Had a great customer service experience with ABASK. I had a concern after receiving the product (no damage, just an inconsistency due to the handmade nature) and they were able to address the issue qu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ABASK has an always exciting array of design finds available on line. IT is a delight to zip around the website looking for the treasures discovered from artisans and small businesses dedicated to... Se mer
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I’m so happy to have read about ABASK in Food & Wine magazine! I fell in love with your collection of designers and their offerings. Additionally, your staff’s attention detail when it comes to packag... Se mer
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Top-notch purchase experience with Abask. Ordered a beautiful burgundy-colored leather cigarillo case, which was not available for purchase with other vendors. Item was shipped promptly (via DHL) and... Se mer
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Företagsinformation
- Dekoration- och inredningsbutik
- Antikvitetsaffär
- Hantverksbutik
- Spelbutik
- Presentbutik
- Heminredningsaffär
Om ABASK
Skrivet av företaget
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
Kontaktuppgifter
2 Nicholas Road, W11 4AY, London, Storbritannien
- clientservice@abask.com
- abask.com
4,8
Utmärkt
531 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery was punctual with no…
The delivery was punctual with no additional fees, the packaging was exquisite, and the items inside were stunning!
24 december 2025
Omdöme utan inbjudan
Svar från ABASK
Dear Sheree,
Thank you so much for your wonderful review, it really does mean a lot to us.
We’re especially pleased that you enjoyed our gift boxes, which are designed exclusively for ABASK by Paris-based artist Sarah Martinon, we obsess over all details.
We very much look forward to welcoming you back again soon.
Warmest regards,
The ABASK Team
It came on time
It came on time, no extra tariffs, beautifully wrapped, and gorgeous products!
11 december 2025
Svar från ABASK
Dear Ruth,
Thank you so much for your lovely review, and welcome to ABASK — we’re delighted this was your first order with us. It’s wonderful to hear that everything arrived on time, without any additional tariffs, and that you enjoyed the beautiful wrapping and gorgeous products.
We’re especially pleased you appreciated our gift boxes, which are designed exclusively for ABASK by Paris-based artist Sarah Martinon — presentation is such an important part of the experience for us.
Thank you again for choosing ABASK. We look forward to welcoming you back in the future.
Warmest regards,
The ABASK Team
Clear and straight forward buying…
Clear and straight forward buying experience good communications for tracking shipment (DHL)
3 december 2025
Svar från ABASK
Dear Rick,
Thank you so much for your review, and welcome to ABASK — we’re delighted this was your first order with us. It’s great to hear that you found the buying experience clear and straightforward, and that our communication and DHL tracking updates were helpful.
We also hope the gift recipient truly enjoyed their present. Thank you again for choosing ABASK, and we look forward to welcoming you back in the future.
Warm regards,
The ABASK Team
Svar från ABASK
Dear Ronnie,
Thank you so much for your lovely feedback, and welcome to ABASK — we’re delighted this was your first order with us. We’re so pleased to hear that your Anut Cairo Stencil Hand-Painted Ceramic Serving Bowls arrived quickly, beautifully wrapped, and in perfect condition.
We’re also glad you enjoyed our gift boxes, which are designed exclusively for ABASK by Paris-based artist Sarah Martinon — it’s wonderful to know the presentation made a great first impression.
Thank you again for choosing ABASK. We look forward to welcoming you back in the future.
Warmest regards,
The ABASK Team
Up there with the very best company to…
Up there with the very best company to deal with. Delivery on time and very professional packaging and stylish.
ABASK the best company to work with.
9 december 2025
Svar från ABASK
Dear Paul,
Thank you so much for your wonderful feedback. We’re truly honoured to be considered among the very best, and we’re delighted to hear that your order arrived on time. We’re especially pleased that you appreciated our gift boxes, which are designed exclusively for ABASK by Paris-based artist Sarah Martinon, it’s lovely to know this detail stood out to you.
Your kind words about ABASK mean a great deal to our entire team. Thank you for your support, and we very much look forward to welcoming you back again soon.
Warmest regards,
The ABASK Team
Your product is exquisite and made the most wonderful gift. thank you again!
Your product is exquisite and made those most wonderful gift. Thank you again.
30 november 2025
Svar från ABASK
Dear Cathy,
Thank you so much for your kind words. We’re delighted to hear that your gift was so well received and that you found the Giannini Firenze Hand-Marbled Leather Bound Notebook exquisite, it truly is a beautiful piece of craftsmanship.
Thank you again for choosing ABASK for such a special gift. We hope to welcome you back again very soon.
Warm regards,
The ABASK Team
Carl is customer service is excellent…
1 december 2025
Svar från ABASK
Dear Thom,
Thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with Carl, he takes great pride in providing thoughtful and attentive service, and your feedback will mean a great deal to him.
