93playstreet.com Omdömen 

This company is very petty. I spoke to someone before ordering and asked if I did not like the fit could I return it. They said that it could be returned for store credit as long as it wasn’t from their sale section. Great. I order and it doesn’t fit right. When I try to exchange for a different size it says it’s non returnable. I email the company. They say sorry you can’t return limited edition items. No where in the title or description for the item that I ordered said it was limited edition. Not sure how they want customers to know which suits are part of their “core stock” and which ones are limited edition if they don’t state it anywhere. I sent the company a picture of the conversation where they said it can be returned before I placed my order. Frustrated with the company I filed a complaint with the BBB. After arguing via email that this should be honored as I was given incorrect information they said they would make a one time exception. Later I get another email saying they were notified of my BBB complaint and would no longer honor the exchange. Stay far away from this company!!! I’m stuck with a $140 bikini that doesn’t fit and I can’t return or exchange for a different size because this company is run by petty girls. Not professional at all. Will never order from here again.

I would love to say I love this bathing suit. But I can’t. The first time I ordered with them, the shipment couldn’t be delivered because apparently i put in my address incorrectly. Okay that’s fine. It took them a week to respond to my return request but finally gave me an in store credit. Fine. I ordered again, it shipped finally. The bottoms were too big and the top was too small, but if I had gotten a bigger top, the waistband around my ribcage would be too big. So I returned the bathing suit and got another refund. I went to order just the bottoms in a smaller size. Well I never received my package, I put in the address correctly and the order said it couldn’t be delivered still after the order said it had been delivered. I requested to get another refund so I could try to reorder the bottoms again and it’s been a week and a half and still no response. I’ve been trying to order a suit since April 9th and it’s May 17th now. I’m out 140ish dollars and I still don’t have a bathing suit from them. I also think there should be an option to refund the money, NOT just store credit. I’ve never had any issues with shipping with other companies or USPS, so I’m not sure what’s going on with this company. It is what it is but I’m pretty bummed and disappointed.

Suits are well made and with cute stylea but poor customer service. Followed their sizing recommendation for my exact measurements, and then wouldn't allow return or even partial credit when suit didn't fit.

Super disappointed with my experience with this company. Was ignored when I emailed about a problem. Unfortunately I believe sheer word of mouth will be this company’s down fall. That and not having good businesses practices. I’ve spent over $210 with this company to be completely dissatisfied and ignored when I voiced my complaints. Here’s your warning to not waste your money.

If I could give 0 stars I would! This company is clearly a scam. They will do anything to take your money and leave you with honestly a crappy swimsuit for $100 that doesn’t fit (even though I went off their size guide)!! If you are even able to exchange your suit, it’s likely they will make up some reason as to why they won’t refund you (stain, or thread broken upon return) STAY AWAY FROM THIS TERRIBLE COMPANY.

The swimwear material is great, I love this company and their great customer service this is the best swimwear I owe I will come back for more and recommended this company for my family thanks

The sizing is completely inaccurate. I’m a 34C and ordered a medium top and it feels like I need to size up twice. The return policy was 2 weeks from delivery and so they wont even let me exchange for a larger size. It’s never been worn, still in original packaging. Even if they had let me, I’d have to pay for shipping, wait for them to mail a gift card, and then buy something from their site. Total shame. I wanted to support small woman owned businesses.

Fast shipping, high-quality bathing suit. Love the colours! And the fit is so flattering!

Horrible experience returning an ill-fitting suit! The swim bottoms gave me the worst camel toe I have ever experienced wearing a swimsuit. It’s a thick fabric so it thoroughly surprised me! The “chicken nuggies” were “camel nuggies”. I always try on my swim suits wearing full coverage underwear and it still it gave me a camel toe! I can’t imagine wearing it out in public. They then rejected my return for a “stain” that looked like pilling fabric in the photo they sent me. They at least are sending it back for me to then donate to Goodwill. What a waste of $70 for swim suit bottoms. I was going to use my store credit to buy another swim top, but guess I’m out $70.

I wanted to love this company and support their body inclusion. But they need to work on their return policy as this has been a clear issue others have experienced. “Easy Returns” on their website is definitely false advertising. I have never had issues returning a swimsuit to any other company.

I ordered a size large in the Chloe for a 135, 5’ 2” body for reference. I would not recommend this company to anyone.

Edit: Received return in the mail and there is legitimately no “stain”. I would attach photos if I could! DO NOT BUY FROM THIS COMPANY.

I honestly love the swimsuit. The material and colour is amazing. However the top does not fit. It runs pretty small. I followed the size guidelines. It was very expensive which would be fine if it fit. To return, I’d have to pay and I already paid $40 in duty. Just disappointed because it was so much money and I really just wish it fit true to size.

Terrible. There are no returns on products that do not run true to size. I am a medium in literally everything and these bikini's were too small. Ironic to me to not offer returns/exchanges, especially when they weren't true to size AND the goal of this brand is to be inclusive. Doesn't feel very inclusive to me. Over $100 down the drain. Thanks for nothing. I didn't have money like that to throw away.

I followed the sizing chart on the website and my bikini set didn’t fit me! Now when I want to return it I can only get store credit! How else are customers supposed try on the products without making a purchase?!?!

I purchased for my daughters and the love them!

Really beautiful colors and design. I expected more "hold" in trying it on but overall it was what I was looking for

the inclusiveness and the colour. you are an example of what big businesses should look like.

Great customer service. I bought the wrong size top. return process was easy and the right size was shipped same day. Swim suit is super comfy and form defining. I Love It! Can't wait for the new top to come in!

Website was easy to use and navigate. Order shipped and arrived quickly. Items were exactly as I ordered them. The quality is good and I like how it fits.

The policy for returns was within 14 days of purchase. But because I bought this as a Christmas gift, it was beyond the return policy parameters. I contacted customer service and explained my situation and they gladly let me return the item that did not fit and we repurchased the correct size.

The bathing suits are amazing! I really like the colour and shape, but the tops are made a litlle small if you have big breast.