As a new student of acupuncture I needed quite a lot of help placing my first order. The staff were courteous, knowledgeable and went above and beyond to answer my questions, even taking time to sourc... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
AcuPrime has a good customer experience where a helpful person answers the phone to take an order. I understand this may be an extra business expense, but my original order was cancelled due to a na... Se mer
Very professional and friendly service. I had cupping done and I was very pleased with the service and the person that was doing it was really lovely.
Superb service!! I’ve ordered a different make previously 3 times from elsewhere and been let down. Reordered through this company and was delivered the very next day High quality and well packaged... Se mer
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Företagsinformation
- Akupunktör
- Akupunkturklinik
- Leverantör av skönhetsprodukter
- Kinesisk medicin
- Leverantör av utrustning för sjukgymnastik
Om AcuPrime®
Skrivet av företaget
10% off your first order* Shop Products Follow Us on Facebook Our Blog Contact us
Why Choose AcuPrime?
At AcuPrime we supply anything from acupuncture needles to cupping sets and moxa rolls. All your traditional Chinese medicine products in one place! Simply put we are your direct link to the manufacturers.
Our brands include DongBang Medical, Meridius, Seirin, Orca and Sedatelec.
We aim to deliver and supply excellence throughout the UK to practitioner’s and wholesalers alike. We have been trading for over 20 years, so you know you can count on us.
We offer on-site professional advice on all our products, next day delivery & international shipping.
Come discover excellence at sensible prices.
Check out our website above or get in touch with us today, we would love to hear from you!
*Enjoy 10% off your first order when you sign up for our latest news & offers
Kontaktuppgifter
1 The Forrest Units, Hennock Road East, EX2 8RU, Exeter, Storbritannien
- +44 (0) 1392829500
- info@acuprime.com
- acuprime.com
Very quick friendly service.
My old infrared lamp stopped working and Acuprime despatched a new one to me very quickly and at a favourable price. Always excellent friendly service from this company.
16 januari 2024
Svar från AcuPrime®
Hello Robin,
Thank you for leaving us a positive review, we are glad that we are able to help you and give you a helpful price. If you require further assistance regarding the lamp or if you need more information about our other products, please do not hesitate to contact us.
Kind Regards,
The Acuprime Team
Quality product- have recommended to my…
Quality product- have recommended to my private clients too!
8 januari 2024
Svar från AcuPrime®
Hello Chris,
Thank you for leaving us a positive review, we are glad that you appreciate our products and will be recommending us to your private clients.
We will always do our best to giving you our best quality products and service, as well as to your clients.
Kind regards,
The Acuprime Team
Svar från AcuPrime®
Hello Cath,
Thank you for taking the time to leave us a positive review, we are glad that we are able to give you our best service with our products and that we are able to help you with your order.
If you need more information about our other products, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Prompt delivery.
18 december 2023
Svar från AcuPrime®
Hello Steve,
Thank you for leaving us a positive review.
We are glad your order was delivered to you as soon as possible, we continue to do our best to send you your future next order promptly.
Kind regards,
The Acuprime Team
I received the shipment much faster than expected..
I received the shipment much faster than I expected. It was great!
11 december 2023
Svar från AcuPrime®
Hello Jeff,
We are glad your order arrived to you swiftly! we will continue to keep up the good work to get your products to you as soon as possible.
Kind regards,
The Acuprime Team
Purchased a TDP lamp from acuprime
Purchased a TDP lamp from acuprime. I looked around for ages trying to find the best one. I contacted AcuPrime and found them so helpful and accommodating compared to other companies I contacted. This is an Absolutely fantastic company and I would recommend them 100%. The staff go above and beyond to help and the quality of the TDP lamp is superior to others.
1 december 2023
Svar från AcuPrime®
Hello Alexandra,
Thank you for leaving us a fantastic review, we are always looking forward to read customer reviews as these gives us extra motivation to give you our best service.
We are always happy to help and continue to give you support to give you what you need. If you want to know more about our other products that could help you, please don't hesitate to give us an email.
