4TH ARQ Omdömen 

5 100
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Terrible experience returning an item to this company from the UK. EU custom charges along with delivery cost back to Ireland cost me £28, nearly the cost of the £35 jumper I ordered! Unfortunately... Se mer

Betygsatt 5 av 5 stjärnor

I ordered the pink bubblegum fleece at 6pm on a Thursday when it was released as it was previously sold out. I received the package Saturday morning, not even 48 hours after I placed the order. Great... Se mer

Betygsatt 5 av 5 stjärnor

Love the quality, colours n designs also so comfy delighted wit each purchase n delivery is quick.... There my reasons why I keep returning 😊

Betygsatt 5 av 5 stjärnor

Fast delivery, excellent fleece washes well, wears well looks good after 1 year i have 6 off these have reordered new colours this year.

Företagsinformation

Skrivet av företaget

4TH ARQ is a premium lifestyle brand, that celebrates every body. Our mission is to create an everyday uniform that makes you feel your best, and look great. We firmly believe the paradigm has shifted and fashion as an expression of personality, and the way in which we consume it, has changed.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 25 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(5 100)

145 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Quality very poor after a few washes …

Very surprised at the reviews saying good quality …. Perhaps they are reviewing prematurely before washing the item a couple of times? My fleece has gone very bally and just looks old and warn out after a handful of washes. I would say it’s bad quality!

12 februari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast delivery and so warm!!

Ordered my baby blue half zip on Wednesday 5th February and it arrived today Friday February 7th. 2days delivery!! Brilliant service. The quality of these fleeces are unbelievable, so so cosy and warm and really nice fit aswell. For the record if anyone if wondering about sizes, i wear a size 16 and the Size Large is perfect for me. I still have lots of room in it. Definitley reccommend buying the half zip fleeces!

7 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor quality

I’m so surprised the amount of people wearing these fleeces. They are absolutely crap quality for the price, they look grubby very quickly. The Dunnes fleeces are similar and for €15, wash a lot better!!

2 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Stock is actually dreadful for this…

Stock is actually dreadful for this brand. Products are always out of stock. Really need to speed up the restocking process! Seems to be an ongoing issue with them.

14 januari 2025
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Grace, we value your feedback and are actively working to improve our inventory management and restocking processes to ensure a more consistent availability of our products. Your feedback is crucial in helping us provide a better shopping experience for all our customers. Team 4TH ARQ 🖤

Betygsatt 1 av 5 stjärnor

Leggings

I recently purchased the 4th arq leggings, first impression was the quality was insane and loved the thickness and colour but they do not stop falling down. I can literally only take a step or two without having to stop and pull them up. I have worn them twice around the house and they are so bad that I cannot even stay in them. For the price I would expect alot better. Would definitely not repurchase and would not recommend to anyone. There are a lot better brands for a fraction of the cost that hold up way better.

7 januari 2025
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi, We value your feedback and will use it to improve our designs and manufacturing processes. We're sorry that the leggings didn't live up to your expectations, We appreciate you bringing this to our attention Team 4TH ARQ 🖤

Betygsatt 1 av 5 stjärnor

Terrible customer service

Sent back item confirmed via tracking it was received no refund given. No response to email no response to messenger only automated. No way to contact them and they won’t respond to emails

18 november 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Jackie, we understand your frustration with not receiving a refund after your return was confirmed. We sincerely apologize for the lack of communication and the difficulty you've experienced in contacting us. If you can resend your email to help@4tharq.com we will have this looked into for you. your review is greatly appreciated Team 4TH ARQ🖤

Betygsatt 1 av 5 stjärnor

Customer service is so bad

Customer service is so bad! Ordered a gift for my sister in law 9th of December. They emailed me the following week saying they were still working on my order. Once I hadn’t recieved it I emailed them several times and waited for over three weeks for a response. They then proceeded to tell me my email wasn’t connected to any order they had. When I sent my information across. A few days later they told me they couldn’t fulfill my order and refunded me. The jumper is still showing in stock online. I will never order again from this company so disappointed.

9 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Leanne, thank you so much for your feed back, we understand your frustration with the delay and the eventual cancellation of your order. We value your feedback and are using it to improve our processes Team 4TH ARQ🖤

Betygsatt 1 av 5 stjärnor

Extremely poor service

Extremely poor service!
I have ordered many pieces from this clothing brand over the years but in November I ordered a jacket which was too big for me. So I used there returns portal through a post to send it back. Even though my tracking number tells me it was returned back to there warehouse on the 20th of November. I’m still waiting for my refund. Three emails later to there Customer care & no response. Very poor service will definitely not buy another piece of clothing from this brand!! Very disappointing

18 november 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Jessica, we understand your frustration with not receiving a refund after your return was confirmed. We sincerely apologize for the lack of communication and the difficulty you've experienced in contacting us. If you can resend your email to help@4tharq.com we will have this looked into for you. your review is greatly appreciated Team 4TH ARQ 🖤

