Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Purchase from Canada. Everything went perfect. Received item very quickly considering coming from China. But at none of A1smartstore.com's fault, the item doesn't work which is a Xiaomi brand issu... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Die im Internet abgegebenen Bewertungen über a1smartstore hätten mich von einer Bestellung abhalten müssen. Ich Döskopp habe trotzdem wider besseres Wissen dort etwas bestellt und es im Nachhinein ber... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I recently purchased a camera drone from A1 smart shop and on opening the package was disappointed to find the lcd screen had been smashed in transit. After 2 or 3 emails back and forth they agreed... Se mer

Företagsinformation

  1. Mobiltillbehörsbutik

Skrivet av företaget

A1Smartstore is a worldwide company providing wholesale electronics, appliances, apparel, accessories, smart phones, laptops, smart watches, headphones and more.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Go elsewhere if you want your goods.

Ordered and paid for a drone on 6-2-21...according to the website it was UK stock and would be delivered in 5-8 working days. On the 3-3-21 after having sent numerous messages asking for the promised tracking info and receiving no replies I went through the resolution centre with PayPal requesting a refund. 3 days before the cut off time to reply to them A1 actually gave me tracking info which showed that the item had been dispatched on the 10-3-21, 23 working days after I'd paid for it. Way too late for the birthday present I'd bought it for. Doesn't seem the right way to do business when you have to get a third party involved to give a business a kick up the ass to stop their attempt at theft. Long story short, don't bother with A1Smartshop.

13 mars 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

False promises

I was quoted 5-12 days for an android box to Ireland, stating package was in it's EU warehouse, they shipped the item from China and waited over a month for it.
Pay the extra money and purchase from a reliable source.

10 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do NOT order from these poeple

Ordered a Smart watch. 48 hr delivery took 12 days. According to Post Office 2 days by them, 10 days by A1 smart shop. When it arrived it was A Chinese product for their home market. Everything in Chinese incl instructions. No help whatsoever from owner. In fact they were quite rude and agressive. Still waiting to send it back, Do you know where they are based?
Spent 7 hours last night trying to sort out. Still some issues remaining as no instrutions available. I have sent it off to trading standards to make sure vat/import duties and warranties are in place. Still no help from A1, just rude comments in pigeon English.
Just had some more interesting emails from Chun Hui Pu. He tells me he doesn't care about Trustpilot and has many complaints from round the world that they just ignore. Isn't it about time this crook was closed down? Spread the word before somebody else gets caught out with inferior products

21 januari 2021
Omdöme utan inbjudan
Logotyp för a1smartstore.com

Svar från a1smartstore.com

THIS VIDEO IS SHOWING IT CLEARLY HOW TO CHANGE THE LANGUAGE:
https://www.youtube.com/watch?v=wXweKr5Zt_c

Betygsatt 5 av 5 stjärnor

Excellent

Excellent! Personalized assistance, best price and fast delivery each time I purchase.

8 januari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

very bad service a1smartshop its not…

very bad service a1smartshop its not correct i waiting two weeks for my item still waiting i send massages but very hard response from this shop maybe sleeping or dreaming this People its not correct don't buy nothing people from this shop only take money

5 januari 2021
Omdöme utan inbjudan
Logotyp för a1smartstore.com

Svar från a1smartstore.com

hi, I already posted out the item and it is on the way to you,
please trust me and please keep patient in waiting,
I understand you may not trust my website
but you must need to trust the Paypal buyer protection policy:
Purchase Protection covers all eligible purchases where PayPal is used,
as well as payments made through our website. To take advantage of Purchase Protection,
we require, among other things, that PayPal accounts be kept in good standing
and ask that a dispute be filed within 180 days of your purchase
or payment.: https://a1smartstore.com/pages/paypal-buyer-protection-policy-180-days-chargeback

Betygsatt 1 av 5 stjärnor

broken items

I bought some headphones, they came to me not original and broken

22 december 2020
Omdöme utan inbjudan
Logotyp för a1smartstore.com

Svar från a1smartstore.com

ALL OUR ITEMS ARE ALSO 100% GENUINE AND BRAND NEW ...

This guy used the earphone nearly 1 year and the Paypal policy is just only provide 180 days return policy......, Why the trustpilot.com allow the fault buyer leave the fake reviews always...? ????

Betygsatt 1 av 5 stjärnor

Trouble with giving things back

Trouble with giving Things back. Seller is responding barely via e-mail. Wanted to send me an address to give my Good back, didn't happen until now. Wouldn't order Goods another time because of His unreliability.

Update: For sure I want to send the item Back and allready did. The sellers is lying, his behaviour is untrustworthy and embarassing.

21 december 2020
Omdöme utan inbjudan
Logotyp för a1smartstore.com

Svar från a1smartstore.com

ALL THE RETURN POLICY IS ALREADY SHOWING CLEARLY IN MY WEBSITE, This woman request to fully refund without return the item just only want to fully refund but refused to return the item but this is not Paypal policy... ......, Why the trustpilot.com allow the fault buyer leave the fake reviews always...? ????

Betygsatt 5 av 5 stjärnor

Very good product and response time

Very good product and response time, great seller I did some wrong setting and he was up with me for two hours to help me set my box up, very much appreciated cause of time difference to Australia. Highly recommended

12 december 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer