Ho fatto una domanda seria sulla mia situazione per un consulto rapido. Specifica e ben dettagliata. Mi è stato risposto di sentire uno specialista. Ho pagato per farmi rispondere da una persona... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used the Abicare day 2 and day 8 kits on two occassions when travelling by British Airways. The kits were received through my door by dpd for my arrival promptly. The online reporting service i... Se mer
Företaget har svarat
The Day 2 lateral flow antigen test was waiting for us when arrived at our destination. The instructions of how to use it were clear. The app didn't recognise the QR code on the cartridge, but did tak... Se mer
Företaget har svarat
The only downs on your service were trying to get through to you on the telephone as at times I had to wait for ages as well as not sending out a PCR test during the Christmas rush, whic... Se mer
3,9
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
You sent the wrong kit!
27 januari 2022
It took awhile to get results compared…
It took awhile to get results compared to other service we used.
27 januari 2022
Quick, easy and efficient.
Very good service - easy to book, easy to do the tests, quick results. The instructions supplied with the test kits do not correspond fully to the way the system works, but are good enough to work things out. I've used Abicare a couple of times for different types of testing, and both times I was very pleased with the service.
27 januari 2022
Fast test came next day two in fact lol
Fast test came next day two in fact lol
Result fast too
Happy all worked
27 januari 2022
The best! Thanks!
27 januari 2022
All sorted
I'm back again. They finally replied on the 14th of January 2022. They promised me my refund for my day 8 test. I was supposed to be receiving a separate email confirming the payment. I'm still waiting. It's the 26th of January 2022 now. I just wrote another email chasing the refund. This is crazy now. I am getting angrier by the day. This is outstanding since June 2021.
Update
All sorted now, thanks.
26 januari 2022
Omdöme utan inbjudan
Svar från Abihealth
Good morning
We have responded to your email
kind regards
Admin
Very prompt with the delivery of the…
Very prompt with the delivery of the test, easy to follow instructions, and I received my certificate very quickly after submitting my result.
26 januari 2022
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Horrendous service, don't expect any response
I have ordered a rapid lateral day 2 test for my travel, but UK has updated the rules to mandatory PCR test. So I have tried to tell them to delay my test instead of having the choice they have offered on the automated email:
1) paying more for upgrading to PCR test, or;
2) cancelling the test with £7 cancellation fees
I thought they were very good in agreeing to change the dates, except I no longer hear from them for a confirming the change of date.
The telephone line is just ringing with no answers. I feel like I can't trust them for receiving the test I've paid for.
======update======
I was getting my hopes up after seeing their first response, to which I immediately actioned the received advise. Still nothing.
26 januari 2022
Omdöme utan inbjudan
Svar från Abihealth
Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you
Regards
It worked fine
26 januari 2022
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Horrible service!
26 januari 2022
Svar från Abihealth
Apologies for any delays we are experiencing high call volumes due to regulation changes. Please contact admin@abicarehealth.co.uk with your UID so we can investigate and resolve for you Regards
Exactly what you would expect
Exactly what you would expect. The service worked exactly as advertised, came on time and with good instructions. There was no point where the validity or quality of the service came into question.
26 januari 2022
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
The test kit and results arrived…
The test kit and results arrived quickly and effciently. The platform to submit results was easy to use. The QR code on the test kit didn't recognise but just took a picture of the strip and submitted.
26 januari 2022
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
needed to use abicare for travelling
needed to use abicare for travelling, had ordered lateral flows. was fast + efficient
24 januari 2022
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Excellent service
24 januari 2022
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Svar från Abihealth
thank you so much for taking the time to leave us a wonderful review. We are thrilled that you had a positive experience with Abicare Health. We aim to improve customer service satisfaction everyday and your review affirms the work we put in to elevate our services. Thank you for your kind words and we look forward to assisting you again.
Thanks
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.