Adam Partridge Auctioneers & Valuers Omdömen 

156
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We as a family are extremely happy with how we have been helped by Adam Partridge Auctioneers. Emmeline was so lovely and advised really well on our whole Star Wars room. We obviously could have sold... Se mer

Betygsatt 5 av 5 stjärnor

Making contact with the Ruislip branch of Adam Partridge for the first time proved to be helpful and rewarding. I found that the Office Manager put me at ease and I was able to negotiate on the purcha... Se mer

Betygsatt 1 av 5 stjärnor

Ask for a valuation and received a response requesting more information, I gave information and never did they contact me again??? Terrible service, I wanted them to sell my item for me, anyway I cho... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was the second occasion I met Emmeline from the Liverpool Auction House at Wallasey Village Library for free valuations. I first met her last October at the same venue. Emmeline came to my hou... Se mer

Företagsinformation

  1. Auktionshus

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Adam Partridge is one of the UK’s best known antiques and fine art personalities, regularly appearing as an expert & auctioneer on TV including Flog It!,...


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4,1

Bra

TrustScore 4 av 5

156 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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(156)

25 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Amazing first class service

Amazing first class service. Having won the auction for a framed and glazed picture I then needed to get it delivered as the auction house is not nearby.
Partridge Auctioneers did a fantastic job of packing the item so it did not get damaged in transit and for a very fair price for the service. I shall not hesitate to bid in the future now I know what a wonderful packing team they have. Thankyou all again

18 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Auction Company

Everything went very smoothly from the valuation for probate through to the auction. Emmeline was our contact at Adam Partridge throughout the process. Everything was done in a timely fashion and was very professional. I would highly recommend Emmeline and Adam Partridge as an auction company.

24 januari 2025
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Svar från Adam Partridge Auctioneers & Valuers

We’re so grateful for your kind words. Knowing that you enjoyed your experience makes all the hard work worthwhile. We’ll be sure to pass along your feedback to Emmeline and the Liverpool team, and look forward to assisting you again.

Betygsatt 5 av 5 stjärnor

Brilliant team work from a great company

From our initial contact to today when everything was collected from my fathers house, the team at Adam Partridge have been absolutely brilliant and made it all very easy. Samara needs a special mention as she has been so efficient and lovely to deal with from the start and always coming back to me when she says she is going to. I know when the items go into the auction if will be handled just as well - already been informed some items will be held onto as more suited to a specialist sale at later dates. Thank you to the whole team but Adam for his sense of humour with dealing with us!

3 mars 2025
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Svar från Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave such a glowing review! We’re thrilled to know that we could provide you with a memorable experience. Your comments have been shared with Adam and Samara, and we look forward to helping you again.

Betygsatt 5 av 5 stjärnor

Excellent Auctioneers

We had excellent service by Emmeline at Adam Partridge Auctioneers. We had a large quantity of antique ceramics to sell, Emmeline and the rest of the team gave us very good guidance on how best to proceed and helped us to sell the ceramics. Highly recommended

3 mars 2025
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Svar från Adam Partridge Auctioneers & Valuers

Thank you, Simon, for your wonderful review. It’s fantastic to hear that our team was able to meet your expectations. Your comments will be passed on to Emmeline, and we’re excited to be of service again soon.

Betygsatt 5 av 5 stjärnor

Just brilliant, from start to finish!

Brilliant! Great customer service, smooth and easy to do, we are so happy 😁.
The guys were so much help to get the best prices for our items.
We are always looking for ways to boost money for our charity at The Salvation Army.
This is a massive contribution to help the community and our donors will be made up too.
Thank you Kath and the team and we will see you again soon x

20 februari 2025
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Svar från Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Amanda. We’re delighted to hear that you had such a positive experience with us, and we’ll be sure to pass on your kind words to Kath and team at Liverpool. We look forward to assisting you again in the future.

Betygsatt 5 av 5 stjärnor

Highly recommend Adam Partridge

We received an excellent service from Emmeline Jarrey at Adam Partridge Liverpool branch. She came out to view what we had and quickly suggested how to divide items into various lots which would interest buyers.
Her knowledge was impressive and her estimates were spot on.
Highly professional and I wouldn't hesitate to use them again.

