AAPC Omdömen 25

TrustScore 3.5 av 5

3,4

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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Spent a ton of money so far. I don't find them very polite as well as you have to be on top of them because you may have the right answers but receive no credit for you. I took the CPC exam quite a fe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

AAPC has truly been everything I didn’t realize I was missing in my life—corny, but absolutely true! As an RN with over 30 years of experience, I began a new chapter five years ago when I ente... Se mer

Betygsatt 5 av 5 stjärnor

I had a great time at Healthcon! AAPC went over and above to ensure networking opportunities were available for all! Plan to attend the next conference.

Betygsatt 1 av 5 stjärnor

AAPC needs to be shut down. They promise new skills, support and a program that will result in a 50k job. I was interested in the Billing program only, yet I was told I needed to complete three prereq... Se mer

Företagsinformation

  1. Skola och utbildning

Informationen kommer från olika externa källor

The nation's largest medical coding training and certification association for medical coders and medical coding jobs.


Kontaktuppgifter

  • S Presidents Dr 2233, 84120, Salt Lake City, USA

  • aapc.com

3,4

Medel

TrustScore 3.5 av 5

25 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

AAPC Conferences are AMAZING!

AAPC offers a wide variety of conferences throughout the year and HealthCon in Dallas was one of the most memorable events I have attended. Held during both May the 4th and Cinco de Mayo, the conference fully embraced the spirit of each celebration with creative Texas-themed activities, a lightsaber duel for Star Wars Day, a mariachi band for Cinco de Mayo, and exceptional food inspired by the occasion.

Beyond the festivities, the conference provided valuable opportunities to reconnect with colleagues, meet fellow members, and build professional relationships that extend far beyond coding. AAPC also creates meaningful opportunities for members to share their expertise by presenting on specialized topics, fostering both professional growth and knowledge sharing within the community. It is always great to hear what is happening in our industry.

Most importantly, being surrounded by so many inspiring professionals, leaders, and peers made the experience truly unforgettable. Thank you to AAPC for organizing another outstanding conference. I am excited to be speaking for the first time at HealthCon Regional in Seattle and am already looking forward to HealthCon 2027 in Washington, DC.

4 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

More Than a Membership, A Professional Community

I've been an AAPC member for many years, and it has played a significant role in my professional growth. The member benefits, including endless (many of them free) educational resources, certification support, and continuing education opportunities, are well worth the investment. The connections I've made through my Local Chapter and National events have opened doors and helped me advance my career beyond what I had ever imagined possible! The whole community is incredibly supportive and welcoming. I really appreciate the willingness of members to share their expertise and support one another.

9 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

AAPC has truly been everything I didn’t know that I was missing in my life

AAPC has truly been everything I didn’t realize I was missing in my life—corny, but absolutely true!

As an RN with over 30 years of experience, I began a new chapter five years ago when I entered the world of CDI. That transition changed everything. Joining AAPC opened the door to a community rooted in education, support, empowerment, and meaningful, lifelong connections.

I currently serve as Chapter President of my local chapter and have witnessed firsthand the positive impact AAPC has on its members. It is an organization that genuinely cares about supporting individual growth and success. I’ve been fortunate to serve on the Chapter Advisory Board, present at HealthCon, and graduate from the Emerging Leaders Program, experiences that have strengthened me both professionally and personally.

Thanks to the incredible support system within AAPC, I’ve grown into a more confident and empowered speaker and leader. I am deeply grateful for the opportunities AAPC has provided over the years and look forward to what the future holds.

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Setting the Standard for Member Engagement and Value

As someone deeply involved in the industry, I’ve been consistently impressed by how authentic and member-focused AAPC is. Serving on the National Advisory Board has been one of the greatest privileges of my career, and the existence of the Board makes it clear they truly care about the member experience and continuous improvement—they actively listen and translate input into meaningful action. The professional community AAPC fosters is unparalleled, creating valuable opportunities to connect, learn, and grow.

Their HEALTHCON conference is one of the most well-executed and economical events I attend - and I attend many. It consistently delivers high-quality content, strong operational excellence, and real value for the investment, making it a must-attend each year. Overall, AAPC sets a high bar for both professional development and member engagement.

2 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Spent a ton of money so far

Spent a ton of money so far. I don't find them very polite as well as you have to be on top of them because you may have the right answers but receive no credit for you. I took the CPC exam quite a few times and they also didn't care that I had multiple questions on the $425 test that were old and none of the answers were even in the current code books. Might be switching to AHIMA instead.

14 maj 2026
Omdöme utan inbjudan
Logotyp för AAPC

Svar från AAPC

Thank you for sharing your experience. We’re sorry to hear about your frustration and that you did not feel fully supported throughout the exam process.

