Ace Grading Omdömen 1 339

Did my first submission a month ago and I am over the moon. Any questions I had regarding the process was swiftly answered by Sophie in Customer Services - Thank you again! I am already looking at sending in more cards for another submission :)

If I could put a 0 I would.
Would not recommend this company to anyone.
Sent cards of 30th December only just received them back. I’ve used ace in the past and always been disappointed but thought I would give them another chance. The grades they have given the cards are a disgrace for example I had a card come back and it was a 10 for everything other than the surface area which I’ve already had the card returned to me and I’ve checked this card myself and there isn’t anything wrong with it. And they have given an overall of 7 which makes no sense. Same with about 4/5 of the cards that they graded. To me it seems like your team of graders are using biased opinions to grade theses cards and this is right especially when I’m spending my hard earned money with your company to get theses graded and to receive the grades I did was so disappointing.

Submitted 4 cards with them and had them back within 10 days, excellent service and was kept up to date with all changes in my orders!

I have paid extra for the luxury service (2 business days turnaround) Ace received my submission on Tuesday 24th March 1pm, only for it to be stuck in QA CHECK 2 on Friday (today) I doubt now this would arrive on Monday/Tuesday, hence they have failed to meet the luxury service, I have contacted support team a few times and I have not received any response whatsoever, Mustufa Anwar

Excellent service as always, came back quicker than expected! Ace label really makes the cards pop.

Best grading company in the UK! The whole process is really simple and the slabs look amazing. Will definitely be sending more cards in the future!

Great quality slabs and love the label artwork - Delays would be the only reason I would score down slightly but minor!

Fast and reliable service ❤️

Brilliant grading company always easy to submit slabs and labels best on the market and communication is outstanding. 10/10

Really positive experience with ace, sent my cards off and they were back way before the estimated delivery turnaround time, really lovely artwork on the “ace” slabs and very consistent grading, would definitely recommend them over their competitors, especially if you live in the UK and prioritise fast turn around times and high quality slabs

The Slabs are the best in the market and the turn around time was superb compared to other larger grading companies.

I sent my cards to ACE Grading using their Ultra Tier service, which advertises a 5 business day turnaround. The cards were delivered to them over a week ago, yet they have been stuck on “assembly” for several days with no progress whatsoever.

What’s even more frustrating is the complete lack of communication. I have emailed them for an update and received no response at all. When you’re paying for a premium service, you expect reliability and at the very least basic customer support.

I specifically chose this tier due to time constraints, and they have failed to meet their own stated turnaround times without any explanation.

Overall, a very disappointing experience. Poor communication and failure to deliver on promises. I would not recommend if you are expecting a timely service.

Great Service and Company . Cards arrived back on time . Smooth pleasant transaction

Perfect grading company. Easy step by step when starting submissions and simple to send your cards.
Cards look amazing with their art labels.
Look forward to sending more cards to them.

Ace Grading comes highly recommended. The whole experience from start to finish is a smooth process. Submitting cards is simple and straightforward with plenty of choices of pricing tiers. When your cards arrive at Ace Grading they keep you updated online at what stage your cards are at for the whole process.
The best part is the Ace Grading labels they compliment the card so well, they actually enhance the card. The slab case itself is of very good quality and feels sturdy and strong.
All in all, a fantastic experience.

Amazing staff. So helpful and friendly. Great company overall. Very happy with service

It was really clear on the website on what stage our cards were at and in general we had the best time using ace compared to other companies will permanently be using ace from now on

Great quality slabs and the online dashboard is amazing!

Ace was an easy fast and cheap process cannot fault it one bit.

Sent a card away via Royal Mail for grading last week for my grandson.
I chose the ultra service. The website showed it as "Arrived" then nothing until this morning when DHL delivered it back to my doorstep in the same sleeve I sent it out in. No grading, no paperwork to explain, nothing. Just the card returned in an Ace Grading box exactly as I posted it out to them.
I certainly won't be paying any invoices for this as all they've done is posted it right back to me.
Emailed them and tried to contact via their message us link on their website to no avail. No response at all.
Extremely disappointed with this service which promised so much and delivered nothing.
I'll need to find another company to grade it now.
My grandson will be disappointed when he gets home from school.