Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Experience With Acorn Early was Awesome. I did not understand the debit card at first and then customer service explained it to me and walked me through it. Now I have a Debit card for all of my ki... Se mer
I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... Se mer
They did an excellent job making it fun for my child to learn how to better handle money! I even incentivized him and paid him $5 for every segment he completed. Trust me it worked! Lol But he love... Se mer
Företagsinformation
Skrivet av företaget
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Kontaktuppgifter
4,2
Bra
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Acorns Early
Thank you so much for sharing, Jackie! We're so glad to hear that your family is enjoying Acorns Early!
Easy to set up
26 maj 2026
Svar från Acorns Early
Thanks Ken! Glad to hear you found our set up process nice and smooth😊
Someone made unauthorized charges to my…
Someone made unauthorized charges to my daughters account and Acorns was unhelpful in stopping the transactions or helping her recoup the money lost. Very difficult to transfer money out and cancel service.
28 februari 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Kelly,
We’re sorry to hear about your daughter’s experience and understand how concerning unauthorized activity on an account can be, as well as how important it is to ensure that your daughter's card is secure, and we will always do what we can to help.
We’d appreciate the chance to look into this further. I have arranged a call today to discuss the issues with you, so we can review the transactions and discuss next steps.
You can also contact our support team directly please give us a call at 855 739 2859. Monday to Friday 9am - 8pm EST, Saturday/Sunday 9am - 5pm EST.
Thanks,
Calumn - Acorns Early Supervisor
Great I love the app and it shows kids…
Great I love the app and it shows kids how to save money
23 maj 2026
Svar från Acorns Early
Hi there! Thank you for your 5* review. It's so lovely to hear you and your children are enjoying our service and the features we have for your child to save their money.
Would like a cheaper monthly payment to…
Would like a cheaper monthly payment to $4
27 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Loren, thank you for your four-star review. The monthly fee is what allows us to keep the lights on and, most importantly, deliver the quality service your family relies on. It directly pays for three critical areas:
👨🏻💻Our Dedicated Support Team: You are speaking to me right now! We staff a specialized team of real people, available to help with card issues, app questions, and financial education features. A basic bank often routes you to long phone queues or automated bots. Your fee ensures you can reach us when you need us.
📲Continuous App Development: The fee funds our team of engineers and designers who are constantly adding those premium features—like goal setting, chore integration, and new security updates—that make our app the best financial tool for your child.
🔐Security and Card Management: We pay fees to card networks (like Visa/Mastercard) and data security experts to ensure every transaction is secure, and that the instant card-locking feature works perfectly, giving you complete control and peace of mind. review
Svar från Acorns Early
Hi Benjamin! Thank you for your 5* review. It's so lovely to hear you are enjoying our service!
I like the app
27 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Kari. It is great to hear that you are loving the app! 😁
Good good good
26 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Thanks for the feedback, we really appreciate it 😊
Svar från Acorns Early
Hi Briana! Thanks for your 5-star review. It truly means a lot to us to hear that you and your family are having a great experience with our service. We always strive to provide the best possible service for our customers, and your positive feedback lets us know we're on the right track. If you ever have any questions, suggestions, or need assistance in the future, please feel free to reach out to us at help@acornsearly.com - Naomi 😀
Great features, no so great handling disputed charges
The interface is simple to use. The ability to view transactions, get alerts, and transfer money is seamless. The feature side is nice, however, the app lacks in handling fraud or unauthorized purchases. There should be a seamless way to click and dispute charges. Currently, you have to submit a message to customer service, then wait for an auto-generated reply. The first message I sent was not answered, but the second message I sent was replied to the next day.
I’ve spent weeks trying to resolve this issue. Banks and credit unions handle these types of issues immediately and with less friction.
The app is great if you never have fraud or suspicious charges. Although, the block card feature did prevent future fraud charges, there’s still the issue of working with customer service for a credit of funds.
23 april 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Jason! Thank you for taking the time to leave this review for us. We're glad to hear that you find the app interface simple to use and that features like our instant alerts and card blocking have helped keep your account secure.
However, we hear you loud and clear regarding the friction you experienced while trying to resolve these unauthorized charges. We know how stressful dealing with suspicious activity can be, and we want to make our support process as smooth as possible.
We are continuously working to improve our response times and simplify how our families can dispute unauthorized transactions. For future reference, please be aware that you can always give us a call on (855) 739-2859 or join our LiveChat service: https://us.support.gohenry.com/us/s/? if you urgently need our help. Our customer service is available Monday to Friday from 9am - 8pm EST and Saturday/Sunday from 9am - 5pm EST.
Thank you for your patience as we work with our team to get this fully resolved for you! - Naomi
Helping my daughter become a responsible adult!
Helping my daughter become a responsible teenager and teach her good habits with saving/investing money. Also, making it easy for her to understand that money is a means of exchange for spending her time doing something and that it doesn't just magically appear whenever she needs it, lol.
23 maj 2026
Svar från Acorns Early
Great to hear Acorns Early is helping your family Darren, thanks for leaving us a review!
Great app for helping our young one to…
Great app for helping our young one to learn about money and how to be responsible.
23 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi David! Thank you so much for sharing your 5* review. We're so happy to hear you are enjoying our service and the features we offer within the app!
I think it’s a great way to motivate…
I think it’s a great way to motivate children! I love the app!!
22 maj 2026
Svar från Acorns Early
Hi Demetria, thanks so much for the positive review! We love that your kids are finding our app motivating, and that you love our app also!
Svar från Acorns Early
Hi Peter, many thanks for your positive feedback! We're so glad to hear that you like our service :)
I found other banks that do not charge…
I found other banks that do not charge a monthly fee like Acorns does. I may hurt
23 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi there! We think any step toward financial education is a good one. At GoHenry, our mission is to give kids a real head start—by teaching them to earn, save, spend and invest with confidence. 😊
It’s good for the kids to manage money
It’s good for the kids to manage money
22 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Thanks for your review, we really appreciate it 😊
Great for responsibility
This is an amazing app to teach our children responsibility in money management. We'll definitely recommend it. 's very simple to set up and to use
22 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Jessica, thank you so much for taking the time to leave a review. We’re thrilled to hear that you’d recommend Acorns Early! Why not take advantage of our Refer a Friend scheme and earn free pocket money for each referral? Check it out here - https://us.support.gohenry.com/us/s/article/How-do-I-refer-a-friend-to-Acorns-Early-Card 😊
Love the app
22 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Brandon, thank you for the feedback! It's great to hear that you're loving Acorns Early 😊
We are using our Acorns early to help…
We are using our Acorns early to help our grandchildren learn money habits that include saving, giving, and investing. This far it’s offering good money tips to help us help our young family members
21 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Kenneth! Thank you for your lovely review. We're thrilled to hear that Acorns Early is making a meaningful impact and helping your grandchildren develop healthy money habits from a young age. It’s wonderful to hear stories like yours, as supporting families in nurturing financial literacy is at the heart of what we do! If you ever have any questions or need additional resources to continue guiding your grandchildren, please don’t hesitate to email us at help@acornsearly.com - Naomi 😀
I love all of the educational materials…
I love all of the educational materials that are included with this company. I love how they allow you to set up your children. I really love the savings accounts and interest rates that go with them.
20 november 2025
Svar från Acorns Early
Hi Amy! Thank you for sharing your 5* review. It's so lovely to hear that you and your children are enjoying our service. We are so happy to hear you are enjoying the savings features we have available in the app!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.