Great company, done my driving instructor policy through them for my 3rd year and they’ve been great. Joe W from the driving instructor team is very good, very polite and knowledgeable, makes my life... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been with Academy insurance, Egham branch for decades. I assume there has been a takeover by another firm. This firm doesn’t answer the phone. And is not the same level of service that I used... Se mer
Företaget har svarat
Harvinder Kalsi is an absolute superstar! Getting my driving instructor insurance could have been a daunting task, but she turned it into a breeze. From our very first conversation, it was clea... Se mer
Second year running and can not fault the service and dedication I received. I really feel like a valued respected customer. Harvinder exceeded my expectations as usual and has most definitely gone be... Se mer
Företagsinformation
Skrivet av företaget
Academy Insurance is an independently owned high street insurance broker that offers all kinds of general insurance products.
Kontaktuppgifter
Storbritannien
- academyinsurance.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Keep sending documents to wrong person…
Keep sending documents to wrong person wish they would check email addresses first
Customer service was brilliant straight…
Customer service was brilliant straight to the point got me the best deal five stars
Great service from Mike regarding a…
Great service from Mike regarding a slightly complex insurance issue, very helpful and lots of good knowledge about the products. The sort of insurance broker you would want to do businesss with.
Absolutely horrific service!! AVOID!!
Absolutely horrific service!!! I’m 7 and a half months pregnant and the amount of stress this company has caused me and my partner is completely unnecessary!! My partner is self employed and insures his van with them, a guy recently drove into the back of him 2 weeks ago now. He was supplied a replacement van to be able to work, however he started getting severe headaches and a bad neck, so went to the GP where he was put on medication for whiplash. He was never asked whether he could afford to pay for this replacement van they sent him however now he’s being asked to show bank statements from the last 3 months to prove he couldn’t pay for the replacement van. We also were told that the van has been deemed a total loss and they won’t repair it, however it’s still roadworthy, therefore tough!! My partner isn’t able to use the van as it is for work as the back door wont work at all which he uses all day everyday at work!! What service exactly we are paying for here is a mystery!! Every correspondence seems to suggest that this company aren’t capable of dealing with claims and retrieving the money owed by the other insurer!!! Incapable company!!! We will be warning all the van owners in work with my partner & any car owners we know to avoid this company at all costs!!!!! Cowboys!!!
Academy have been good with me for 5+…
Academy have been good with me for 5+ years. Recently had an absolute nightmare with them and they've been less than helpful. Tried to double my quote and i've cancelled the policy. I suspect they're under new management.
Joe Allport was excellent and very…
Joe Allport was excellent and very patient when I needed to change the details a few times. Highly recommend.
Helpful representatives
The representatives I dealt with were knowledgeable and helpful. They took the time to address concerns that were specific to my requirements and policy.
Excellent Service as usual
Harvinder listened to my set of requirements and sorted me out some excellent cover
Review
Lady that dealt with our renewal was very helpful and informative as well as friendly.
I highly recommend this business.
I highly recommend this business.
Harvinder's customer service was excellent. I was completely impressed with her professionalism and customer service.
Quotes are fair and transparent - definitely value for money.
The usual efficiency and friendliness
The usual efficiency and friendliness. Good price too.
Having had various calls which were…
Having had various calls which were very poor , today the young lady was helpful
The pleasant and efficient manner of…
The pleasant and efficient manner of the staff I spoke with.
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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