Betygsatt 1 av 5 stjärnor

Normally love 4th arq leggings but the…

Normally love 4th arq leggings but the new line material is really thick which i wouldnt have a problem with but they keep falling down as i walk very annoying safe to say i wont order the leggings again, same size as my usual so not the case there too big

5 januari 2025
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Kim, we appreciate you taking the time to share your feedback. We value your loyalty and are sorry to hear this experience hasn't met your usual standards. We'll take your comments into consideration as we continue to develop and improve our products🖤

Betygsatt 1 av 5 stjärnor

Terrible Delivery

Do not order with this company. Their delivery is just shockingly bad. Waiting weeks to receive item. Should be fairly simple it’s just pick and pack for goodness sake. No tracking nothing. Thought this was a reputable business operates more like a start up been run by amateurs.

1 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Kellie, We understand your frustration with the delivery of your recent order. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve our operations. We value your feedback and are committed to making necessary changes to prevent similar situations from happening again. Thank you for your understanding Team 4TH ARQ🖤

Betygsatt 1 av 5 stjärnor

Xmas order

Sent an order on the 5th Dec, received some of it and still waiting on the rest. Have emailed 4 times and still nothing, no response from them. Christmas presents I'm absolutely fuming, bad bad service

23 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Susan, we value your business and are truly sorry that your Christmas presents were delayed. We're working hard to ensure all our customers receive their orders in a timely manner and are addressing the communication issues raised. We appreciate you bringing this to our attention.
Team 4TH ARQ🖤

Betygsatt 2 av 5 stjärnor

Poor customer service - let down for Christmas

Ordered on 28th November (plenty of time for Christmas ) Spent €120. Only half of the order arrived on 13th Dec. Emailed several times, no answer to emails and eventually on 21st Dec -sorry your order can not be fulfilled. Here’s a refund !!! No use to me when I’ve no Christmas present for a family member. Very frustrated and disappointed by this service. Lovely product, clearly in demand but not enough staff or stock behind the scenes to provide a decent service.

28 november 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Ciara, thank you so much for your feed back. We sincerely apologize for the inconvenience and disappointment this has caused. We are reviewing our communication processes to prevent similar situations in the future. We appreciate you bringing this to our attention. We value your business and hope to regain your trust in the future🖤
Team 4TH ARQ

Betygsatt 1 av 5 stjärnor

Order not received

Ordered on December 2nd. Sent multiple emails and no response as to where my order is.

Looking at their social media pages. I am not the only one with this issue.

Avoid this company.

2 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Alice, we sincerely apologize for the delayed response to your emails and the inconvenience this has caused. We are actively working to improve our response times and order tracking systems to prevent similar situations in the future. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve.
Team 4TH ARQ🖤

Betygsatt 1 av 5 stjärnor

AVOID!!!!!!!!

So disappointed order on December 9th item not even sent and no communication whatsoever!!!!! Emailed several times and messsged on social media but no reply !!!! Will not order again from this company !!!!

17 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Suzie, thank you so much for your feed back. We sincerely apologize for the inconvenience and the negative experience this has caused. We appreciate you bringing this to our attention as we always strive to improve our products and services
Team 4TH ARQ🖤

Betygsatt 1 av 5 stjärnor

worst company I've dealt with for…

worst company I've dealt with for returns. a compete hassle even to get the returns address. then nothing back. typical sly company. will never oder again.

17 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Gary, thank you so much for your feed back. We appreciate you bringing this to our attention, as it helps us identify areas where we can make significant improvements. We hope you will consider giving us another opportunity to demonstrate our commitment to customer satisfaction in the future.
Team 4TH ARQ 🖤

Betygsatt 5 av 5 stjärnor

It’s a good buy

Package arrived it fits so well and lovely colour I ordered it in the full length in the colour ecru and matching socks both very comfy great for winter. Highly recommend. It does take a long time though for delivery.

16 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi, we're thrilled you're happy with your recent order. We appreciate you taking the time to share your positive experience and highly recommend our products. We're always striving to improve our delivery times and appreciate your feedback on that aspect.

Team 4TH ARQ🖤

Betygsatt 1 av 5 stjärnor

I placed my order on Saturday 30th Nov

I placed my order on Saturday 30th Nov. I noted a few days later it had not been shipped. Approx 1 week later it was shipped and it said allow 7 working days, still no sign of it and no way to track it. Dreadful customer service and no communication on reason for this being late and not sure how they get my money back,

15 december 2024
Omdöme utan inbjudan
Logotyp för 4TH ARQ

Svar från 4TH ARQ

Hi Brenda, thank you so much for your feed back.
We sincerely apologize for the inconvenience this has caused. We value your business and are sorry that we haven't met your expectations in this instance. We appreciate you bringing this to our attention.
Team 4TH ARQ🖤

Detta är Trustpilot

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