I have purchased 4 pieces; London Skyline, Burg Kalifa, One World Trade Center and the Petronis Towers. All are excellent representations however the Towers are a little faint in the crystal. But, i... Se mer
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Det här tycker kunderna
The service with AB crystal collections has always been awesome. The agent is very professional. The quality of the product is just perfect and the item is always delivered before the mentioned delive... Se mer
You guys are phenomenal at your work - there's no doubt. The quality is outstanding; my only aside is I'd like to have an opportunity to ask for photoshop edits to the photos. In my instance; I didn't... Se mer
Företaget har svarat
I have placed a couple orders with this company before and they always deliver a beautiful, quality product. Recently I ordered a pet memorial gift for a friend and she was surprised with how much th... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A and B Crystal Collection was founded by brothers and childhood friends in 2014. When one of our founders first glimpsed three dimensional engraved crystal on his honeymoon, we were all mesmerized and immediately recognized its potential as a small business. Within months we had joined forces with other local small businesses, moved into a warehouse, and began studying the photo conversion and engraving process. Since those first days in 2014, we have grown our business, honed our craft, and fulfilled over 20,000 orders to individuals and businesses alike. We have had the blessing of playing a role in the countless celebrations, holidays, and cherished memories of our valued customers.
Kontaktuppgifter
4360 CHEMIN DE LA COTE-DE-LIESSE, H4N 2P7, MONT-ROYAL, Kanada
- (514) 667-5776
- support@ab-crystalcollection.com
- abcrystalcollection.com
4,5
Utmärkt
577 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från AB Crystal Collection
Nous sommes ravis d'apprendre que le produit a été livré rapidement et en très bon état. C'est merveilleux que vous soyez extrêmement satisfait de l'apparence de votre sélection. Nous nous efforçons de fournir des produits de haute qualité à tous nos clients.
Great customer care and quality of work!
19 februari 2024
Svar från AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Svar från AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Excellent product and fast delivery
- The item I ordered meets my expectations.
- Superfast delivery.
- The only negative thing: The price was quite high. I would give the product 5 stars if the price were 30-40% lower.
17 februari 2024
Svar från AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations.Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback.We look forward to serving you again!
Fast shipping and product was as…
Fast shipping and product was as described. Recommend
10 februari 2024
Svar från AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Great service, great product!
I was able to visit their Montreal office to see what their products looked like and get an idea of size. They were extremely helpful and I placed my order right there. It arrived in 3 days and looked beautiful. It was a gift from my grandaughters to their mother on her special birthday and she was thrilled.
3 februari 2024
Svar från AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
Impressive detail, memories engraved for a lifetime. Beautiful work
Quick, expedited service for such a personalized product
10 februari 2024
Svar från AB Crystal Collection
Thank you for your review! We're glad to hear that you found our product to be nice and that you received excellent customer service. Providing high-quality products and outstanding customer service are our top priorities. We value your business and look forward to serving you again in the future!
Svar från AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Time and Money
It too long to deliver the item as well they charged me more money. I thought item was only Cad$99.00 but I was charged 129.00
By the way I entered wrong name as ordering client. I am the one order and paid item. the wrong address got populated and I did not notice. I live in canada and here is my name and full address. could someone sort it why am I charged 129.00 Thank you
Samidha (Sami) Sharma
4035 Claypine Rise
Mississauga on
L4W 3W1
416-819-4035
2 februari 2024
Svar från AB Crystal Collection
we apologize if there were any shortcomings in your experience. We value your input and will use it to improve our services. Please send us an email to support@abcrystalcollection.com or Call us at : +1 514 667 5776 and we will be happy to fix the issue
Lovely piece displaying proudly
29 januari 2024
Svar från AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
Easy company to deal with
Easy company to deal with, quick processing and delivery
I love that it is a Canadian company
3 februari 2024
Svar från AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
The gift was good but it came way later…
The gift was good but it came way later then it was supposed to and in order for me to get any update I have to email to get an update. They were nice enough to give me 25% off the order but never give me the 25% off and it was supposed to have a little message on it but it was never written on it l. Don’t think I would buy again
23 januari 2024
Svar från AB Crystal Collection
we apologize if there were any shortcomings in your experience. We value your input and will use it to improve our services. Please send us an email to support@abcrystalcollection.com or Call us at : +1 514 667 5776 and we will be happy to fix the issue
Svar från AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Really good and beautiful
The quality of the crytal and the image are awesome. Even they respond to your email really quick. It is so beautiful to see at night using rotating base. Easy to purchase through online. I brought multicolor led base, they are good but It would be a lot better if they improve the base quality a little more (im not saying its bad, they are very good). Overall, I'm really impressed with there work.
18 januari 2024
Svar från AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
Svar från AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
Fast delivery
22 januari 2024
Svar från AB Crystal Collection
Thank you for your positive feedback! We're delighted to hear that you are satisfied with the purchases we did and that your order was shipped quickly. Providing excellent service and timely delivery are top priorities for us. We appreciate your support and look forward to serving you again in the future!
A beautiful product with meaning
I originally purchased a memorial candle of my grandmother for my dad. He was so moved and touched by this that he insisted he needed another 3 to order for his siblings. They lived across the globe and they arrived packaged beautifully preserved. Very grateful for a quality product with great service.
15 januari 2024
Svar från AB Crystal Collection
Thank you for your kind words and recommendation! We're thrilled that the crystal portraits exceeded your expectations. We appreciate your feedback on the reasonable pricing and the timely turnaround. It's great to hear that the crystals arrived in attractive gift boxes. We would be delighted to assist you with any future purchases. Thank you for choosing AB Crystal Collection!
Memorable gift for a friend
I ordered a large rectangle 3D crystal with the LED base for my good friend who recently lost his dog. The etching of the dog came out exactly like the picture. It was perfect and really hit the mark. It came in a beautiful box as well. Only change I would have made was to go with the XXL size as I feel it would have been even nicer. Highly recommend it.
18 januari 2024
Omdöme utan inbjudan
Svar från AB Crystal Collection
Thank you for taking the time to share your review! We're thrilled to hear that you found the quality of our product to be spectacular. It's our aim to deliver exceptional products that meet and exceed customer expectations. Providing top-notch customer service is a priority for us. We value your trust in us and appreciate your positive feedback. We look forward to serving you again!
Perfect gift
It was easy to upload a picture, put a message and it came fast!!! Not to mention it was soo nice. Great quality. Came in a nice box too.
19 januari 2024
Svar från AB Crystal Collection
Thank you for sharing your satisfaction with your purchase! We're thrilled to hear that the 3D crystal picture turned out great. Your feedback about the lighting effect is valuable, and we're glad to know that it looks best when illuminated with a lamp underneath.
We strive to provide high-quality products that bring joy and enhance the visual experience. We appreciate your support and hope to serve you again in the future!
SUPER SUPER
15 januari 2024
Svar från AB Crystal Collection
We are thrilled to hear that the product was delivered promptly and in great condition. It's wonderful that you're extremely happy with how your selection looks. We strive to deliver high-quality products to all our customers.
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