. He text me the following day to check everything was still ok - so, good follow-up.

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Absolutely incredible service from ADI Leak Detection.

I spoke with Lauren and she was amazing from start to finish. I had a lot of questions, particularly because the work was being covered through my home insurance, and she took the time to clearly explain exactly what the engineer would do, how the process worked and what would be covered. She was incredibly knowledgeable, patient and transparent about everything, including the pricing.

What impressed me most was how far she went to help. I needed someone urgently and Lauren personally contacted an engineer and managed to arrange for him to be at my house within an hour of me speaking to her. She genuinely went above and beyond to get everything sorted as quickly as possible.

The pricing was also very reasonable, especially considering the level of service and how quickly they were able to respond.

It’s rare to receive customer service this good. Lauren made what was quite a stressful situation so much easier and I honestly couldn’t have asked for more.

I would highly recommend ADI Leak Detection. Fantastic service and a huge thank you to Lauren!

James is a nice workman efficient clean working friendly.

James found the problem fairly quickly and mended the leak he was also very efficient

ADI’s response was positive and fast, from the person I spoke with, Lauren, who listened, understood and delivered. Through to Kristof who was with us within 2 hours, sourced the underground leak, replaced the pipe, cleaned the system through and made sure every tap, shower and toilet in our house was working as it should!
Overall a great service that we would recommend to everyone.
Thank you, ADI, Phil Patterson.

My neighbour was their customer. Three weeks ago adi excavated in my front garden. They have left two large holes and a temporary supply pipe across the top of our garden to neighbour’s. This contravenes HASAWA 1974 and the Water Regulations on several counts. Appalled.

Excellent service and leak repair by Kristof.

Hamaad from ADI was great. He was very thorough with his work and communicated everything very clearly. He was able to locate the leak and provided a detailed report that could be shared with my insurer. He went above and beyond to answer questions about my insurance claim from both me and my insurer. I'd highly recommend their services.

I had an excellent experience with ADI Leak Detection and would highly recommend them.

Robert Gires attended our property and was extremely professional, knowledgeable and meticulous throughout the whole process. He carefully removed part of the kitchen cabinet to gain access, dug into the floor to properly investigate and assess the leak, and explained what he was doing along the way.

What impressed me most was the care he took with our property. Once the investigation was completed, Robert put everything back in place neatly and left the area tidy.

The whole service felt professional from start to finish, and I was very pleased with the work carried out. Thank you to Robert and the ADI team for doing such a thorough job. Highly recommended.

Extremely disappointing experience with ADI Leak Detection Lincoln.

I paid £1,000 for the work, plus another £140 for approximately 8 metres of pipe (which can be brought from Screwfix for £24), but the leak was never actually found.

Instead, the leak was bypassed, which left no water supply to the rear of the house. I was also left with a repair that I was subsequently advised was illegal/non-compliant, which meant further work was required to put things right.

To make matters worse, the work involved digging in the neighbour’s garden, leaving large holes and significant disruption behind while attempting to locate the leak.

So, in total, I paid £1,150and was left with:

* The original leak still unresolved.
* No water supply to the rear of the property.
* A repair that I was advised was illegal/non-compliant.
* Significant damage/disruption to the neighbour’s garden.
* An additional £140 charge for just 8 metres of pipe.

For that amount of money, I expected a professional leak detection service and a proper, compliant repair. Unfortunately, that was not my experience.

I would strongly recommend getting a second opinion before authorising significant work or paying a large bill.

Excellent Leak Detection and Repair – Highly Recommended

We had a major water leak of approximately 220 litres per hour and, with a holiday booked only a few days later, we urgently needed someone to find and repair it.

I called ADI Leak Detection, and from the beginning their service was excellent. They went out of their way to rearrange their schedule and initially found me an appointment for the following day. Later that same day, they called back to say they had a plumber available even sooner.

Within around 30 minutes, Frank arrived at our house. He was extremely polite, professional and clearly very experienced. He quickly set up the equipment, carried out a tracer gas test and pinpointed the leak to an area just outside our garage underneath the driveway.

Frank excavated the area, found and repaired the leak, filled everything back in and cleaned up afterwards. The whole job, from arriving at our house to finding and repairing a 220 litre-per-hour leak, was completed in around three hours.

What made this particularly impressive was that we had previously used another leak detection company from Essex. They spent a full day investigating but did not locate the major 220 litre-per-hour leak. Instead, they found a much smaller leak underneath our kitchen sink area. Two engineers then returned the following day to repair that small leak, after which we were told they would need to come back again to investigate the large remaining leak.

That experience was the reason I contacted ADI, and what a difference.

Frank was knowledgeable, efficient and very competent. Throughout the work he explained what he was doing, what he was finding and the reasoning behind each step, which gave us a lot of confidence in his work.

I can highly recommend ADI Leak Detection, and especially Frank. Excellent service from the initial phone call through to successfully finding and repairing the leak. I would not hesitate to use them again.

Engineer excellent, Hamaad called me very early to say he was stuck on the motorway because of an accident, but still managed to arrive within 30 mins of original time. Then worked really full on to identify location of our leak and then to dig down to the pipe which turned out to be very deep. After over 2 hours of digging and testing he had dug down more than a metre and still hadn't got to the pipe. Company told him Safety issues meant that 2 operatives would be needed to complete the work, so he had to stop there.
Reluctantly he left telling us that we could employ another company to finish the job or continue with ADI.
Solely because of his energy and commitment we elect to continue with ADI and look forward to them finishing the job, and hope Hamaad is involved.

Booked the engineer over the phone with no issues.. Mathew (the engineer ) arrived on time and was very thorough in his investigation. Leak found and issue sorted very professionally.
Would definitely recommend ADI for water leak issues.

Quick and timely communication prior to visit. Gave clear diagnosis of problem. Felt very fair and honest about all aspects. Would use them again.

Polite, professional and expert leak detection. Friendly and helpful support service.

Brilliant service from ADI Leak Detection. Caroline in the offce was so nice, reasssuring, and put me at ease because l did nor know what to expect. Robert was hardworking, incredibly knowledgeable, and talked though everything he was doing. l am so pleased he detected the Leak on ur underground supply pipe and did a good repair. Highly recommended! Pamela & Kenneth Abbott

Robert was very thorough and explained what he was doing as he went. He detected and fixed 2 leaks in the outdoor water pipe under our paving. Excellent service.

Craig was punctual, knowledgeable, efficient and very tidy. This is a large property and he traced leaks and sources of damp in walls and in heating pipes under concrete floors.

I was charged £954 for a visit lasting approximately one hour. Before the visit, I had already narrowed the problem down to the hot-water pipe beneath the kitchen floor and showed the guy the area I suspected.
Once the leak area had been confirmed, the engineer said the external stopcock was faulty and that the access/repair could not continue. Welsh Water later attended, confirmed that the stopcock was working correctly and isolated the supply without repairing or replacing it.
I was then told on the phone that another attendance charge would apply before the company would return to actually complete the access and repair work, and this was not cheap! After several arguments with members of staff on the phone, I explained that I had time-stamped Ring footage of the engineer operating the stopcock incorrectly and could obtain written confirmation from Welsh Water that it was not faulty.
After saying that the company agreed to send a more senior guy out without an additional attendance charge.
By that point, I had lost confidence in the company so much, I arranged for a local plumber to complete the work instead, who also agreed that this service is shocking. Based on my experience, I would not use this company again, the last thing you need when you have an active leak is to deal with these people. I have retained the quotation, payment record, Ring footage and Welsh Water evidence.