Kind Regards,
The Acuprime Team
Kind regards,
The Acuprime Team
Svar från AcuPrime®
Hello SR.,
Thank you so much for leaving a review to us, we are glad to hear that you are happy with our service and we will continue to give you our best.
I will let the staff know of what you wrote and surely this will make their day.
Kind regards,
The Acuprime Team
Svar från AcuPrime®
Hello Joanna,
Thank you for leaving us a positive review and we appreciate you giving us a 5 star.
Please let us know your experience of the product when you have used them.
Merry Christmas,
Kind Regards,
The Acuprime Team
Svar från AcuPrime®
Hello Christian,
Thank you for leaving us your positive review.
We appreciate that you liked our service and find your choice of courier prompt and punctual.
please let us know how you get on with our product.
Kind regards,
The Acuprime Team
I was unable to order my usual…
I was unable to order my usual quantities of needles. I have used AcuPrime for many years, and usually order several thousand needles per order. This time I could only order 4 boxes of one size of needle and 8 boxes of another size. Why doesn't AcuPrime have greater stocks?
29 november 2023
Svar från AcuPrime®
Dear Peter,
we are sorry to know that you couldn't order the quantities you wanted. It is frustrating when this happens. As a company, we aim to be able to fulfil our customer's demands at any time. I you could let us know which items you were unable to purchase we can double-check the stock available and let you know. We appreciate and value your feedback.
Our contact email is info@acuprime.com , in case you would like to let us know regarding the items you could not order.
Kind regards,
The Acuprime Team
Svar från AcuPrime®
Hello Roxani,
Thank you very much for the great review, we are so happy that you find our products up to your standard, as well as our service!
If you want to know more of our products, please do not hesitate to contact us.
Kind regards,
The Acuprime Team
Svar från AcuPrime®
Hello Diana,
thank you so much for leaving us a very positive review. we are so glad to hear that your order was delivered promptly by your chosen courier.
please let us know what you think of the product you purchased from us when you've used them.
Kind regards,
the acuprime team
Quick delivery
22 november 2023
Svar från AcuPrime®
Dear Dr Clifford ,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our courier's service.
kind regards,
The Acuprime Team
smooth transaction
The transaction went very smoothly and I received my order very quickly. I also received an extra box of needles due as a special offer! Thank you acuprime!
21 november 2023
Svar från AcuPrime®
Hi Marina,
Thank you so much for leaving us a very positive review! we appreciate that you are satisfied with our products and service and with our current promotion.
kind regards,
The Acuprime Team
First-Class once more, Acuprime.
The order was accurately noted, packed securely and delivered very promptly.
Short of organising a singing telegram to accompany the delivery of my goods, Acuprime got it bang-on
16 november 2023
Svar från AcuPrime®
Hi Hugh,
Thank you so much for leaving us a very positive review!
We appreciate your feedback and that you are happy and satisfied with our products and service.
kind regards,
The Acuprime Team
Did what it says in the tin
Did what it says in the tin! Easy to use webpage and paid for delivery got it when expected!
15 november 2023
Svar från AcuPrime®
Hi,
Thank you so much for leaving us a very positive review! we appreciate that you are happy and satisfied with our products and service.
kind regards,
The Acuprime Team
Svar från AcuPrime®
Hi Dennis,
Thank you so much for leaving us a very positive review! we appreciate that you are happy and satisfied with our products and service.
kind regards,
The Acuprime Team
Svar från AcuPrime®
Hi Clive,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our products' price and service.
kind regards,
The Acuprime Team
Great product and efficient delivery
Great product, delivered quickly and updated via email as to delivery.
23 oktober 2023
Svar från AcuPrime®
Hi Mallinder,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our products and service.
kind regards,
The Acuprime Team
Svar från AcuPrime®
Hi Holly,
Thank you so much for leaving us a very positive review! we appreciate that you are happy with our delivery and service.
kind regards,
The Acuprime Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.