I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Such a great pharmacy- customer service is 10/10 Great delivery service too, and if there are any issues, it’s dealt with quickly and efficiently. They’re always expanding their offering and there a... Se mer
Företaget har svarat
I had some difficulties opening an account as my professional name is different from registration . I met kindness and helpful people the other side of the telephone line - my queries were followed up... Se mer
Företaget har svarat
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to. Thank... Se mer
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Företagsinformation
Skrivet av företaget
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Kontaktuppgifter
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Storbritannien
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,8
Utmärkt
713 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ACRE Pharmacy
Thank you for your feedback! We’re pleased to hear you found our staff helpful. We really appreciate you taking the time to share your experience and look forward to assisting you again.
Nat was very helpful in assisting me…
Nat was very helpful in assisting me today with some problems I was having with my order. Thank You!
11 december 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Thank you for taking the time to leave a review!
We’re delighted to hear that Nat was able to assist you with the issues you were having with your order. We’re committed to providing helpful and attentive support, and it’s wonderful to know your experience reflected that.
If there’s anything else we can help with, please feel free to reach out.
ACRE
Thank you to Natalie @ Acre
I recently had an issue with a delayed DPD delivery, and Natalie at Acre Pharmacy was incredibly helpful throughout the whole process. She responded quickly, kept me updated, and genuinely went out of her way to resolve the situation as smoothly as possible.
Really impressed with the level of customer service — thank you, Natalie, for making a stressful situation much easier to navigate.
4 december 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Thank you so much for your wonderful feedback!
We’re very sorry to hear about the delay with your DPD delivery, but we’re delighted that Natalie was able to support you throughout the process. Providing quick updates and making sure our customers feel looked after is incredibly important to us, and it’s great to know that Natalie helped turn a stressful situation into a smoother experience.
We truly appreciate you taking the time to share your kind words. If you ever need anything in the future, we’re always here to help.
ACRE
Svar från ACRE Pharmacy
Thank you so much for your feedback! We’re glad to hear you found our service efficient. 💚
Helpful, smooth and efficient.
Very helpful in choosing products and brands. Very efficient in the ordering and delivery. Top class service.
4 december 2025
Svar från ACRE Pharmacy
Thank you so much for your wonderful review! We’re delighted to hear that you found our service helpful, smooth, and efficient. It’s great to know we could support you in choosing the right products and brands, and that your ordering and delivery experience was top-class.
We truly appreciate your kind words and look forward to serving you again!
Acre
Nat was really helpful and fast also in…
Nat was really helpful and fast also in how she dealt with my slight problem I encountered with delivery ! Thank you so much
5 december 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
“Thank you so much for your kind words! I’m really glad to hear that Nat was able to help quickly and sort out the delivery issue for you. We truly appreciate your feedback! 💚”
Hands down the best aesthetic pharmacy…
Hands down the best aesthetic pharmacy in the field. Thank you Nat in particular for your help today.
Highly recommended x x x
4 december 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Thank you so much for your lovely feedback! We really appreciate you taking the time to share your experience.
Nat will be delighted to hear your kind words — we’re so glad we could help today.
Thanks again for the recommendation 💛
If you ever need anything, we’re always here to help.
Natalie at Acre pharmacy has been very helpful with my orders and also arranged a skincare starter kit for me which has been excellent. Great company to deal with and Natalie goes above and beyond
Natalie at Acre pharmacy has been very helpful with all my orders and
1 november 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Thank you so much for your kind feedback! We’re delighted to hear that Natalie has been so helpful and that you’re enjoying your skincare starter kit. We truly appreciate you sharing your experience. 💚
Svar från ACRE Pharmacy
Thank you for the great feedback! We’re so glad you found the service easy to use and your order well packaged. We really appreciate you taking the time to share your experience. 💚
I'm consistently impressed by the…
I'm consistently impressed by the customer service team. They are not only very friendly and approachable but also highly efficient in resolving any issues, which I greatly appreciate.