We also hope you’ve enjoyed using the fabulous champagne flutes, perhaps to toast the New Year in style. Thank you again for choosing ABASK, and we hope to welcome you back again very soon.
Warm regards,
The ABASK Team
Happy camper
Great shopping experience. Wonderful product. Couldn’t believe how fast it got from the UK to USA (west coast). I appreciate it 🙏
4 december 2025
Svar från ABASK
Dear Jon,
Thank you so much for your lovely review — we’re delighted to hear you had such a great shopping experience and that you’re enjoying your purchase. It’s wonderful to know your order reached the West Coast so quickly, and we truly appreciate your kind words.
Thank you again for choosing ABASK — we hope to welcome you back very soon.
Warm regards,
The ABASK Team
If I could give Abask more than 5 stars…
If I could give Abask more than 5 stars I would. I would specifically like to call out one of their personal shoppers Mikhail who went above and beyond to get a Christmas gift sent to the US in time. Not only did he meticulously handle every detail, he tracked it out of hours so that I had peace of mind. Gorgeous products and even better service - thank you!
17 december 2025
Omdöme utan inbjudan
Svar från ABASK
Dear Marina,
Thank you so much for this incredibly kind review. We’re truly honoured by your words and delighted that your experience with ABASK exceeded expectations.
Mikhail will be especially pleased to hear your praise — he takes great pride in delivering thoughtful, personal service, and it means a great deal to know his care and dedication made a difference, particularly with such an important Christmas gift.
We’re also so glad you loved our collection. Thank you for your trust and for taking the time to share your experience — we very much look forward to welcoming you back to ABASK again soon.
Warmest regards,
The ABASK Team
Svar från ABASK
Dear Anna,
Thank you for bringing this to our attention, and please accept our sincere apologies for the missing item from your order. We completely understand how concerning this must have been, particularly given the value of the piece.
As soon as we were notified, I personally reached out to apologise and to look into the matter. While our packing records showed the item had been dispatched, we immediately arranged for a replacement to be sent without delay, as ensuring you receive your full order is our absolute priority.
We’re very sorry for the inconvenience caused and appreciate your patience while this was resolved. If there is anything further we can assist with, please don’t hesitate to contact us directly.
Warm regards,
The ABASK Team
Easy and fast
Easy and fast. Reliable.
The glasses are absolutely gorgeous. A perfect gift for our son who entertains a lot and he really loved these.
1 december 2025
Svar från ABASK
Dear Azmina,
Thank you so much for your review.
We’re delighted to hear that you found your experience easy, fast, and reliable. We also hope the recipient of your gift loved the Lobmeyr glasses — they truly are something special.
Thank you again for choosing ABASK, and we hope to welcome you back very soon.
Warm regards,
The ABASK Team
A great purchasing experience
I discovered Abask by accident and what an amazing surprise. So many stunning products. I bought placemats and a carved lemon squeezer. The items arrived beautifully packaged in their custom designed gift box. An overall wonderful experience.
1 december 2025
Svar från ABASK
Dear Deborah,
Thank you so much for your lovely review.
We’re delighted that discovering ABASK was such a happy surprise and that you enjoyed exploring our collection. It’s wonderful to hear that your placemats and carved lemon squeezer arrived beautifully presented in our custom-designed gift box — we believe those finishing touches are just as important as the pieces themselves.
We’re so pleased you had a wonderful experience, and we truly appreciate you taking the time to share it. We hope to welcome you back to ABASK again very soon.
Warm regards,
The ABASK Team
Not like on the picture
The product that arrived wasn't exactly like on the picture. So, it was a bit disappointing.
1 december 2025
Svar från ABASK
Dear Sheila,
Thank you so much for your lovely review.
We’re delighted to hear that your order arrived quickly and that you’re pleased with your chosen piece. Offering beautifully crafted products and a smooth delivery experience is so important to us, and your feedback truly means a lot.
We hope to welcome you back to ABASK again soon.
Warm regards,
The ABASK Team
My package was damaged during shipping
My package was damaged during shipping. The outer presentation box was crushed and they offered a replacement box. Then they said it was out of stock. I received a bag instead which will not work for me. Now I am stuck with my husband’s main gift that was very expensive, with no way to wrap it so that it can go under the tree without coming apart.
Other than that the item is beautiful even though it got scratched a little bit During shipping. And customer service was very nice and apologetic, but did not solve my issue. I believe they should have offered more than a Abask wrapping bag.
18 november 2025
Svar från ABASK
Dear Tory,
Thank you for taking the time to share your feedback, and I am truly sorry that the experience fell short of what we aim to provide — especially for such a special gift.
