Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Experience With Acorn Early was Awesome. I did not understand the debit card at first and then customer service explained it to me and walked me through it. Now I have a Debit card for all of my ki... Se mer
I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... Se mer
They did an excellent job making it fun for my child to learn how to better handle money! I even incentivized him and paid him $5 for every segment he completed. Trust me it worked! Lol But he love... Se mer
Företagsinformation
Skrivet av företaget
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Kontaktuppgifter
4,2
Bra
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The experience and interface could be better
The interface could be better. It should give real banking and financial management tools like wealthfront or an advanced online banking platform to get them ready for the future. It offers no crypto exposure and by the time they're adults it will be mainstream and they will have missed the opportunity. I'm trying to figure out how to just give my kids my coinbase account so they can learn to invest and lose money and learn everything they're supposed to about management and risk by the time they're an adult, how can they do that in acorns mow my lawn for $10 like it's 1950.. It's supposed to pay their allowance on Wednesday but for some reason your app skips that and then wants to process it on Saturday. Lots of people on Reddit complain about these silly issues as well. The normal acorns platform is just as bad. It gives you 12 stocks to invest in and almost no crypto. You guys are going the way of the dinosaurs 100%.
20 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Marty,
Thank you very much for taking the time to share your feedback with us. We are passionate about what we do and genuinely love to hear from our members, all comments are welcome whether positive or negative, it can be the negative that makes us strive to do better!
I appreciate you taking the time to let us know of improvements we can make to our service these have been passed onto the correct teams to be taken into consideration for future improvements to our service. Regarding investment accounts we offer the Acorns Early Invest. You can find out more by following this link https://www.acorns.com/early-invest/ Additionally for exposure to crypto and learning more about Money, the history of money and Investing in Crypto we have a section in the app called money missions, which are lessons on how to manage your finances.
You can find the Investing in Crypto lesson on the Level 2 money missions in the Investing Basics folder. To locate the money missions please follow the steps below in the child app.
1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Scroll through our money missions and tap on the mission topic you would like to complete
Choosing a level
1. Login to your Acorns Early account on the app
2. Tap ‘Learn’ at the bottom of the page
3. Tap on the relevant level shown at the top of your screen
If you have any further questions regarding the account or would like to discuss this further with us please do not hesitate to reach out to us. You can call us on (855) 739-2859, or send us an email to help@Acornsearly.com. Lines are open 9 am to 8 pm Monday to Friday and 9 am to 5 pm on weekends.
Thank you once again for your feedback.
Best regards,
Thomas
Acorns Early Supervisor
Watch your bank account if you cancel!
I tried out Acorns Early / GoHenry. After creating the sub account, I got completely locked out of it. I attempted to resolve with support to no avail. I could access the parent account, but could not access the Go Henry side. For other reasons, I made the decision to cancel everything, delete my banking information, deactivate all accounts. I received the confirmation email that GoHenry/Acorns Early was in the "cancellation process" and I received all the funds returned to my bank account from the parent account. They didn't actually cancel my account, but it was deactivated. Continued to debit $5/mth every month post cancellation from my bank account even though my bank details had previously been deleted and my account deactivated.
20 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Sarah,
Thank you for taking the time to share your feedback. I am truly sorry to hear about the difficulties you experienced with your account access and the ongoing charges. This is certainly doesn't sound like an experience we want for any customer.
As no account details were provided in your review, I am unable to locate your account to investigate this specific situation. Please note that following a cancellation, you should typically expect to receive your closing balance within 7–10 working days.
We would like to get this resolved for you as quickly as possible. Please email us with the subject 'FAO Supervisors' to help@acornsearly.com so this can be passed to our Supervisors promptly, or call our Customer Service Team on (855) 739-2859. Our phone lines are open 7 days a week: 9am–8pm EST Monday to Friday and 9am–5pm EST Saturday to Sunday.
Angus - Acorns Early Supervisor
Easy to use and helps the kids with…
Easy to use and helps the kids with money management
19 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Sara, thanks so much for your positive feedback. We are very glad to hear that you guys are finding our service easy to use and helpful!☺️
How to accomplish some tasks are not…
How to accomplish some tasks are not easy to find. For example how to customize your pin. I sent an email but did not get a response.
8 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Carole,
Thank you for leaving us a review and for sharing your feedback. I have taken a look into this for you and I can see that your query was responded to via email on June 9th.
You can also find lots of helpful information on our FAQ's page here - https://us.support.gohenry.com/us/s/topiccatalog.
If you have any further questions, you can get in touch on (855)7392859 or email us at help@acornsearly.com. We are here 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. We are more than happy to assist you.
Being unable to link my previous acorn…
Being unable to link my previous acorn account and my kids’ acorns early account due to a difference in email without any other means of identification verification for a financial services platform is a joke.
