4TH ARQ Omdömen 

Great product speedy delivery service

I ordered the pink bubblegum fleece at 6pm on a Thursday when it was released as it was previously sold out. I received the package Saturday morning, not even 48 hours after I placed the order. Great and quick service, will definitely be ordering again.

Love 4th arc have 12 of them now , love my new purchases , always quick delivery which is brilliant 10/10 always

Got the purple Alex fleese. Beautiful colour and as always lovely and cozy. Love their products

Lovely products, very fast delivery.

I’m very pleased with my purchase, as always. As the saying goes what more could a girl want. Delivery was very fast as well.

The returns process is horrendous. There is no information on the website re custom charges and I am now in a position where I have two fleeces to return that cost £102 and the postage and customs charges to return come to almost £50. It’s an absolute joke and the customer services have avoided the questions re this on every email I have sent them

ordered the reed full zip fleece in june &returned in june was tracked by on post to have arrived back to them on 19th june &still no refund after sending numerous emails, i cant believe this is allowed this day &age would not order from them again &have many times!!!

Quality is awful and fleeces become unwearable after only a few wears. They are also hand-wash only which is crazy. A premium lifestyle brand they definitely aren't!

I had ordered a fleece for my sisters birthday which was unable to be delivered as parcelforce couldnt find my flat aparantly! I have emailed this company several times now and only had one form of communication back to say to have it redelivered by royal mail. I have attempted this twice and royal mail are not responding! It is very frustrating that this company choose to ignore your emails when asking for a full refund. I will not be ordering from them again!

Have purchased from this company several times but this will be my last. I placed an order on 16th September and despite paying delivery charges this order hasn’t moved. I’ve emailed the company but no one has replied. This item was for a birthday present which will not be received in time now. Do not believe the advertised delivery times this company states.

Be aware that you might not be successful if you wish to return an item. I am having a lot of trouble returning an item to get a refund even though I have returned it within the time allowed.

Poor quality, sizes not accurate. Return process terrible. I should have read the reviews and interestingly the comments from 4th ARQ, who repeatedly say thank you for comments about poor returns and they will look into them! Clearly not! No return labels supplied and post office charging £15 to return. Don’t order!

Extortionate return fee (£15) which if their sizing was accurate, it wouldnt be so bad but the sizing is all over the place, fleeces not long lasting (go very thin after 2/3 washes). Recently I (stupidly) placed an order for 2 items, after 2 weeks neither item was dispatched & after me emailing several times to enquire about my order I was told its just gone out of stock. If I hadnt of persisted with emails, they would’ve just been happy to take my money & provide no items. I accept things go wrong/out of stock but this company is repeatedly doing this & getting away with it & there are no consequences or learning for them! DO NOT ORDER!!!!

4th Arq are continually creating new styles / colours which are not popular - and are not at all interesting ! Their popularity is based on their basics like Lennox / Phoenix .. and they don’t replace the popular colours - but push colours that are left in stock. Not great prospects going forward.

The 4th Arq fleece looks alot better quality on the website & promoting they do. The quality is not great, cheap quality actually. Price point should be same as primark. Also the fleece is handwash only!!

Tried to return one fleece and had to pay my own postage for return which was £14.40 from Northern Ireland. I think this is ridiculous having to do this. There must be a better way. The fleece was only £35 to begin with!

Their new ‘cloud’ fabric that there are trying to convince us is so soft and buttery etc etc is just a really cheap micro fleece that is so artificial and inflexible it doesn’t sit the same and feels very tight and uncomfortable. I always weave XS in Lennox older style. Got the cloud fabric and don’t know if even a S would feel comfortable.
Pushed out too much and quality has tanked. No point branching into stocking in NEXT etc only to sell cheap versions and not the products that carried you to the top. Have bought about 12 half zips over the years and wanted the Sourdrop colour so bought the fleece for the colour rather than the fabric but I’m returning to and won’t purchase again if this is the fabric they are going to keep using