AAPC works hard to ensure our exams are accurate, current, and fairly scored, and we take concerns about exam content and customer experience seriously. We’d love to learn more directly about your experience so we can better understand what happened and identify ways to make things better.

Please email us at public.relations@aapc.com with additional details. We appreciate the opportunity to listen and review your concerns.

Betygsatt 1 av 5 stjärnor

I have studied for the CPC exam for…

I have studied for the CPC exam for years, including training at an accredited private University and a medical coding internship where my managers are extremely satisfied with my work. The grading on the CPC exam is rigged for sure. There is no way that I failed twice.

3 januari 2026
Omdöme utan inbjudan
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Svar från AAPC

Thank you for sharing your experience. We understand how frustrating and discouraging this can feel, especially given the time, training, and real-world experience you have invested in preparing for the CPC exam.

The CPC exam is developed and scored using a standardized, validated process to ensure consistency and fairness for all candidates. That said, exam results do not always reflect day-to-day performance on the job, and many capable coders need more than one attempt to pass.

We encourage you to review your score report carefully, as it highlights specific areas that may need additional focus.

We appreciate you taking the time to provide this feedback and wish you success as you move forward.

Betygsatt 1 av 5 stjärnor

“I’m extremely frustrated

“I’m extremely frustrated. After paying $7,500 to earn my CPB certification, I’ve now learned that I must continue paying annual membership fees and additional costs for CEUs just to keep my certification active. This feels misleading and disappointing.

29 december 2025
Omdöme utan inbjudan
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Svar från AAPC

Thank you for sharing your feedback. We understand how frustrating unexpected costs can feel, and we’re sorry that this has caused disappointment.

Like most professional certifications, the CPB credential requires ongoing membership and continuing education to remain active. These requirements are in place to ensure certificants stay current with changes in regulations, compliance standards, and best practices within the profession. Information about annual membership and CEU requirements is provided as part of the certification process, but we recognize that it can still feel overwhelming after making a significant initial investment.

Our team is always happy to walk through renewal requirements, timelines, and cost-effective options for earning CEUs. We encourage you to contact our customer service team at 800-626-2633. We can help clarify your options and support you moving forward.

AAPC

Betygsatt 1 av 5 stjärnor

Absolutely terrible

Absolutely terrible. Customer service will treat you like shit. If you have to return anything goodluck. Because even if you call they can tell you to send it back to the address on the box. It can then be a 3rd party shipping company and they will not know the building number. So now your out $40+ on excess shipping. While hoping I can get it to the correct place.

Update:
They gave me a paid shipping label to return the books I am very pleased with how they handled it. While this was a stressful experience I do feel they fixed it the best they could.

17 november 2025
Omdöme utan inbjudan
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Svar från AAPC

We’re sorry to hear about your experience. Your feedback is important, and we’d like the chance to look into what happened so we can make it right.

Please reach out to us at public.relations@aapc.com and our team will personally review your situation and help resolve it.

Thank you for bringing this to our attention. We hope to earn back your trust.

Betygsatt 1 av 5 stjärnor

I studied through Legacy Education

I studied through Legacy Education, great program, when it was time to take my exam at my home, I did all of the pre-checks, was ready to start. When I closed the chat box the program kicked me back to the very beginning. I messaged my proctor. When the question about my school came up, I answered it, told the proctor I think I got it. He took over my mouse/computer, he tried over and over again to get it started. Finally he connected me to a technician,who tried foe maybe 30 seconds then told me to contact my instructor, I asked who, my proctor? I waited, it finally said they were waiting for a technician, I waited some more. Finally someone else came on and tried a couple of times, she said my test had been launched but I saw nothing, she eventually told me to reschedule and that I would not lose thus voucher. I tried to reschedule, it said I didn't have any exams in my account, so I couldn't.
When I went back to my room, I was upset, may have said some choice words, well, they were still recording, why? The test was over! I spent 1 1/2 hours waiting.
So they said it was my fault and that I have to pay more money for the voucher I lost.

16 februari 2025
Omdöme utan inbjudan
Logotyp för AAPC

Svar från AAPC

Hi Stephanie,

Our exams team has thoroughly reviewed the recording of your exam session. The exam was successfully launched; however, after closing the chat box with the proctor, you encountered a "content hidden" message. At that point, the on-screen instructions advised clicking within the exam to proceed. Instead, clicking back into the Guardian browser attempted to relaunch the exam, which resulted in being placed in a waiting room.

Once a candidate connects with a proctor, the attempt is considered used and AAPC pays a fee to the exam service for the attempt. However, we recognize technical issues or user actions can sometimes disrupt the process. In these cases, rather than forfeiting the attempt, we offer a $100 reinstatement voucher to allow candidates to reschedule at a reduced cost.

