Great service listened all our needs and worries, found mum the perfect scooter with additional supports needed. Brought it home that day fully set up. Mum is happy with total mobility freedom
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Plats
Byt plats3 Collectables Retail Park, Portrack Lane, TS18 2LX Stockton on Tees, Durham, GB
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Det här tycker kunderna
Delivery and installation were carried out professionally and with great care. The team were friendly, courteous and ensured everything was set up correctly before leaving. Despite the size and wei... Se mer
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Salesman very, very helpful and very knowledgeable about all his products. Very courteous and friendly and went above and beyond my expectations. I asked about a number of products and received all th... Se mer
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It was very nice to find that I had won a bed in the prize draw. Staff were very helpful, friendly and careful when delivering and installing the bed. I would highly reccommend the Stockton store.
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Företagsinformation
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Om Ableworld - Stockton
Skrivet av företaget
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
Kontaktuppgifter
3 Collectables Retail Park, Portrack Lane, TS18 2LX, Stockton on Tees, Durham, Storbritannien
- 01642 602962
4,8
Utmärkt
63 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and obliging…
Very helpful and obliging staff.Excellent customer service.Plenty of choice of accessories.
3 november 2026
Svar från Ableworld - Stockton
Hi Audrey,
Thank you for your lovely review! We're pleased to hear that our Stockton team were helpful and obliging, and that you received excellent customer service.
It's also great to know you were happy with the choice of accessories available. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Lovely people to deal with
Lovely people to deal with. Gemma at the Stockton on Tees store went out of her way to help.
2 november 2026
Svar från Ableworld - Stockton
Hi Colin,
Thank you for your lovely 5-star review! We're delighted to hear that you had such a positive experience at our Stockton store. It's wonderful to know that Gemma went above and beyond to help you. We'll be sure to pass on your kind words to her and the team.
If you ever need any further assistance, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Prize bed
It was very nice to find that I had won a bed in the prize draw.
Staff were very helpful, friendly and careful when delivering and installing the bed.
I would highly reccommend the Stockton store.
23 oktober 2026
Svar från Ableworld - Stockton
Hi Alan,
Thank you for your wonderful 5-star review, and congratulations on winning the bed in our prize draw! We're delighted to hear that our Stockton team were helpful, friendly and took great care when delivering and installing it for you.
We appreciate your recommendation and kind feedback. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Great service listened all our needs…
Great service listened all our needs and worries, found mum the perfect scooter with additional supports needed.
Brought it home that day fully set up.
Mum is happy with total mobility freedom
20 oktober 2026
Svar från Ableworld - Stockton
Hi Ellie,
Thank you for your wonderful 5-star review! We're delighted to hear that our Stockton team listened carefully to your mum's needs and concerns and helped find the right scooter, along with the additional support she needed.
It's fantastic to know everything was set up and ready the same day, and even better to hear that your mum is now enjoying greater mobility and freedom. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Svar från Ableworld - Stockton
Hi Freezer,
Thank you for your lovely review! We're pleased to hear that our Stockton team were helpful, informative and polite, and that you were happy with the value of the equipment available.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Ableworld Portrack Stockton on Tees
Ableworld staff are very knowledgeable and helpful. Excellent service and products are well displayed and prices very reasonable. Will definitely use them again.
9 oktober 2026
Omdöme utan inbjudan
Svar från Ableworld - Stockton
Hi Chris,
Thank you for your wonderful 5-star review! We're delighted to hear that our Stockton team were knowledgeable and helpful, and that you were pleased with the service, product displays and prices.
We appreciate your kind feedback and are so pleased to know you'd choose to shop with us again. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Hi the service was great today .The man…
Hi the service was great today .The man showed us the item we wanted and purchased it . Thankyou .
7 oktober 2026
Svar från Ableworld - Stockton
Hi Pamela,
Thank you for your lovely 5-star review! We're delighted to hear that you received great service from our Stockton team and that our team member was able to show you the item you were looking for. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Very pleasant and helpful staff member
Very pleasant and helpful staff member, he adjusted the product fir me so it was right height for me
7 oktober 2026
Svar från Ableworld - Stockton
Hi Alistair,
Thank you for your wonderful review! We're pleased to hear that our Stockton team member was pleasant, helpful and took the time to adjust the product so it was the right height for you. We appreciate your kind feedback.
If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always happy to help.
Kind regards,
Ableworld
Delivery and installation were carried…
Delivery and installation were carried out professionally and with great care. The team were friendly, courteous and ensured everything was set up correctly before leaving. Despite the size and weight of the bed, it was positioned exactly where we wanted it with no fuss.
It's refreshing to deal with a company that delivers both a high-quality product and excellent customer service. We would not hesitate to recommend them to family and friends.
