ACIS Educational Tours Omdömen 

1 083
•
TrustScore 4.5 av 5

4,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I lead trips with ACIS every year, sometimes twice a year! I have had nothing but great experiences. They really take excellent care of us. The trips are educational and fun, the tour managers are... Se mer

Betygsatt 5 av 5 stjärnor

My experience was wonderful! Libby Lawrence was our tour manager along with Karen Alexander the planning and executing of the plan was top notch! I have traveled with ACIS before and this trip was n... Se mer

Betygsatt 5 av 5 stjärnor

Good organization, good management. Flights were on time. Hotels were sub-standard (except for Florence). We saw a lot in a very short time. (But maybe one less 'thing' planned per day would allow for... Se mer

Betygsatt 4 av 5 stjärnor

Seeing Poland south to north was enlightening - What a resilient country! Peter Ede was a fabulous tour manager. Cristina in London did a nice job with our dinner selections overall, 963 being... Se mer

Företagsinformation

  1. Rundturer

Skrivet av företaget

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 083)

224 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Zayneb!

Zayneb was the most incredible guide we could have asked for! She is warm, knowledge, funny and caring. There is truly nobody like her.

29 juni 2026
Betygsatt 5 av 5 stjärnor

Our tour guide Zayneb is always the…

Our tour guide Zayneb is always the BEST part of our trip. She is so knowledgable and inspires confidence in our students.
Other than Zayneb...our hotels weregreat! Awesome locations with lovely rooms and friendly staff. Working air conditioning also a HUGE plus. Our tours were great too!
Our meals were not great as they had traditional English/Irish food. (Not known for their cusine ) Our last dinner in London was not great. The restaurant was not suited to handle our group of 23. Te BEST night we had was our final night in Dublin at The Merry Ploughboy. Everyone had a great time and the musicians invited our students up on stage for pictures after the show.

29 juni 2026
Betygsatt 5 av 5 stjärnor

Our ACIS tour guide

Our ACIS tour guide, Libby, was extraordinary! She was a wonderful hostess, full of both historical knowledge and personal stories to enhance our trip. She spoiled us so much that I never want to take another trip without her!In addition, the event specific tour guides were equally as knowledgeable. I gave five stars, but would like to also say that a little more downtime would have been appreciated. I think we average between 8 and 12 miles of walking a day, which was too much for the heat we were enduring in Europe during that particular time. In general, it would have been nice to experience some downtime that wasn’t so rushed. During the one to 1 1/2 hour downtime, We barely had time to navigate what food to eat, how to order it and taking in local sites and sounds.
Otherwise, bravo!

29 juni 2026
Betygsatt 5 av 5 stjärnor

Awesome tour company!

I absolutely loved our tour guides for the 2026 Triangle Youth Philharmonic tour! They explained so much of the town history and were super fun to be around. They were also very quick to answer all my questions. I would highly recommend this company, I had a wonderful experience!

29 juni 2026
Betygsatt 5 av 5 stjärnor

Our guides were great!

Our guides were great, learned a lot about history, philosophy, the arts, what was worth seeing, etc. we could have traveled on a smaller bus, not complaining the driver was a master at maneuvering it. Love the thought that went into getting around, water
Taxi, evaporator, cabs, airport limo. Restaurant choices after the first were great also!

4 juli 2026
Betygsatt 5 av 5 stjärnor

The tour manager was excellent

The tour manager was excellent. He was responsive to the needs of each and every person in the group! He was extremely knowledgeable and provided continuity with the information provided by the local guides.

22 juni 2026
Betygsatt 3 av 5 stjärnor

Our venue in Chester at the cathedral was appalling.

Our venue in Chester at the cathedral was poorly advertised and coordinated. There were NO posters advertising our concert and zero communication with the church staff inside the cathedral aside from the volunteer coordinator who greeted us. She had us relocate changing sites several times- The sextan (custodian) REFUSED to provide chairs (stacked in the church for another concert later in the day and at the other end of the cathedral) He said “you are not providing a concert but singing a few songs”. A few of our audience guests helped themselves to the chairs- what miserable hospitality. Many of them sat on the floor. The sextan a went so far as to demand those patrons who had helped themselves to chairs to get out of the chairs they had secured and sit on the floor of the cathedral. No one got out the chairs after being berated by the sextan and his assistant. We sang our hearts out. A magnificent venue and opportunity ruined by poor communication and unspeakably bad behavior by support sextans.

Our tour leaders and choral director tried their best to turn this situation into around. There was no separate changing area - we all had to dress together. Our music was wonderful but we the singers were very upset. Appalling. I’ve not seen anything like this while on a tour

26 juni 2026
Betygsatt 5 av 5 stjärnor

Best Trip Ever

Excellent service preparing for the trip, and their Tour Managers are with you every step of the way to make sure things go smoothly. We couldn't have asked for a better experience!

22 juni 2026
Betygsatt 1 av 5 stjärnor

Not great

The first venue was switched to an inferior venue. Second was as promised but rescheduled to an absurd time and not promoted or supported with seating for the few people who wandered in. The bus was beastly hot and the routes put on the bus for hours in rush hour traffic. Not even close to value for the cost. The guide was wonderful.

3 juli 2026
Logotyp för ACIS Educational Tours

Svar från ACIS Educational Tours

Thank you for taking the time to share your feedback.

Each Encore tour is customized to meet the needs of the individual group, so services can vary.
We appreciate your comments and have shared them with our team so they can discuss your feedback with your group leader when planning future tours.

Laura Smart
SVP Customer Experience

Betygsatt 5 av 5 stjärnor

Wonderful experience and terrific guide

Our guide, Joe Sartorius, was fantastic. A really great person, so good with the kids and adults, very knowledgeable, and just wonderful to be around. Thank you for a great trip; we all had a great time.

25 juni 2026
Betygsatt 5 av 5 stjärnor

amazing experience

The friends i made from the other school were amazing friends i’ll have forever and memories i’ll have forever it was amazing experience. i got sm closer to the friends from my school aswell

2 juli 2026
Betygsatt 4 av 5 stjärnor

My age is 80

My age is 80. The trip taking place during the horrible early summer heat wave was a work out that was impossible to anticipate. I would have appreciated some down time to recuperate. The hectic, full schedule is great fine for youngsters. If the group is more mature, have pity on us. Please.

1 juli 2026
Betygsatt 2 av 5 stjärnor

The venues were lame

The venues were lame, the idle time, and compared to other tours, we saw fewer attractions, zero museums, less cultural experiences. I do not feel I sufficiently experienced either Santiago not Buenos Aires—w group and not given any solo experiences — lots of wasted time. Touring staff was very nice and approachable and made aspects of the tour fun. Hotels decent, food overall lacking. Lots of boxed dinners. Favorite meal was gaucho day.

1 juli 2026
Logotyp för ACIS Educational Tours

Svar från ACIS Educational Tours

Thank you for taking the time to share your feedback.

Each Encore tour is customized to meet the needs of the individual group, so services can vary.
We appreciate your comments and have shared them with our team so they can discuss your feedback with your group leader when planning future tours.

Laura Smarts
SVP Customer Experience

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