I have bought from Ace fixing before and just recently. They have on each occasion been fantastic to deal with. Delivery is fast and when I ring I can talk to sale’s with any customer enquiries Kier... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered nails on Thursday morning ,received by midday Friday ,FREE delivery. Now ,that's good service. Will defo be dealing with Ye again ,fair play.
My order arrived super quick. there was a small mishap with wrong items but Chris sorted it and replacements arrived very next morning so im delighted with the service.
I have used the store's services several times. They have always fulfilled orders quickly, efficiently, and on time. Customer support is top-notch. I think you should use this store.
Företagsinformation
Skrivet av företaget
Ace Fixings Ltd is a leading independent distributor and stockist of fixings and professional power tools from Bosch, Makita, Panasonic, Paslode, DeWalt and more. We stock a huge range of tools and equipment including cordless drills, screwdrivers, SDS Plus and SDS Max hammers, gas, air and shot fire nailers, grinders, sanders, planers, saws, routers and many more. Our fully trained staff are on hand to offer help and advice in our trade depots or by telephone. We are confident we will have everything you need to get the job done. Delivery Time 2-3 Working Days UK Mainland, Free Shipping when you spend over £49.
Kontaktuppgifter
Omco Industrial Estate, Woodside Road, BT424HX, Ballymena
- 08456023393
- sales@acefixings.com
- acefixings.com
4,8
Utmärkt
689 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything went wrong
Everything went wrong! Website offered me a 10% discount in an email to complete my order and the code it offered didn't work.
Then I waited the whole weekend plus 2 days to receive the correct code, but then I received a new and better discount and I thought that was because the first discount code that was offered didn't work which seemed fair. I accepted the offer, made a payment, placed an order and the following day my order was cancelled.
The most horrible customer experience I ever had with any company!!!
10 maj 2024
Svar från Ace Fixings
Hello Alex,
We have been in contact several times regarding your order. I explained that we had to cancel your order due to a system error, which was necessary to ensure the accuracy of the transaction. Our sales team was unaware that you had already received a 10% discount via email. The code you received personally from one of our team members was intended to provide a £10 discount, and we communicated this before issuing it.
While we were happy to offer you the original 10% discount again, you requested a larger discount, which we unfortunately could not provide. You then decided to proceed with the 10% code again and placed another order with us.
We understand that this situation may have caused you some frustration. We hope that the item you ordered brings you satisfaction and enjoyment. Please don't hesitate to reach out if we can assist you with anything else.
Best regards,
Ace Fixings
My delivery came damaged and when I…
My delivery came damaged and when I emailed ace fixings telling them what went wrong I heard nothing back, very disappointing to say the least.
27 maj 2024
Svar från Ace Fixings
Hi Mike
We are sorry to hear this, I have contacted you via email and we will get the replacement sent out today. We experience a high volume of emails through our contact page sometimes it may take a few days before we get back, anything that is urgent we advise to email directly or contact us by phone.
Regards
Ace Team
One of the products that I ordered…
One of the products that I ordered wasn't in stock but was still on the website as available so I ended up getting a substitute, but it wasn't as good as the product that I had originally ordered.
24 maj 2024
Super service
2 maj 2024
Absolutely excellent experience with…
Absolutely excellent experience with Ace. Product price, quality as expected and not least the very prompt delivery, highly, highly recommend
13 maj 2024
I bought long spring togles which I…
I bought long spring togles which I could only find in Acefixings, they arrived quickly and are good quality
27 april 2024
First time ordering from south a lot…
First time ordering from south a lot cheaper and extremely fast delivery
24 april 2024
I’ve ordered kitchen tissues and the…
I’ve ordered kitchen tissues and the tissues are reached to me crushed way and had wholes in the tissues. I’ve informed the same Ace Team twice, however there was no response/update.
28 april 2024
Svar från Ace Fixings
Hi Sridhar,
We sent a response to you on the 2nd of May regarding the issue you reported with the kitchen tissues. Could you please check your emails? We are still awaiting your response/update on this matter.
As a tradesman
As a tradesman, Ace are brilliant! Excellent range, quality, value & no delays in delivery.
11 april 2024
A good price and speedy delivery👍
10 april 2024
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