2 oktober 2026
Svar från Ableworld - Stockton
Hi Andy,
Thank you for your lovely review! We're delighted to hear that the delivery and installation were carried out professionally and with such care. It's great to know our Stockton team were friendly, courteous and made sure everything was positioned and set up exactly as you wanted.
We appreciate your kind comments about both the product and the service you received, as well as your recommendation to family and friends. If there's anything else we can help with in the future, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
ATTENTION TO DETAIL BY STAFF
30 september 2026
Svar från Ableworld - Stockton
Hi James,
Thank you for your lovely review! We're delighted to hear that you appreciated the attention to detail from our Stockton team.
We really value your feedback, and will be sure to pass your comments on to the staff.
If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
2 good honestl easy going people to…
2 good honestl easy going people to deal with.
26 september 2026
Svar från Ableworld - Stockton
Hi Jacqueline, thank you for your lovely review! We’re so pleased to hear you found the team at our Stockton store honest and easy-going—it really means a lot to us.
If you ever need any further assistance, please don’t hesitate to ask – we’re always here to help.
Kind regards,
Ableworld
very kind and helpful Staff
24 september 2026
Svar från Ableworld - Stockton
Hi Ann, thank you for your lovely 5-star review! We're so pleased to hear you found the team at our Stockton store kind and helpful. We'll be sure to pass on your kind words to them. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help!
Kind regards,
Ableworld
Good customer service by in store…
Good customer service by in store personnel and the staff who delivered my scooter to my home (with a further demo of operation) very very satisfied.
11 september 2026
Svar från Ableworld - Stockton
Hi Neil, thank you for your lovely review! We’re delighted to hear that you were very satisfied with the customer service both in store and during the delivery of your scooter. It’s great to know that our team took the time to give you a further demonstration at home too. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
Very helpful staff and friendly service…
Very helpful staff and friendly service you could not wish for better. Highly recommend them.
17 september 2026
Svar från Ableworld - Stockton
Hi Stephen, thank you for your 5-star review! We’re delighted to hear that you found our staff helpful and friendly. Your kind words and recommendation mean a lot to us. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
An enjoyable purchase
Salesman very, very helpful and very knowledgeable about all his products. Very courteous and friendly and went above and beyond my expectations. I asked about a number of products and received all the information that I needed. I purchased a rollator and shall be returning to purchase a wet weather canopy for my mobility scooter.
15 september 2026
Svar från Ableworld - Stockton
Hello Sandra, thank you so much for your wonderful feedback. We're thrilled to hear that our salesman was helpful, knowledgeable, courteous, and friendly, and that he went above and beyond your expectations. We’re delighted you found everything you needed and look forward to welcoming you back to help with your wet weather canopy and any other needs.
Kind regards,
Ableworld
Very helpful
Very helpful, explained everything thoroughly, treated us as individuals - and very personalised service with no pressure.
Would definitely recommend.
16 september 2026
Svar från Ableworld - Stockton
Hello Mr Ian, thank you for your kind words. We're delighted to hear that you felt well taken care of with a personalised, no-pressure service. Your recommendation means a lot to us.
Kind regards,
Ableworld
Good service well stocked happy with our visit
Good service and attention gave us good advice from sales person who demonstrated the product very happy with our visit and the product
16 september 2026
Svar från Ableworld - Stockton
Hello Mr Douglas, thank you for your kind words. We’re delighted to hear you received good advice and that you’re happy with both our service and the product.
Kind regards,
Ableworld
They were very helpful an answered all…
They were very helpful an answered all our questions…
10 september 2026
Svar från Ableworld - Stockton
Hi Ian, thank you for your 5 star review! We're really pleased to hear that our team were helpful and able to answer all of your questions. If you ever need any further assistance, please don't hesitate to get in touch- we're always here to help.
Kind regards,
Ableworld
I rang Ableworld due to damage on my…
I rang Ableworld due to damage on my mums stair lift that stopped working, they responded brilliantly changing appointments to fit in our repair. The engineer came same morning carrying replacement parts that were damaged in his van and had it running again in 1 hour what a great service very professional ⭐️⭐️⭐️⭐️⭐️
18 augusti 2026
Omdöme utan inbjudan
Svar från Ableworld - Stockton
Hi Steve, thank you for your lovely 5 star review! We're delighted we could respond quickly and get your mum's stairlift up and running again the same morning. It's wonderful to hear that our engineer provided a professional and efficient service. We really appreciate your kind words, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Very helpful nothing too much trouble…
Very helpful nothing too much trouble couldn’t do enough for you .
10 augusti 2026
Svar från Ableworld - Stockton
Hi Alma, thank you for your 5 star review! We're delighted to hear you found our team so helpful and accommodating. We really appreciate your kind words and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
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