Your stag and antler set was shipped in the manufacturer’s presentation box, which is the only box designed specifically for this piece. As this was the last one we had in stock, we unfortunately did not have a second manufacturer’s box available when the original was damaged. We also don’t offer an ABASK gift box large enough for this item, which is why we suggested an ABASK dust bag with tissue and ribbon — a solution we agreed on together.
We also understand how disappointing it was to receive your parcel in the condition it arrived in. After reviewing the images you kindly sent, we can see that customs had opened the parcel for inspection and then re-packed it, which is something entirely outside our control. Sadly, this appears to be the reason the packaging was compromised upon arrival.
We are thankful that you found our team courteous and attentive throughout, and we sincerely appreciate you taking the time to share your thoughts with us. Your feedback is incredibly valuable and helps us continue to improve the support we offer, particularly when external handling affects the condition of a delivery.
Please do not hesitate to reach out to our client service team if there is anything more we can assist with.
Warmest regards,
The ABASK Team
Great website with high end products
Fabulous quality product delivered from the UK in a timely fashion.
21 november 2025
Svar från ABASK
Dear Ellie,
Thank you so much for your great review.
We’re delighted to hear that your order arrived from the UK in a timely manner and that you’re pleased with the quality of your piece. Ensuring exceptional craftsmanship and a smooth delivery experience is always our priority, so your feedback means a lot to us.
We truly appreciate you choosing ABASK and hope to welcome you back again soon.
Warm regards,
The ABASK Team
Exceptional
Excellent communication
Excellent postage with updates provided
Excellent packaging. The boxes are beautiful.
Product as described
I’ve never had a shopping experience online or in-store like this.
Abask is quite exceptional
20 november 2025
Svar från ABASK
Dear Andre,
Thank you so much for your exceptional review.
We’re truly delighted to hear that every part of your experience — from communication and shipping updates to our beautiful packaging and the product itself — met your expectations. It’s wonderful to know you chose the F&M Ballarin Murano Glass Vase, which is such a special piece of craftsmanship.
We’re also thrilled that you loved the boxes — our gift packaging is designed exclusively for ABASK by Paris-based artist Sarah Martinon, so it means a great deal to hear that this detail stood out to you.
Hearing that this has been one of the best shopping experiences you’ve had, online or in-store, is a true honour. Thank you for recognising ABASK as exceptional — we are sincerely grateful for your support and look forward to welcoming you back again soon.
Warmest regards,
The ABASK Team
Birtday For My Beloved
I bought the vase fro my wife's birthday. She loves/loved it beyond words. Part of our glassware from Waterford.
20 november 2025
Svar från ABASK
Dear Ernie,
Thank you so much for sharing this wonderful update.
We’re delighted to hear that the vase was a birthday gift for your wife and that she loved it beyond words — that means so much to us. Knowing it now sits alongside your Waterford glassware makes it even more special, and we’re honoured that one of our pieces is part of such a meaningful collection in your home.
Thank you again for choosing ABASK, and we hope to have the pleasure of assisting you with future gifts and treasures.
Warm regards,
The ABASK Team
EXCELLENT CUSTOMER SERVICE
I ordered a beautiful, handblown Venini vase, which sadly, arrived broken. I emailed customer service and Mikhail S. promptly responded. He was very courteous and professional, and shipped a replacement vase out to me right away, without me needing to file a claim. I'm in California, USA, and received the replacement vase in a week. I couldn't have asked for better customer service in this situation. Abask has beautiful homewares and does right by their customers.
25 november 2025
Omdöme utan inbjudan
Svar från ABASK
Thank you so much for taking the time to share your experience.
While we’re truly sorry that your Venini vase arrived damaged initially, we’re delighted to hear that Mikhail was able to resolve this swiftly and smoothly for you. Providing prompt, courteous, and stress-free support is something we take great pride in — especially when things don’t go to plan.
We’re also so pleased to know your replacement reached you safely in California so quickly, and that you’re enjoying your beautiful piece. Your kind words about our service and collection mean the world to us, and we’re incredibly grateful for your trust in ABASK.
We look forward to welcoming you back again soon.
Warmest regards,
The ABASK Team
Strong Client Support
Client support is a real strength for Abask; the email communication throughout my shopping and purchasing experience was extremely helpful. I love my purchases and the presentation is excellent. I will return to this company for special purchases again.
17 november 2025
Svar från ABASK
Dear Nancy,
Thank you so much for your kind and thoughtful review.
We’re truly delighted to hear that you found our client support helpful throughout your shopping experience — providing attentive, personal service is incredibly important to us.
We’re also so pleased that you loved your purchases and the presentation. Knowing you plan to return for future special pieces means a great deal to our team. We look forward to welcoming you back to ABASK very soon.
Warmest regards,
The ABASK Team
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