21 november 2024
Omdöme utan inbjudan
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Svar från Adam Partridge Auctioneers & Valuers

We’re so grateful for your kind words, Cally.
We’ll be sure to pass along your feedback to Emmeline and the team and look forward to assisting you in the future.

Betygsatt 5 av 5 stjärnor

Exquisite Auction Service

Oliver and the Adam Partridge Auctioneers & Valuers team made the entire process from valuation to sale seamless and exquisite.

The knowledge of the market Oliver brought was very helpful and the use of this Auction House is one I would recommend.

14 februari 2025
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Svar från Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, Mr Whitburn. We’re delighted to hear that you had such a positive experience with us, and we’ll be sure to pass on your kind words to Oliver. We look forward to assisting you again in the future.

Betygsatt 3 av 5 stjärnor

Inadequate condition report

I bought an antique cabinet gramophone two weeks ago from their Liverpool branch which had a condition report stating the usual "scratches wear and tear commensurate with age" etc. This statement is quite typical of what a lot of other auctioneers state but it is really not all that useful as it could cover a multitude of issues and possible range of conditions but truth be told most auctioneers tend to rely on such nondescript statements anyway and not provide proper extensive photos showing a lot in detail. A picture is worth more than a thousand words.

Although Adam Partridge correctly pointed out that the tonearm was broken and the gramophone turntable did turn, typically "no guarantee" was provided.

My main issue is that upon delivery it became immediately obvious that there was a significent piece, approximately 4 x 5 cm of one side of the cabinet missing. You shouldn't need to be a furniture expert or a gramophone expert to see that a section is missing.

Slightly less obvious to the uninitiated perhaps is the fact that the gramophone had been re-motored but I would have hoped that a fault made obvious by the extra redundant filled in winding hole on the same side of cabinet as a missing section and adjacent to the current (modified) winding hole might have been picked up. This is a critical issue for collectors and I'd imagine most other buyers? One photo of this side of the cabinet would have been very helpful and revealing.

I'm not suggesting any impropriety on the auctioneers part by deliberately omitting a photo which would reveal two major faults but it's more a question of due diligence when examining lots and describing items in general that most prospective buyers will doubtfully get to view in the flesh before bidding. We live in a brave new world where people are increasingly relying on technology to communicate, conduct business and to view items they cannot possibly get to see before taking delivery. Most bids in live sales these days are from over the internet so buyers unfortunately rely on the eyes, observations and knowledge of auctioneers to varying degrees. Auctioneers should realise that in order to provide the best service to vendors, everything they sell will be reliant on proper communication to the "blind" audience behind the screens. One look over this cabinet should have revealed something is obviously wrong. No expertise was needed really in my opinion.

My advice to anyone potentially buying"blind" ie. via The Saleroom or EasyLive, would be to ask detailed questions and request additional photos of anything not properly shown to start with.

With this said, Adam Partridge was very keen to reconcile my obvious disappointment and frustration with the purchase upon receipt. The gramophone was inexpensive but due to distances the carriage was quite high. However I was granted a full refund of purchase price which is very fair but more than this Mr Partridge personally communicated with me to obtain my thoughts and feedback and seemed genuinely frustrated and upset at the negative response received. Measures are being put in place to ensure that staff do not make mistakes of this kind again. This review is more to warn others that auctioneers generally do not alway examine lots very closely and can sometimes inadvertently omit important condition details.

Mistakes will continue to be made everywhere and some will be costly but at least Adam Partridge is not blind to the problems and genuinely appears to want to do everything possible to ensure condition reporting is significantly improved in future.

For that I am very grateful.

9 januari 2025
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Svar från Adam Partridge Auctioneers & Valuers

Good afternoon Steve,
We are very sorry to read your review, and our National Manager has been trying to contact you to discuss this. If you can please call us on 01625 431788 at your earliest convenience, we would be happy to discuss this with you.
Kind regards,
The Admin Team

Betygsatt 5 av 5 stjärnor

Absolutely excellent experience

Absolutely excellent experience. We are a charity, and we regularly sell donated 'costume' jewellery in large bundles. Kath and the staff at Adam Partridge agreed to take a large quantity of jewellery, coins, and banknotes from us on the agreement that they would research, separate, and sell our items for us.
With their knowledge and experience they were able to identify high value items, create new bundles and auction them for a much greater price than we could ever achieve. Great communication at all times, friendly and helpful.
I would recommend them to anyone.