19 mars 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Matt,
Thank you for taking the time to leave us a review.
I am very sorry to hear about the difficulties you have experienced with linking your accounts.
I have located your account details and attempted to reach you by phone to resolve this directly. As we haven't been able to reach you, please reply to our recent email with further information regarding the issue you're facing, or confirm a convenient date and time for us to call you back. We are committed to getting this sorted for you.
Alternatively, please give us a quick call on (855) 739-2859 and one of our lovely agents can get this sorted for you in no time! Our phone lines are open 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday.
Angus - Acorns Early Supervisor.
Its good for children to learn how ro…
Its good for children to learn how ro you butt i think children need more time use their card
19 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi there, thank you for taking the time to leave us a review - we appreciate your feedback!
Easy to use
Easy to use. The kids love looking at their balance. Cards are usually easy to use.
18 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi there, thank you so much for leaving us a 5* review! It's great to hear that you're loving Acorns Early 😊
My kids are happy learning to be an adult
The fact my kids can feel like they earn their money and now they can go with friends and enjoy the money instead of saying they lost their money some how
17 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi! Thanks so much for your kind words. We're so grateful to hear that you're loving Acorns Early!
3 buisness days to load funds
It takes too long (3 buisness days) to transfer money into my account so I can fund my kids. If you haven't got your wallet loaded when the kids need / earn some cash, it's already too late.
17 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Stephen 👋, thanks for taking the time to leave us a review. I understand that the 3-working-day timeframe can be frustrating. Rest assured, this is only the case for ACH payments. If you'd like to make faster payments into the Acorns Early account, I advise using a debit/credit card in your name instead!
You can add a new payment card via the app:
1. Log in to your Acorns Early account on the app
2. Tap ‘Account’ at the bottom of your screen
3. Tap the ‘Payment Methods’ option
4. Tap ‘Debit or credit card’
Please note that the details of the card you wish to load the account with must match what is registered on the Acorns Early account. We accept most debit/credit cards linked to mainland US brick-and-mortar banks!
If you experience any issues with this process, please call us at (855)7392859, 7 days a week: 9am-8pm EST Monday to Friday & 9am-5pm EST Saturday to Sunday. You can also email us at help@acornsearly.com. One of our agents will be happy to help you! 😊
My experience is great ...it really…
My experience is great ...it really teach kids how to manage the money on the card.
13 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Thank you for your kind words, Rose, it's great to hear that you and your kids are loving Acorns Early!
Svar från Acorns Early
Thanks for sharing, Toyin!
Its a great app for kids to learn how…
Its a great app for kids to learn how to manage money,use a debit card and how to save their money. My kids love using their own debit cards and it keeps them from spending too much on my debit card... lol. With my kids if its their own money they know they have to budget and cant just spend whatever they want. Its worth the $10 monthly fee.
13 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Marcus, thank you so much for taking the time to leave a review. We're so pleased that you and your family are enjoying Acorns Early and all of the features that we offer!
Mostly awesome
Everything is great! Only critique I have is being able to add funds quickly is difficult. The auto fund is great for maintenance but if I want to add funds to be available immediately it’s not a user friendly process to figure out and do
12 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Megan! Thank you for taking the time to leave this review and your feedback. It's great to hear that you are enjolying Acorns Early. We are sad to hear that you did not find it easy to add funds to the account - if you ever need help with this or any of our features, please reach out to us. You can call (855) 739-2859, email help@acornsearly.com or join a Livechat with one of our agents. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST!
Svar från Acorns Early
Hi Jerridean! I am sorry to hear that there have been issues with logging in, this is not something that we would expect for our members. We attempted to call you today to help resolve this, however we were unsuccessful in reaching you. Please do contact our team at (855) 739-2859 , where one our agents will be happy to help. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST. 😁
Svar från Acorns Early
Hi Elham, thank you for leaving your review. It's so great to hear you feel this way about our service!
I’m still learning how this works but I…
I’m still learning how this works but I like it
10 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Maria, it is great to hear that you are liking the start you have had with Acorns Early. If you ever need any assistance with using the app, then please give us a call at (855) 739-2859, where we are open, Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST. 😁
Good for my son
9 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Ernestine, thank you for the five-star review. We are so glad to hear you and your son are enjoying the service. We appreciate you taking the time to share your feedback with us!
Svar från Acorns Early
Hi Jayy! It is great to hear that you are enjoying the service, and getting good use out of the app. 😁
Monthly payments
8 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
We charge a small fee so we can keep building the best hands-on money experience for kids. We think it’s great value for what you get: https://www.acorns.com/pricing/
Svar från Acorns Early
Hi Denise, thank you for your five-star review. We appreciate your feedback!
Detta är Trustpilot
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