3DModels.org Omdömen 

277
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The model search function and file formats are easy to navigate and select. The payment system and associated download time were a breeze. Having reliable CAD that I don’t have to create saved a bunch... Se mer

Betygsatt 5 av 5 stjärnor

My encounter with customer service was amazing! I had a custom request to modify an inherently complex 3D model and within a couple days, someone from the 3DModels Team, Dmytro responded with an upda... Se mer

Betygsatt 5 av 5 stjärnor

3DModels had a straight forward and easy to use website to purchase detailed 3D models. I bought a sofa model that would have taken at least half a workday, but was able to get the model, texture it,... Se mer

Betygsatt 5 av 5 stjärnor

First time buying blueprints, and I made the best choice buying from 3DModels.org, all the sides match up perfectly with no incorrection or ill fitting lines. Easily the best and highest quality blue... Se mer

Företagsinformation

Skrivet av företaget

3DModels is a team of 3D artists who create 3D models of vehicles, creatures, and objects for film, advertising, and game development companies. They have the largest selection of 3D vehicles on the web.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

277 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(277)

40 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

I recently ordered from Hum3d for the…

I recently ordered from Hum3d for the first time. I made a mess of my order and accidentally ordered twice - in addition my emails were down and I did not realise, so I did not receive any correspondence. Following this I came onto here and read some of the bad reviews about poor customer service, no refunds etc.

I thought I needed to report back that support promptly refunded one of my orders and re-delivered the email containing my download links.

Would not hesitate to use again.

27 mars 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

WORST customer service ever seen.

WORST customer service ever seen.

We have purchased a quite expensive model from them and paid extra for the having it reduced to low poly (60k) and UV-Mapped: they said it would have taken 2-4 business days, but it's more than 2 weeks (10 business days) and the files has not been delivered yet.

Not only this, but when we asked what was going on, there was no apologies, no shame and not even the acknowledgment that it was an issue, just told us the files will be ready soon (and still didn't receive it).

WORST customer service ever experienced...

25 mars 2022
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Betygsatt 1 av 5 stjärnor

Avoid like the plague

Avoid like the plague. Rip off merchants. Hum 3D are currently selling a model that is my IP without my permission. Over 6 weeks of emailing them about this, they haven't replied in any way. They appear to be a scam, and don't give a damn about artists.

23 februari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

NURBS based CAD conversion is bullsh...!

We ordered an .igs CAD model of a car.
This model is complete useless!!
There are a lot of faces which are spanned over several parts.
“Flat” faces like window or mirror are separated into small pieces.
A lot of faces are bended > 60 deg but do not have edges.
Most features edges are lost due to their "virtual topology".
This conversion was done by a (stupid) software and not by a human!
Although Hum3D offers a money back guarantee, they are not willing to refund.
Hum3d, never ever again!!

21 februari 2022
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

Betygsatt 1 av 5 stjärnor

Want a Refund!

I was going through google to find a sony camera and i found one on they’re website and before i could read the rest of the items name i bought it and tried to exit the website but it still purchased anyway and didn’t let me cancel it so now im lost if im getting a refund

17 februari 2022
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Betygsatt 5 av 5 stjärnor

Needed an .stl File

I wanted an .stl file of one of their models, so that I could get it 3D printed. Not having paid to have this kind of file created before, I thought it was a tad pricey, BUT they were super helpful, making several additional adjustments and changes with no incremental increase. Very pleased overall. Very good value

9 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect experience

Perfect experience. Found beautiful architectural model I was looking for for a while, only available at Hum3D, with the aim to print it in 3D. Great support, different iterations for full optimisation without a problem and rapid turnover. The resulting printfile is beautiful and full of details.

1 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Notch!

The models I received were extremely high quality and the CAD conversion exceeded my expectations. Great customer service as well. Thanks!!

25 januari 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

People do not sell real stuff

People do not sell real stuff, only files. And do not refund your money.

22 januari 2022
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

Hello, as a shop we do our best to inform visitors that it's a 3D model (virtual product) and not a real physical product to prevent accidental purchases.

On each page you can see the mention of "3D Model" and "Download" in the title and description of the product. Each product has a list of available file formats and technical images in the gallery describing it as a file for software.

