Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Experience With Acorn Early was Awesome. I did not understand the debit card at first and then customer service explained it to me and walked me through it. Now I have a Debit card for all of my ki... Se mer
I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... Se mer
They did an excellent job making it fun for my child to learn how to better handle money! I even incentivized him and paid him $5 for every segment he completed. Trust me it worked! Lol But he love... Se mer
Företagsinformation
Skrivet av företaget
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Kontaktuppgifter
4,2
Bra
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It's a convenient method to make sure…
It's a convenient method to make sure my son is able to have funds on hand
20 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Takiyah, we really appreciate your positive feedback! We are very glad to hear that you guys are finding our service convenient to use!
Painfully Slow Payment Transfers to Children’s Accounts
Payment transfers are almost immediate from my checking account but are painfully slow to transfer to children’s accounts. Inexcusable in this day and age of instant payment transfer. Will probably go with Venmo after my son’s 13th birthday which is the only prerequisite for that payment method. Tired of getting alerts for a problem with my payment method when Acorns doesn’t seem to have an issue withdrawing funds, like I said almost immediately….
20 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Barry,
Transfers made through a linked bank account can take approximately 2–3 business days to fully process and appear in your Acorns Early account. During this time, the funds may already show as withdrawn from your bank account while the transfer remains in flight to us.
If you would prefer funds to be available immediately, we recommend using a debit or credit card, as these payments are processed into your account instantly.
We were unable to locate your account using the information provided through TrustPilot but we would like to help ensure everything is processing as expected with your account and look into these alerts. Please feel free to contact us at 855-739-2859. Our support team is available Monday–Friday from 9:00 AM–8:00 PM EST and Saturday–Sunday from 9:00 AM–5:00 PM EST.
Alternatively, you can email us at help@acornsearly.com with the subject line “FAO Supervisors,” and we’ll be happy to assist further.
Kind regards,
Dan
Acorns Early Supervisor
Svar från Acorns Early
Hi Kristen! Thank you for your review. We're so glad to hear you're loving Acorns Early!😊
It helps me teach my daughter to save…
It helps me teach my daughter to save money.
18 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Chris! Thank you so much for your 5* review. It's so lovely to hear you are enjoying our service and the features we offer!
Svar från Acorns Early
Hi Mrs. CarneyBledsoe! Thank you for your 5-star review. We are truly delighted to know that you and your family are finding the Acorns Early app accessible and easy to use. Your positive feedback motivates us to continue improving our services to meet the needs of families like yours. If you have any suggestions or questions in the future, please don’t hesitate to email us at help@acornsearly.com - Naomi 😀
Svar från Acorns Early
Hi Rindi! Thank you for 5-star review. We're so happy to hear that you are loving Acorns Early. If you’re happy with Acorns Early, why not spread the word by sharing your unique ‘Refer a Friend’ link and earn free pocket money for your child at the same time? Find out more here - https://us.support.gohenry.com/us/s/article/How-do-I-refer-a-friend - Naomi
Great first banking solution for our…
Great first banking solution for our children! Love the customizable chores and savings options! Highly recommended.
16 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Jon, thank you for sharing your positive experience with us. This is so great to hear! 😊
U guys are the best company ever i…
U guys are the best company ever i want to work there one day
14 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Mary! Thank you for your review. We're so glad to hear you're loving Acorns Early! Your enthusiasm has made our day!😊
Great for chidren
14 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hello Wanda. This review made our day! Thanks for sharing!
Fast and simple
13 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Jose! Thank you for your 5* review. We are so happy to hear you are enjoying our service and the features we offer!
Great over all experience
Great over all experience. Would like flexibility for the parent account and the ability to spend the balance.
14 oktober 2025
Svar från Acorns Early
Hi Kevin! Thank you for your review. We're so glad to hear you're loving Acorns Early. We really appreciate your feedback!🙂
Easy to use and easy to pay my kids.
