Customer service by phone is very important to me. Being able to speak with a live person makes it easier to ask questions, get clear answers, and feel that my concerns are truly being heard and valu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Experience With Acorn Early was Awesome. I did not understand the debit card at first and then customer service explained it to me and walked me through it. Now I have a Debit card for all of my ki... Se mer
I love using the Acorns app to pay my children their allowance. It makes things much easier and teaches them how to use a debit card which is a necessity in today's society! I think it's important tha... Se mer
They did an excellent job making it fun for my child to learn how to better handle money! I even incentivized him and paid him $5 for every segment he completed. Trust me it worked! Lol But he love... Se mer
Företagsinformation
Skrivet av företaget
Acorns Early (formerly GoHenry US) is the smart debit card and learning app for kids that teaches them financial wellness and the value of money. Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated allowance, task lists, and gamified educational quizzes and videos. Then they can practice their skills in the real world with their own debit card. All while parents watch and guide with flexible parental controls.
Kontaktuppgifter
4,2
Bra
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I enjoy Acorns
27 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Great to hear you are enjoying the service Scott! Thanks for leaving us a review
The app have problem receiving gift…
The app have problem receiving gift from other family members
19 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Eric, I'm sorry to hear that you have been having trouble receiving gifts that have been sent to the Acorns Early account. We are keen to get this resolved for you. Please could you kindly call (855) 739-2859, email help@acornsearly.com or join a Livechat with one of our agents. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST. 😊
Have to have social sec number to…
Have to have social sec number to invest. Also switched from gohenry that was $5 per month and you are $12. More features but can't use them.
26 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi there! I'm sorry to hear that you have had trouble using some of the features of your account. Please feel free to get in touch and we'd be happy to assist with this. You can call (855) 739-2859, email help@acornsearly.com or join a Livechat with one of our agents. We are open Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST.
We do offer a variety of memberships to suit different families, please feel free to review these at any time: https://www.acorns.com/early/#gh-pricing-module-clicked
Get acorns early it’s the best money tracking app of all time
I just love the app
26 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hello Londyn. Thanks for the feedback, we really appreciate it 😊
Highly satisfied
I love having one app I can go to and see how the accounts are doing. I just used the gift feature for the first time which was super easy. My son has really enjoyed learning about finances through the app. Overall, I love Acorns!
26 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hello Aaron. Thanks so much for your kind words. We're so grateful to hear that you're loving Acorns Early Card!
Teaches teens
Teaches teens
How important budgeting savings and investment are
3 september 2025
Omdöme utan inbjudan
Svar från Acorns Early
Thanks for sharing, Gerald! We’re really happy your family is loving Acorns Early Card!
I put 50$ on my account for them to…
I put 50$ on my account for them to only put 20$ into my parent account
25 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Kearra,
Thank you for speaking with me earlier. I’m glad we could connect and resolve this together.
As we discussed, the amount deducted went toward outstanding monthly subscription fees on your account. However, we always want to ensure our families have a positive experience with us, so we have credited two months of those fees back to your account.
Thank you for being a part of our community. We wish you all the best in your journey of helping your kids build great money habits for the future!
Regards,
Suvechha - Acorns Early Supervisor
Svar från Acorns Early
¡Gracias por su reseña!
Svar från Acorns Early
Hi there! Thank you for leaving your review. It's so lovely to hear you are enjoying our service and the features we offer!
I just like the whole idea
23 juni 2026
Svar från Acorns Early
Hi Nanette! Thank you for your 5* review and rating. It's so lovely to hear you are enjoying our service!
Tried to send my son money via a gift…
Tried to send my son money via a gift link and it never went through. Have been back and forth with support saying it’s fixed when it is not, and a continual cycle of “this will be addressed in 2 to 3 working days”.
7 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Chris,
Thank you for your review. I am sorry to hear of the delays you have experienced in resolving the concerns relating to the gift payment.
I was able to locate your co-parent account using the details provided with the review and tried to give you a call; however, I was unable to reach you. I have therefore sent you a follow-up email to your registered email address. Your case is now with the supervisor team, and we will ensure that your concerns raised are fully addressed.
Please can I kindly ask you to review the email I have sent at your earliest convenience? If you would prefer to speak over the phone, we are happy to schedule a callback. We are open from 9 am - 8 pm EST Monday - Friday and 9 am - 5 pm EST Saturday - Sunday.
Suvechha - Acorns Early Supervisor
Svar från Acorns Early
Hi there 👋, thank you for taking the time to leave us a 5* review! 😊
Svar från Acorns Early
Hi Karen! Thank you for your 5-star review. We're happy to hear that you and your family are enjoying GoHenry! - Naomi 🙂
Transfers to parent wallet take too…
Transfers to parent wallet take too long. Never received my promo $20 allowance.
17 juni 2026
Svar från Acorns Early
Hi! This is not something we would ever expect for our members. I am sorry to hear that this has been your experience. The transfers between the parent wallet and the child's card should be pretty much instant, but if you are referring to transferring funds back to your bank account, then this would take the standard 3-5 working days to be refunded. With the $20 allowance payment, this should have applied within 24 hours of the card activation, but if this has not happened, please give us a call at (855) 739-2859, and a member of the team will be happy to get this looked into for you. 😀
Great tool for kids & parents
This makes allowance and spending on my child so easy to manage and keep track of. It's helped both me and my child become more aware and responsible with money. I had an issue with Acorns but with Acorns Early everything has been great so I try to keep my experiences seperated. I definitely recommend this to anyone with a child that's getting older and wants their own money, it will make things easier or you both!
14 maj 2026
Svar från Acorns Early
Hi Lizzy, Thanks for your kind review! If you are still experiencing an issue, please contact Acorns via any of the following channels so that we can ensure this is resolved for you: You can email us at support@acorns.com, or you can call us at 855-739-2859 (5 am-7 pm PT, every day).
Great platform
21 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Joshua! Thank you for your 5 star review. We're glad to hear that you're enjoying our service! - Naomi 😀
Svar från Acorns Early
Hi Emiliano, thanks for taking the time to leave us a 5* review!
I dont have the money right now and u…
I dont have the money right now and u guys keep charging my bank to do it
21 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Ann,
Thank you for taking the time to share your review.
I am truly sorry to hear about the strain these charges have caused, and I completely understand your frustration.
Because Acorns Early is a subscription-based service, a monthly fee is charged to maintain the specialized parental controls, chore tracking, and financial learning features on the account. These membership fees are automatically deducted each month from your stored payment method until the account is fully closed.
Using the details provided, I located an account and attempted to call you directly to help resolve this, but I was unable to reach you. I have just sent a detailed follow-up email to your registered email address with more information and options to assist you.
Please review that email as soon as you can. If you would like to discuss this further, please feel free to either respond to the email I have sent or call our team at (855) 739-2859 or connect with our Customer Support agents via Live Chat at https://www.acorns.com/early/. We are open from Monday to Friday 9am - 8pm EST and Saturday/Sunday 9am - 5pm EST
Take care,
Nana - Acorns Early Supervisor
Love the convenience of not having to…
Love the convenience of not having to send my daughter with cash
20 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Jimmie, thank you for leaving us some positive feedback. We really appreicate it. ☺️
I love the app
20 juni 2026
Omdöme utan inbjudan
Svar från Acorns Early
Hi Elidia, thank you for your 5 star review. We really appreciate it!
Detta är Trustpilot
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