ACIS Educational Tours Omdömen 

1 084
•
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I'm very impressed with this company. I travel with high school students. Libby Chandler, my tour manager, is an incredible human being who will walk through hot coals to make sure my students have an... Se mer

Betygsatt 5 av 5 stjärnor

I lead trips with ACIS every year, sometimes twice a year! I have had nothing but great experiences. They really take excellent care of us. The trips are educational and fun, the tour managers are... Se mer

Betygsatt 5 av 5 stjärnor

My experience was wonderful! Libby Lawrence was our tour manager along with Karen Alexander the planning and executing of the plan was top notch! I have traveled with ACIS before and this trip was n... Se mer

Betygsatt 4 av 5 stjärnor

Seeing Poland south to north was enlightening - What a resilient country! Peter Ede was a fabulous tour manager. Cristina in London did a nice job with our dinner selections overall, 963 being... Se mer

Företagsinformation

  1. Rundturer

Skrivet av företaget

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 084)

227 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

The venues were lame

The venues were lame, the idle time, and compared to other tours, we saw fewer attractions, zero museums, less cultural experiences. I do not feel I sufficiently experienced either Santiago not Buenos Aires—w group and not given any solo experiences — lots of wasted time. Touring staff was very nice and approachable and made aspects of the tour fun. Hotels decent, food overall lacking. Lots of boxed dinners. Favorite meal was gaucho day.

1 juli 2026
Logotyp för ACIS Educational Tours

Svar från ACIS Educational Tours

Thank you for taking the time to share your feedback.

Each Encore tour is customized to meet the needs of the individual group, so services can vary.
We appreciate your comments and have shared them with our team so they can discuss your feedback with your group leader when planning future tours.

Laura Smarts
SVP Customer Experience

Betygsatt 5 av 5 stjärnor

My grandson toured Paris this summer…

My grandson toured Paris this summer with ACIS in the heat!! Only 15 and he traveled on his own with the group. He was safe and cared for. He had an exceptional experience. He loved everything about the tour. The sites visited, the tour guide, the food, the learning experiences. Bonus - he did not have time for any electronics, they kept him that busy.
Great way to expose your teen and your family to travel and experience the world.

4 juni 2026
Betygsatt 5 av 5 stjärnor

Our trip to Ireland was "craic"!

Our trip to Ireland was super. First, working to make adjustments to the trip for an all adult, professional, small group with ACES was prompt, easy, and flexible. Secondly, our guide/driver, Niall Wright, was professional, knowledgeable, friendly, fun, and full of surprises. He showed us the authentic Ireland through back roads, the Irish people, the food, the history, and the culture. We would all love to return to Ireland.

29 maj 2026
Betygsatt 5 av 5 stjärnor

Amazing trip

Servane (tour manager) and Angelo (bus driver) were both absolutely amazing!
Servane has such a wonderful attitude and passion for France! She made the whole trip with her fun spirit and knowledge of all the cities/places we visited.
Angelo was also very friendly and interacted with everyone. We had a great time chatting with him about his travels and life.
Hotels were all wonderful, no problems at all.
Locations visited were beautiful and so full of amazing history.

1 juni 2026
Betygsatt 5 av 5 stjärnor

Great trip!

ACIS came through again. Excellent tour guide, quality hotels, delicious meals. Our students experienced a range of activities; many especially loved the dinner hosted in a local Parisian home. In a group reflection, many students said that they could see themselves returning to explore more and to study abroad!

1 juni 2026
Betygsatt 4 av 5 stjärnor

We had a wonderful experience with our…

We had a wonderful experience with our tour guide Eduardo. He’s was filled with knowledge and charisma. If I had negative things that need improvement I would impress upon leaders of school groups that being on time to bus is very important. Our faith lutheran group was paired up with a group from Texas that was NOT timely and as a result we had to change our itinerary multiple times to accommodate their tardiness. Also they brought and elderly grandma that had disabilities and needed assistance with a cane and required multiple last minute accommodations thru out our trip. These two concerns upset all of us as we honored timeframes and didn’t appreciate the rate limiting step of an elderly lady that could t keep up with tours scheduled. This falls on the leaders of their group. They should have known better. I think it’s important to remember these trips aren’t vacations as much as they are student driven experiences. So individual desires like getting tattoos or leaving group early to go back to hotel on any given day takes away from general group experience. And makes more work for our tour leader.! I doubt Faith will ever agree to being tethered to another school without clear vetting. Parents that attend should be reminded it’s not just a vacation for them. They are part of group .

11 juni 2026
Betygsatt 3 av 5 stjärnor

Airline should have been a direct and vague details on daily times

Airline should have been a direct flight. This took a lot of time away from travel. The leader CM was not involved in needs of most travelers. Samantha the guide was left to do things do not believe were up to her. Itinerary vague and no details till last minute for days activities would be great to at least had a schedule with meeting places listed. It could always be adjusted but not knowing was very stressful trying to remember exact place and time to meet. The individual guides where great.

12 juni 2026
Logotyp för ACIS Educational Tours

Svar från ACIS Educational Tours

Dear Katherine,
I am sorry you did not have a good trip. I love travelling but don't love flying and I know it is the worst part of a trip. Unfortunately direct flights from Indianapolis to Paris didn't exist when you traveled so we were unable to get those for you. I am happy you liked Samantha and the local guides, that ACIS provided. I am sorry you did not feel your group leader didn't care about your needs. I hope you have a better experience next time.

Sincerely,
Laura Smart
SVP Customer Experience

Betygsatt 5 av 5 stjärnor

Europe Trip 2026

This was my first experience out of the country. Everything was well planned and went pretty smooth. Samantha was a very good tour guide.

12 juni 2026
Betygsatt 5 av 5 stjärnor

Spain!

I’ve been home for a week and I’m still glowing from our trip to Spain. I was very pleased with the organization and advertising for each venue. We had a full house every night! I was most impressed with our guide, Phil. He was knowledgeable, organized, personable, and so much fun! He’s top notch and I will miss his wacky tales. I will be telling stories about this trip for years to come!

1 juni 2026
Betygsatt 1 av 5 stjärnor

Disappointed.

12 juni 2026
Logotyp för ACIS Educational Tours

Svar från ACIS Educational Tours

Dear Arthur,
I am sorry that you are disappointed. We have not received any communication about what happened on Regina's tour to make you upset. If there is anything we can do for you please contact us.

Laura Smart
SVP Customer Experience

Betygsatt 4 av 5 stjärnor

Japan trip!

I love the tour guide, she was amazing! Overall the trip was very good with time management, but every stop felt a bit short and running of time to explore more, and the food that's being provided was kind of similar, wish we had more choice. But I still had an amazing expreince, seeing all the culture.

10 juni 2026
Betygsatt 5 av 5 stjärnor

The trip was amazing!

The places were amazing!! everything was well thought through and organized!! hands down best trip ever. couldn’t have been possible without the best tour guide James Higginson

11 juni 2026

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