We understand how frustrating technical difficulties can be, and we want every candidate to have the best possible testing experience. If the online exam format feels challenging, you may find that testing at an in-person center provides a more seamless experience. Please let us know if we can provide any further guidance.

Sincerely,

AAPC

Betygsatt 1 av 5 stjärnor

I don't recommend AAPC to anyone who…

I don't recommend AAPC to anyone who desire to come into medical coding, they manipulate the test results with AI in reason you continuing pay them and get more and more courses. I'm a teacher and I can say AAPC management is anti-pedagogical and dishonest with the student.

12 december 2024
Omdöme utan inbjudan
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Svar från AAPC

Hi Maritza,

We're sorry to hear you had a negative experience with AAPC. At AAPC, we strive to provide the best training in the industry and help our students succeed in their certification exams.

Regarding your concern about test results being manipulated with AI, we assure you we are committed to maintaining the integrity of our exams. We have rigorous processes in place to ensure fairness and accuracy in the assessment of our students' knowledge and skills. Our goal is to provide a reliable and credible certification process.

As for the accusation of being anti-pedagogical and dishonest, we want to assure you that we are dedicated to providing effective education programs. We have licensed instructors who are equipped with the necessary resources and support to implement our curriculum successfully. We also offer various events and networking opportunities to enhance the learning experience.

We understand that everyone's experience may differ, and we're sorry if you felt let down. We value your feedback, and we're always looking for ways to improve. If you have any specific concerns or suggestions, please feel free to reach out to our customer support team. We're here to listen and address any issues you may have.

Thank you for sharing your thoughts, and I hope you find success in your medical coding journey.

Betygsatt 1 av 5 stjärnor

This is a very dishonest company

This is a very dishonest company. The salesperson tried... at length... to ruin my confidence so I'd pay $2k+ for courses. So sleazy! I went to AHIMA instead and got my CCS with no courses, nada, and passed on the first try!

5 december 2024
Omdöme utan inbjudan
Logotyp för AAPC

Svar från AAPC

Thank you for reaching out to share your concerns. We truly value feedback from our members as it helps us identify areas for improvement.

To better understand and address your experience, we ask that you provide more details by emailing us at public.relations@aapc.com. Our team is committed to ensuring your concerns are resolved promptly and to your satisfaction.

We look forward to assisting you further.

Betygsatt 1 av 5 stjärnor

Waste of time and money

My frustration with the poor quality of the course has increased with each chapter I completed. The length of time it would take to complete this course was misrepresented. The curriculum and the learning materials are terrible. There is duplication of reading materials which is time-consuming, unclear, ambiguous, and in no way prepares one for the practical application exams. It focuses on the coding numbers, of which there are thousands, without instruction on how to use the indices to get to the correct code numbers. There's little to no instruction on how to determine RVU hierarchy, thereby coming up with the correct order of codes. There are many spelling errors and the illustrations are unhelpful--very unclear images with dotted lines that go nowhere. In addition, the Meazure Learning login is not working. This course seems to have been created by someone with no background in education or curriculum development. I've had to access outside learning materials to complete the chapters I've completed.

I've wasted a lot of time and money on this course.

20 maj 2024
Omdöme utan inbjudan
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Svar från AAPC

Hi Therese - We’re truly sorry to hear about your frustration with the course and appreciate you taking the time to share your feedback. Our goal is to provide every learner with high-quality educational materials and a positive experience.

We’d like to address your concerns and ensure you have the support you need. Please reach out to us at public.relations@aapc.com. We are committed to helping you resolve these issues and finding a way to support your success in the course.

Thank you again for your honest feedback. We value your experience and are here to help.

Betygsatt 1 av 5 stjärnor

DO NOT TEST AT HOME WITH APPC

I took the AAPC training for coding and paid for my exam which I was told could be taken at home. AAPC uses a website you have to download to access a proctor that will run the test. The day of the exam this website did not work and I was unable to connect to a proctor. I explained this and was told that it was my fault and I have to pay again to take the certification. So they robbed me of the attempt I already paid for and asked me to pay again. This is an unethical way to run business.

27 september 2024
Omdöme utan inbjudan
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Svar från AAPC

Hi Jasmine - Thank you for taking the time to share your experience. We understand how frustrating technical issues can be, especially during such an important moment as taking your certification exam.

To clarify, AAPC partners with Meazure Learning for proctoring services, which ensures the integrity of our exams. Unfortunately, this partnership does incur additional expenses, which is why a voucher reinstatement fee is required when rescheduling. This fee helps cover those costs.

However, upon reviewing your records, we see that you have successfully passed your exam. Congratulations on this achievement! We’re sorry if there was any miscommunication or frustration during the process and hope this outcome reflects the dedication and effort you’ve put into your certification journey.