18 november 2025
Svar från ACRE Pharmacy
Thank you so much for your kind words! We’re thrilled to hear that our customer service team continues to make a positive impression. Friendliness and efficiency are exactly what we strive for, so it means a lot to know you’ve experienced both. We truly appreciate your support and look forward to helping you again whenever you need us! 💚
exceptional customer service by Nat…
exceptional customer service by Nat regarding a missing parcel. was able to communicate via WhatsApp which was extremely convenient. can’t recommend Acre enough. competitive pricing and excellent customer service.
28 november 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Thank you so much for your lovely feedback! We’re delighted to hear that Nat was able to support you so efficiently and that our WhatsApp service made things easier. We truly appreciate your recommendation — it means a lot to us. We’re committed to offering both competitive pricing and exceptional customer care, and it’s wonderful to know we’ve delivered that for you.
Thanks again for choosing Acre! 💚
First time using acre
First time using acre, staff are very helpful would definitely recommend
20 november 2025
Svar från ACRE Pharmacy
Thank you so much for choosing Acre for the first time and for taking the time to share your experience! We’re delighted to hear that our staff were helpful and that you’d recommend us. Your support means a lot, and we look forward to assisting you again in the future!
Svar från ACRE Pharmacy
Thank you for your kind words! We’re so happy to hear that you had a positive experience with our team. Our staff works hard to provide the best service possible, and it’s great to know that their professionalism made a difference for you. We truly appreciate your feedback and look forward to serving you again soon!
Very good service
Very good service, always on time and available if I call and need anything. I am very pleased with ACRE
18 november 2025
Svar från ACRE Pharmacy
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re pleased with our service and that we’ve been able to meet your expectations for both reliability and support. Your satisfaction is our top priority, and we’re grateful for your continued trust in ACRE. If you ever need anything else, don’t hesitate to reach out – we’re always here to help!
Natalie at Acre went above and beyond…
Natalie at Acre went above and beyond when DPD made a mistake with my order (ie it didn’t get delivered). Natalie monitored the situation all afternoon to see whether she could arrange with DPD to get it redelivered. When DPD said they couldn’t, she arranged a new delivery of my goods so that I didn’t have to cancel any appts. A god send this close to Christmas when everyone wants their treatments!
21 november 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Thank you so much for sharing your experience! We’re thrilled to hear that Natalie went above and beyond to help resolve the situation with your delivery. We understand how important it is to have everything in place, especially during the busy holiday season. Your kind words mean a lot to us, and we’ll be sure to pass along your praise to Natalie. We’re so happy we could help ensure you didn’t have to cancel any appointments. Looking forward to serving you again soon!
Good reliable delivery service and…
Good reliable delivery service and customer service is great.
18 november 2025
Svar från ACRE Pharmacy
Thank you for taking the time to leave such a great review! We’re so glad to hear you’re happy with both our delivery service and customer support. It’s our goal to provide reliable service, and we’re thrilled to know we met your expectations. We look forward to serving you again soon!
Svar från ACRE Pharmacy
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. Your feedback means a lot to us. If there's anything else we can do for you, don't hesitate to reach out. We look forward to serving you again soon!
Brilliant supplier, best of the best!
Excellent service, fast delivery and reliable supplier. Website is super easy to use and offers lots of information in a streamlined way. Brilliant!
9 november 2025
Svar från ACRE Pharmacy
Thank you for the fantastic review! We’re glad you found our service fast, reliable, and our website easy to use. We really appreciate your feedback and look forward to serving you again!
Really happy with speedy delivery
Really happy with speedy delivery! Will definitely be using ACRE pharmacy again :0)
14 november 2025
Svar från ACRE Pharmacy
Thank you for your lovely feedback! We’re so pleased to hear that you were happy with our speedy delivery. It’s great to know you’ll be using ACRE Pharmacy again — we truly appreciate your trust and look forward to helping you next time! 😊
Very helpful
Lovely advisor when I needed some support registering. Ordering process easy and competitive prices, very pleased so far!
7 november 2025
Svar från ACRE Pharmacy
Thank you so much for your wonderful review! We’re delighted to hear that our advisor was able to support you during registration and that you found the ordering process easy and our prices competitive. Your satisfaction means a lot to us. If you need anything at all going forward, we’re always here to help!
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