16 januari 2025
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Svar från Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review - it’s always rewarding to hear that our efforts are making a difference, and we look forward to welcoming you back soon!

Betygsatt 5 av 5 stjärnor

What a fabulous team her

What a fabulous team her. Nothing is too much trouble. My goods arrived beautifully packed and really quickly which was incredible given that it is xmas week. I have bought lovely things here at this auction on several occasions and at more than one location. I buy from many auction houses but this was special service. Could not recommend highly enough. Thank you. Stella

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent customer service.

In particular “Ellie” was very patient and polite answering my questions and sending more photos. Everything was carried out efficiently including the phone bid.
Mr Partridge is lucky to have a employee like Ellie who provided excellent customer service.

10 december 2024
Omdöme utan inbjudan
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Svar från Adam Partridge Auctioneers & Valuers

Thank you so much for your wonderful review, George. We’re delighted to hear that you had such a positive experience with us, and we’ll be sure to pass on your kind words to Ellie. We look forward to assisting you again in the future.

Betygsatt 5 av 5 stjärnor

Excellent Service, Valuations and Auction Results.

We were very pleased with the help provided by the Adam Partridge Auctioneers and in particular the advice and service given by Steven Parkinson in the Preston office.
The valuations of the range of items were realistic and the after auction follow up service has been excellent.

29 november 2024
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Svar från Adam Partridge Auctioneers & Valuers

We’re so grateful for your kind words, Graham, and we are so pleased to hear that you are satisfied with your experience. We’ll be sure to pass along your feedback to Steven and we look forward to assisting you in the future.

Betygsatt 5 av 5 stjärnor

Warmly recommended …

Emmeline and Kath have been attentive and professional from start to finish. Their expertise and guidance have been invaluable. Attention to detail & care. Warmly recommended.

29 november 2024
Omdöme utan inbjudan
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Svar från Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave such a glowing review, Rachel. We’re thrilled to know that our team could provide you with a memorable experience. Your comments have been shared with Kath and Emmeline, and we look forward to helping you again

Betygsatt 5 av 5 stjärnor

Excellent Emmeline

Emmeline Jarrey handled our house contents auction with professionalism and sensitivity making what was expected to be unsettling experience quite bearable. She took time to explain the market conditions, the process and the terms and was thoughtful about the best timing for the sale of our collection. She has a wide knowledge of ceramics, silver, art, toys, clothes and furniture and quickly identified items of value and the saleable, it was fascinating learning from her.

On collection day Emmeline directed the team of packers who arrived with a smile and sense of humour and carefully loaded items on to the truck they were a pleasure to have in our home, they left the empty rooms clean and tidy.

We have been delighted by Emmeline's curation of lots and the presentation of the items to attract the widest number of buyers and attain the best price.

The service post sale also very professional with funds arriving on time, helpful staff and easy instructions.

Finally the sale proceeds exceeded our expectations...

Well done and Thank you Emmeline and Adam Partridge

9 september 2024
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Svar från Adam Partridge Auctioneers & Valuers

Thank you, Anna, for your wonderful review. It’s fantastic to hear that our team was able to meet your expectations. Your comments will be passed on to Emmeline and the team, and we’re excited to be of service again soon.

Betygsatt 5 av 5 stjärnor

Fast and easy communication online with…

Fast and easy communication online with honest advice and valuation of my items.

26 november 2024
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Svar från Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review, Sarah. It’s always rewarding to hear that our efforts are making a difference. We look forward to welcoming you back soon.

Betygsatt 5 av 5 stjärnor

Very thorough and extremely…

Very thorough and extremely professional service
Emmeline was fantastic both practically and sensitively dealing with my parents possessions
Highly recommend

25 september 2024
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Svar från Adam Partridge Auctioneers & Valuers

We truly appreciate your 5-star review Vikki, it’s always rewarding to hear that our efforts are making a difference. Your feedback will be shared with Emmeline.

Betygsatt 5 av 5 stjärnor

Great Service from Adam Partridge

I have been very impressed with the speed and efficiency of the Adam Partridge shipping team and their processes - less than a week after bidding online at their Studio Ceramics sale my items arrived safely. A great service. It makes such a difference to the online bidding process to know that items can be shipped cost effectively, securely and in a reasonable timeframe. A good job well done. Marvellous!