12 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Brandy, thanks for the 5-star review. We are glad to hear that you are getting good use out of the app!😊
Opened accounts for my granddaughters
Opened accounts for my granddaughters. They love have an ATM card (although the eldest teen can't seem to help but spend it all 😁) to feel independent. So easy to add money to their accounts and their investment accounts are doing so well!!!
12 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Guadalupe, thank you for your five-star review. We are delighted to hear that your granddaughters are enjoying their cards, and you find it easy to use. We appreciate your lovely feedback!
Horrible customer support
I sent an email to get a new card to my new address and had zero response. When I called the customer service number I got a message stating the phone is not working and that's when I sent an email and zero response. I'm getting ready to cancel
20 april 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi there,
Thank you for leaving us a review,
I was able to locate an account using the details provided for the review.
I am sorry to hear that you have had this experience. We strive to provide the best service for all our customers, and we apologise that your experience was less than ideal.
I appreciate you taking the time to speak to me today, and I hope that the resolution was satisfactory
If you have any further questions about this, you contact us further on ( (855) 739-2859, or help@acornsearly.com, or you can contact our Member Services agents through our Livechat system by following this link -https://www.acorns.com/early/?showBanner=true.
We are open from 9 am to 8pm EST on weekdays and 9 am to 5 pm on weekends EST, 7 days a week.
Nana - Acorns Early Supervisor
How too save money.
good way too have your kids to save money so they learn when there a adult.
11 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Lianne! Thank you for your review. We're so glad to hear you're loving Acorns Early and finding the features helpful for learning valuable money management skills!🙂
Svar från Acorns Early
Hi Jennifer,
Acorns Early is a subscription service meaning that we do charge a monthly subscription fee to use the service. We are really proud of the service and the various features we offer to our customers. These features range from automatic allowances, to personalised savings goals, to 100+ educational 'Money Missions' for your child to help with their understanding when it comes to earning, spending, or saving.
I have been able to locate your account with us and I have sent an email to you outlining our specific features you receive for your subscription fee. If you have any further questions or wish to discuss further, please feel free to reach out to our Customer Support team, who are here to help on 855 739 2859 - lines are open 9am - 8pm EST Monday to Friday and 9am - 5pm on weekends.
Many Thanks,
Liam (Acorns Early Supervisor)
Svar från Acorns Early
Hi Beth! Thank you for your review. We're so glad to hear you're loving Acorns Early and found the set up user friendly!🙂
It makes it simple to save a little…
It makes it simple to save a little something for my Grands. I will present these cards as their graduation gifts.
11 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Violet! Thank you for your 5-star review. We're touched to hear that you're using Acorns Early to help save for your grandkids' future. What a thoughtful and meaningful gift that will surely have a lasting impact on their lives! It's fantastic to know that our platform is making it easy and straightforward for you to set aside money for them, and we hope it continues to provide you with peace of mind as you invest in their future. If you ever have any questions or need assistance with your account, please feel free to email us at help@acornsearly.com - Naomi 😀
Not a good experience with this cards
Not a good experience with this cards . Never wanna work or pay for anything
10 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Sabrina,
Thank you for taking the time to leave us a review. I am disheartened to hear that you have experienced difficulties with the card and making purchases.
We have been able to locate an account using the email address that you provided, but as this is not in your name, we would need the named account holder to contact us to discuss the issues.
They can email us at help@acornsearly.com, Or they can call us on (855) 739-2859 and one of our agents will be more than happy to help! We are open 9am-8pm EST- Monday to Friday, 9am to 5pm EST-Saturday & Sunday
Regards
Thomas
Acorns Early Supervisor.
Helps my son want to do chores and feel…
Helps my son want to do chores and feel rewarded when hes able to buy himself his own toy
10 maj 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Grace, thank you for your five-star review. We are delighted to hear that your son is enjoying earning his own rewards through his chores.
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