I honestly cannot rate this pharmacy highly enough. I have been in the aesthetic medicine specialty for 10 years and their customer service is incredible. I have to mention Nat who literally goes ab... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Such a great pharmacy- customer service is 10/10 Great delivery service too, and if there are any issues, it’s dealt with quickly and efficiently. They’re always expanding their offering and there a... Se mer
Företaget har svarat
I had some difficulties opening an account as my professional name is different from registration . I met kindness and helpful people the other side of the telephone line - my queries were followed up... Se mer
Företaget har svarat
I would have given 5 stars but I keep getting too many emails saying I haven’t ordered recently for Merz. If I want to order I will do it I don’t need almost daily emails prompting me to. Thank... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Licensed by MHRA, a UK government regulatory organisation for the supply of pharmaceuticals and medical devices.
Kontaktuppgifter
Unit 5-7 Tintagel Way, Aldridge, WS9 8ER, Walsall, Storbritannien
- 01477536015
- info@acrepharmacy.co.uk
- acrepharmacy.co.uk
4,8
Utmärkt
713 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really wasn’t impressed
Really wasn’t impressed. Delivered £3k worth of product to the wrong address. Left outside for 3 days! And all they said was the product will be fine
13 november 2025
Good communication regarding order and…
Good communication regarding order and very fast delivery.
5 november 2025
Svar från ACRE Pharmacy
Thank you so much for your kind feedback! We’re thrilled to hear that you were satisfied with both our communication and the fast delivery. We always strive to keep our customers informed and ensure timely service. If you have any other questions or need assistance, don’t hesitate to reach out. We look forward to serving you again!
Was a little difficult to use the on…
Was a little difficult to use the on line ordering
11 november 2025
Svar från ACRE Pharmacy
Thank you for your feedback! We’re sorry to hear you had difficulty with our online ordering system. We’re always working to improve, and we’ll take your comments into account.
Good pharmacy,helpful and caring staff.
11 november 2025
Svar från ACRE Pharmacy
Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. We’re always here to help!
Always Outstanding
Always Outstanding! Deliver on time and let you know if there will be an issues. 100% my preferred supplier!
10 oktober 2025
Svar från ACRE Pharmacy
Thank you for the amazing review! We’re so glad to hear that we continue to meet your expectations. Keeping you updated and delivering on time are top priorities for us. We appreciate your support and are proud to be your go-to supplier!
Svar från ACRE Pharmacy
Thank you so much for your kind words! We’re delighted to hear that you were pleased with our service and prompt delivery. Your feedback means a great deal to us, and we look forward to serving you again soon.
Really easy and straight forward to…
Really easy and straight forward to order but still waiting on delivery, was supposed to be next day
21 oktober 2025
Svar från ACRE Pharmacy
Hi, thank you for bringing this to our attention. We’re very sorry to hear that your parcel hasn’t arrived yet. Please contact our customer service team on 01477 536015, and we’ll be happy to resolve this for you as soon as possible.
Always amazing customer service and…
Always amazing customer service and delivery time
13 oktober 2025
Svar från ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and delivery. We look forward to serving you again soon!
Very easy to order online
Very easy to order online. Great customer service. Very quick delivery 🚚.
11 augusti 2025
Svar från ACRE Pharmacy
Thank you for your feedback! We're glad you found the ordering process easy and that you were pleased with our customer service and quick delivery. We appreciate your support and look forward to serving you again soon!
Svar från ACRE Pharmacy
Thank you for the positive feedback. We're glad to hear that you were happy with our communication and delivery service. We appreciate your support and look forward to working with you again.
Svar från ACRE Pharmacy
Thank you so much for your kind words! We're glad to hear you found our service efficient and speedy. We look forward to serving you again!
Brilliant service
Brilliant service, always posted quickly and always correct. Never had any issues at all. Thank you everyone at Acre.
30 september 2025
Svar från ACRE Pharmacy
Thank you so much for your kind words and continued support! We're thrilled to hear you've consistently had a great experience with us. The team at Acre truly appreciates your feedback — it means a lot to know our efforts are making a difference. Looking forward to serving you again soon!
Svar från ACRE Pharmacy
Thank you so much for your kind words. We are thrilled to hear that you found our service efficient. It’s great to know we’ve met your expectations. Looking forward to serving you again soon!
Svar från ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear you were happy with our fast and efficient delivery. We truly appreciate your support and are honoured to be considered your best pharmacy. Looking forward to serving you again soon!
Not Client Focused
I was very happy with the service when Christian was my account manager and used the company a lot. However, after he left, I contacted them several times (around five emails) to request a new account manager but received no response. Because of this, I moved to Fox Pharmacy, who have been far more focused and attentive to my needs.
7 september 2025
Omdöme utan inbjudan
Svar från ACRE Pharmacy
Hi Khorrum,
Thank you for sharing your feedback. I’m very sorry you didn’t receive the support you should have after Christian left. We now have a new area manager for your region who will be in touch, and we hope to restore your confidence in us.
Kind regards,
Acre
Svar från ACRE Pharmacy
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent, the process simple, and the delivery efficient. Your feedback means a lot to us, and we look forward to serving you again!
Svar från ACRE Pharmacy
Thank you for your feedback! We're glad to hear you found our service quick and easy. We appreciate your support and look forward to serving you again soon!
Very helpful staff and promo delivery…
Very helpful staff and prompt delivery Thank you
28 augusti 2025
Svar från ACRE Pharmacy
Thanks so much! We're glad you found the staff helpful and the delivery prompt. Appreciate your support!
I would like to give my sincere Bethany thanks…
I would like to give my sincere thanks to Bethany Wilson for her outstanding support in helping me complete my order. She was incredibly patient, attentive, and professional throughout the entire process. Bethany took the time to explain everything clearly, answered all my questions without hesitation, and went above and beyond to make sure I was fully satisfied. Her calm and friendly approach made the experience stress-free, and I truly appreciated her efficiency and dedication. It’s rare to come across someone with such professionalism and genuine care for customers…Bethany Wilson is a real credit to the Acre team. Thanks again Beth.
27 augusti 2025
Svar från ACRE Pharmacy
Thank you so much for your kind words and heartfelt feedback! We're thrilled to hear about your positive experience with Bethany — she truly is a valued member of the Acre team. We're so glad she was able to make your order process smooth and stress-free. We'll be sure to pass along your thanks — this will mean a lot to her. Thanks again for your support!
First time using acre everything was…
First time using acre everything was great , on time delivery, and quality products
26 augusti 2025
Svar från ACRE Pharmacy
Thanks so much! We're really glad to hear everything went great — from the on-time delivery to the product quality. Looking forward to serving you again!
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