20 november 2024
Omdöme utan inbjudan
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Svar från Adam Partridge Auctioneers & Valuers

Thank you, Alf, for your wonderful review. It’s fantastic to hear that our team was able to meet your expectations. Your comments will be passed on to our Postage Team, and we are excited to be of service again soon!

Betygsatt 1 av 5 stjärnor

Gone downhill quickly

This is such a shame, I have been using the Ruislip auction house for over forty years when it was owned by Peter Bainbridge, when the saleroom was always packed and it was fun to go there. Unfortunately now they seem to think they are Sothebys with a 30% commission rate. I have had a bit of a problem with entering some items which the female (who actually stated that it is her auction house) there who didn't didn't really want to offer my items for sale, but took it in, grudgingly after speaking to Ridley Partridge. On the auction day, I watched online, and when my item came up (which had a value put on by the auctioneers of £50 - £100) the bidding panel showed £30.00 but immediately Ridley asked for £10.00 and in the same breath (not even giving any online bidder the chance of bidding £10.00) he said no sale and moved on to the next lot. When I went to collect my goods, I had to wait for it to be re-boxed and while I was having a conversation with the staff, the aforementioned female started shouting derogatory comments from an upper level, which got me wound up, this ended up with one of her staff pushing me and her shouting at me to get out of her auction house. After some shouting by both parties, I finally left in a very irate mood, which is not usually my character. I'm afraid this place has gone down in my estimate, and several other people that I have spoken to. The fun has disappeared from the place, and you can no longer even get a cup of tea and a piece of cake, like the old days. I wish I could put zero stars

25 november 2024
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Svar från Adam Partridge Auctioneers & Valuers

Dear Mr Wroe
Thank you for your review, however, we strongly disagree with your comments and refute your allegations.

We have reviewed the CCTV footage and have discussed the matter at length with our colleagues who assisted you.

Your behaviour was unquestionably unacceptable including:
Violent and intimidating behaviour towards two colleagues.
Abusive and abhorrent language, including sexist language, towards a female colleague.
Violent actions causing damage to our fire door.
Dangerous driving in our car park.

We have telephoned you on several occasions to discuss this matter, but our calls have been unanswered. Furthermore, we have contacted you by email but have received no response.

Addressing your review in order:
Commission rate: This has not increased; it is the same as our predecessors.
Entering goods: You wished to consign printer cartridges into auction and were politely and correctly informed by our colleague that it is not what we sell in our Fine Art & Antique auctions. When you protested, she consulted the Auction Manger who, as a kindness to you, agreed to try them in the auction.

Auction day: There had been no pre-auction interest in the printer cartridges and the auctioneer opened them low to ascertain if there was any further interest, there was not, and your lot was passed.

Boxing: All ink cartridges were in their original boxes and given to you appropriately for collection. You asked for an additional larger box to put the boxes in, this was provided promptly by the colleagues assisting you.

Conversation with staff: You were asked, in an appropriate manner, that it would be best for you to leave the premises because you were upset and loudly protested how you would adversely affect our business.

Behaviour: The CCTV clearly shows you as the aggressor. You take three steps directly into the personal space of our colleague who was trying to assist you. Our colleagues were not physical with you.
Previous customer experience confirms that The London Saleroom has a proactive, friendly and accommodating team and culture, and the Fine Art, Antique, Collector’s and Specialist auctions continue to go from strength to strength and are definitely ‘going uphill’.


We look forward to speaking with you promptly regarding this matter.

Kind regards,
Adam Partridge Auctioneers & Valuers

Betygsatt 5 av 5 stjärnor

Great team and very friendly and oricessiinal

I have to say from the minute I contacted Adam and his team they were so helpful and I have recommended them to all my friends that need help with valuing and selling there items. Thank you

28 september 2024
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Svar från Adam Partridge Auctioneers & Valuers

Thank you for taking the time to leave such a glowing review! We’re thrilled to know that our team could provide you with a memorable experience. Your comments have been shared with Adam and the team, and we look forward to helping you again soon.

Betygsatt 5 av 5 stjärnor

Trustworthy

Friendly, honest advice given in a timely manner.

19 november 2024
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Svar från Adam Partridge Auctioneers & Valuers

Thank you for your kind words. We’re delighted to hear that you had such a positive experience with us, and we look forward to assisting you again in the future.

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