In addition, on the checkout page you have to check a box where you agree that you "understand that you are purchasing a virtual product", also on this page we additionally write that it's not a physical product.

Betygsatt 5 av 5 stjärnor

Great modeling work

Great modeling work. I got custom options for an existing model, and additional export requests were handled easily. There was good discussion about rider options on the motorcycle base model, and the part separation requested was done accurately and quickly.

20 januari 2022
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

George

Wartezeit deutlich länger als angegeben und Qualität mangelhaft.

24 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Fraudulent site. Should be shut down.

From our point of view this is a fraudulent site. It shows off a huge inventory of 3D models but these seem to be fake. We purchased a 3D model of the Hololens 2 for ~$45. Never received any mail, any model, any link. We received no replies to any of our mails. There is no number to be called of course. We ended up having to claim back the money from the credit card company.

17 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Five days ago I purchased the jpeg and…

Five days ago I purchased the jpeg and blueprint images from Hum2D. I spent $50 for the service and never got a link for the items. The $50 has been posted to my account, and I have not yet received any kind of link or response to 4 emails I have sent you. I keep sending an email to your support and info email and have not received one response. I have purchased many items from Hum3D. WHY CAN'T YOU GUYS RESPOND TO THE EMAILS I HAVE SENT? But you have no problem charging me!!

4 december 2021
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

Hello Roger,

We are very sorry to hear that this has happened to you.

Could you please send us your email address via any social networks so our team could assist you? Seems like we have a problem with receiving letters from you. Or maybe our letters didn't get in your inbox due to technical problems.

Betygsatt 1 av 5 stjärnor

Advertised a google speaker for $40

Advertised a google speaker for $40, not marked as a 3D downloadable image but an actual speaker. It was listed under google max speakers on google shopping. I've never downloaded their software and emailed them multiple times and they are unwilling to issue a refund. Horrible company and terrible communication. I would not do business with them again. I plan to spread this review on social media.

2 december 2021
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

Hello Rashid,

We are very sorry to hear you were disappointed with our services.

Please be advised that our refund policy is designed to protect both the seller and the buyer, thus it needs to be fair for both sides. We sell intelligence goods and always issue a refund if anything wrong with the model (technical issues, missing or corrupted files, incorrect or confusing description, etc.).

Order was sent immediately and you got full access to the all files. In your case, a refund was not possible because the model works as expected/promised, the description and title did emphasize that this model is made for 3D modeling software.

In all our advertising we point that we sell 3D models for 3D artists and don't use the word "real".

Betygsatt 1 av 5 stjärnor

SCAM + Trolling =Hum3D

SCAM + Trolling =Hum3D

They Lie About the TEXEL density they do render from FAR and look good but when u buy the mesh you will see the "4k texture" is a joke the texture is strech out like a 256px strecth to fit 4k ... so BAD Quality and the support just troll you by saying go to google.com and of course no refund !

JUST AVOID and run away from them they are just lier for the list of client it just false or not up to date

------- FR --------

Ils font des render de loins pour ne pas qu'on voie la texel density basse de leurs object leurs resolution 4k est un mensonge . leur support consiste a juste faire du trolling et bien sur ne vous rembourse pas

just fuyez !

1 december 2021
Betygsatt 1 av 5 stjärnor

WORST ever

WORST ever. Does not deliver model as shown in the picture and rather than offering help only tells you do add more services at a €100 each to actually make the model work as shown and advertised in the photos. I really feel scammed. I cannot recommend them at all. They avoid all questions, do not answer, only keep pitching for upgrades and do not refund either. According to their FAQ they would offer help if the model is not working, well they do NOT they try to force you to buy their additional services to make the model work as it was original advertised.

In addition I spent all this money and now they closed my account so while I have not received a refund I can also now not access the files I actually purchased and paid for. UNBELIEVABLE _ NEVER EVER USE THEM.

25 november 2021
Omdöme utan inbjudan
Logotyp för 3DModels.org

Svar från 3DModels.org

We are sorry to hear of your negative experience. Thank you for your feedback, we will try to resolve this issue and provide better service in the future.

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