If you have further concerns or need assistance, please don’t hesitate to reach out to us directly. We’re here to help.

Betygsatt 1 av 5 stjärnor

Absolutely horrible business and should…

Absolutely horrible business and should be shut down!!! They offer no assistance if you have questions or concerns. This course is a money pit and I wish I had seen these bad reviews before I wasted over $5000. I think the tests are rigged so you fail and have to spend more money. The membership fee is ridiculous! I’m a nurse and my license renewal is less than $100 every TWO years. This place makes you renew yearly for $200+. That’s a joke!!

24 september 2024
Omdöme utan inbjudan
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Svar från AAPC

Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Our goal is to provide valuable resources and support to all our members and students, and we’d appreciate the chance to assist you further. Please email us at public.relations@aapc.com, and our team will work with you to address your concerns.

Betygsatt 1 av 5 stjärnor

Totally unresponsive to concerns and requests

AAPC is horribly unresponsive. I have reached out for help over the years and am consistently ignored. I have been reaching out for 10 months for a benefit of my membership and still nothing. I even reached out to the CEO. I have paid a lot of money over the years in dues, membership fees, CEUs, etc. Are they trying to save money by not honoring the membership benefits. It appears they could care less about their members. Keep paying that money!!!

15 september 2024
Omdöme utan inbjudan
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Svar från AAPC

We regret hearing about your experience and sincerely apologize for the frustration you've faced.

To address your concerns directly, please reach out to us at public.relations@aapc.com.

Thank you for bringing this to our attention, and we hope to have the opportunity to help you.

Betygsatt 1 av 5 stjärnor

Do not take a medical coding course at AAPC

Do not get a medical coding certification with AAPC. They were nothing but a pain to communicate with. Their admin processes seem to be very disorganized. I got a mailed certificate that I’d finished the course but no certificate that I had passed my exam and was certified in coding. When I emailed to ask for one, the reply implied that I had already gotten one and it seemed snarky. The Practicode module seemed like a great tool for getting more education but it’s horribly flawed and actually useless. The site advertises that the training courses count toward CEUs but did not add the very important detail that it only counts if you were already certified before you take the course. Don’t be fooled by the “sales” they have going on. They have a different one every month. Their costs are always “discounted”. I wouldn’t say the cost was worth it but I was already moving into medical coding. I wasn’t trying to get into the field with zero contacts or experience and I just needed a certification. Go somewhere else to get your training. A local college maybe. You do not want to deal with this organization and the people who work there. I found them unhelpful and rude. Or better yet just buy the code books and study on your own before taking the exam at AHIMA or AAPC.

1 april 2024
Omdöme utan inbjudan
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Svar från AAPC

Hi Lanai - Thank you for sharing your feedback. We are sorry to hear about your negative experience with our processes and services. Your concerns regarding communication, certifications, Practicode, and course details are important to us.

To address these issues and provide assistance, we encourage you to contact us at public.relations@aapc.com.

We value your input and will use it to continue improving the experience for all our members. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Betygsatt 1 av 5 stjärnor

AAPC is a sleezy money-grabbing organization

I took an Examity exam two days after registering for the exam. There was an indication that an external webcam would be required for the exam in the email instructions but this information was not provided when choosing to sign up for the at-home option (instead of taking at a testing center). In essence, AAPC would require me to buy an external webcam to take a test at home. Not everyone owns an external webcam. They refuse to provide any refund. This is theft. They took $399 from me for an exam that they wouldn't allow me to take because I didn't have enough time to buy an external webcam, which also would have cost extra money. AAPC is a sleezy organization and I refuse to buy any more products from them.

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They ARE NOT giving you a discount! They just charge more for shipping your books separately

I do medical coding and billing without being certified. Just figured I might as well get certified right. Well when i started the process, added the CPC course to my cart and was checking out I saw that you have to pay EXTRA for your books to get here on time or else you won't get them all at once! They will come separately and in different MONTHS! Unless you would like to pay extra for shipping for them to get here in the next couple of days! I am not talking about a fee of $10-$20, no they are charging up to $116 extra for fast delivery and that's just for ONE book that is not including the other two which by the way you will also need to pay a high fee for delivery! They say they are giving you a discount but they will charge you an extreme fee for just shipping your books on time or else you won't even have them when you start your course which you will end up paying up to $3,000. They are not giving you a discount in the end they are just playing the game of scamming you and making you believe you are getting a discount. Seems like they are learning from health care insurance in the scamming people part indeed. By the way my coworkers who are certified through AAPC say that they ALWAYS have promotions and discounts! If that is the case then it could be that's the reason they charge so much for delivery. They have to make up for the "discount".

2 augusti 2024
Omdöme utan inbjudan

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