Seems pretty easy to go through the process…got emails immediately…I will be satisfied if the final product can be seen and shows up at my door undamaged by Mother’s Day as I paid extra hoping it will... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordering was easy and I would have given 5 starts if it weren't for the fact that you can't view accessory descriptions. I have no idea if the base is AC or battery operated, and you have a choice of... Se mer
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Not much space to write,but I'm trying to write 2 simple words. I contacted this studio for a gift idea. Mr. Jason,artist and customer service representative at 3D Crystal, made everything fantastic..... Se mer
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I ordered this hear shaped etched image of my family together with a happy mothers day engraved on it and it arrived the next day. Was well worth it for an extra 12 bucks to get it done so quickly. I... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
"We want the person who is giving our 3D Crystal as a gift, to be as excited about giving it, as the recipient will be about receiving it. And its my firm belief that when there's sincere, un-compromised focus on such a vision, revolutionary innovation is realized" Riyaz Datoo Founder & CEO
Kontaktuppgifter
4,8
Utmärkt
2 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
WONDERFUL CRYSTALS AND PEOPLE
Amazing customer support and very helpful people!! And the crystals turned out wonderfully!
3 december 2025
Omdöme utan inbjudan
Svar från 3DCrystal.com
Thank you for the kind words, Shaghayegh. We’re so happy to hear you had a great experience with our team and loved how your crystals turned out.
Your support means a lot to us, and we truly appreciate you taking the time to share your feedback.
The image is better than I expected
The image is better than I expected, and the premium shipping was perfect
3 december 2025
Svar från 3DCrystal.com
Hello Bruce,
We’re delighted to hear the image turned out even better than you expected. Technology is always improving and we want to hone that to make our in-house work the greatest can be. It’s also great to know the premium shipping arrived just the way you needed it. If you ever need help with another piece, we’ll be here.
— The 3DCrystal Team 💎
3D Crystal - WOW!
Right from the get go Kat made the whole experience tremendous. She was very helpful, friendly and compassionate. The 3D Crystal Heart looks amazing and the bonus keychain is excellent. Thanks again Kat and 3D Crystal.
5 december 2025
Omdöme utan inbjudan
Svar från 3DCrystal.com
Thank you so much for the wonderful review! We’re thrilled to hear Kat was able to make your experience such a positive one. Knowing that you love your 3D Crystal Heart and the bonus keychain truly means a lot to us.
We appreciate you choosing 3D Crystal and hope to create something special for you again in the future.
— The 3D Crystal Team 💎
Beautiful Gifts!
Easy to navigate site. I had fun creating these for my family! These gifts saved me this Christmas as I am moving and didn't have a lot of time for shopping. I got these for my loved ones with their pet or kids. They came out beautiful - heavy and very impressive!
5 december 2025
Svar från 3DCrystal.com
Thank you for sharing your experience, Cheri! We're so happy our crystals could be meaningful gifts for your loved ones during such a busy time. It’s wonderful to hear everything turned out beautifully and left a great impression.
We’re grateful you chose us and would love to help you create more special pieces anytime.
— The 3D Crystal Team 💎
Kat was very helpful with creating my…
Kat was very helpful with creating my crystal .
Much appreciated !!
5 december 2025
Svar från 3DCrystal.com
Thank you so much for the kind words! We're delighted to hear Kat was able to assist you in creating your crystal. We truly appreciate you choosing 3D Crystal and hope your piece brings you joy for years to come.
— The 3D Crystal Team 💎
Found this company on Facebook
Found this company on Facebook, our middle dog Bear passed away yesterday, and I wanted to do this for my wife, to have a beautiful keepsake of him.
5 december 2025
Svar från 3DCrystal.com
We’re deeply sorry for the loss of your beloved dog, Bear. Thank you for trusting us to create a meaningful keepsake for your wife during such a difficult time. It’s an honor to help preserve such precious memories, and we hope the crystal brings comfort and warmth to your family.
— The 3D Crystal Team 💎
The process
The process from the enquiry to the payment was flawless. Mellissa was patient with me and was very helpful.
5 december 2025
Omdöme utan inbjudan
Svar från 3DCrystal.com
Thank you for your kind words! We’re so glad to hear the process felt smooth from start to finish. Mellissa will be thrilled to know her patience and support made a positive impact.
We truly appreciate you trusting us with your crystal.
— The 3D Crystal Team 💎
So far so good
4 december 2025
Svar från 3DCrystal.com
Thank you for the review! We’re happy to hear things are going well so far. If you need anything at all throughout the process, our team is always here to help.
— The 3D Crystal Team 💎
Friendly service
It was difficult to finally input my order and get a sample of the product but in the end it worked out with the chat and Jason’s help
4 december 2025
Svar från 3DCrystal.com
Thank you for your feedback! We’re glad everything worked out smoothly in the end and that Jason was able to assist you through the process. We truly appreciate you choosing 3D Crystal and hope you love your finished piece.
— The 3D Crystal Team 💎
Simple
Simple, quick, and easy. It was nice that it was possible to do on my iPad. I’m just hoping that the person enjoys the gift that I’m getting them.
4 december 2025
Svar från 3DCrystal.com
Thank you for the great review! We’re happy to hear the ordering process felt simple and convenient for you, even on your iPad. We hope the recipient absolutely loves their gift — it’s always special seeing their reaction.
— The 3D Crystal Team 💎
Unique and so beautiful
I first saw the 3D Crystal display in Las Vegas. Was very excited that I was able to order online! Can't wait to get it!
3 december 2025
Svar från 3DCrystal.com
Thank you so much for your excitement and kind words! We love hearing that you discovered us in Las Vegas and decided to order online. We can’t wait for you to receive your crystal — we hope it exceeds your expectations.
— The 3D Crystal Team 💎
Svar från 3DCrystal.com
Thank you for the great review! We’re glad to hear the ordering process felt easy and smooth for you. We appreciate you choosing 3D Crystal and hope you love your final piece.
— The 3D Crystal Team 💎
This is a high quality product
This is a high quality product. I wasnt sure how the images that I supplied would show up, but being in the crystal, they are much clearer than the images provided. Johnsey was only too happy to assist with the layout, a credit to the organisation. Interesting fact is that it took longer once in Australia to get to me, than producing the item and getting to Australia. Great work 3DCrystal. I will recommend to anyone.
2 december 2025
Omdöme utan inbjudan
Svar från 3DCrystal.com
Thank you so much for this detailed and thoughtful review! We’re thrilled to hear the crystal exceeded your expectations and that the clarity of the images impressed you. Johnsey will be very happy to know her support made the experience even better.
We appreciate your patience with the international transit time and are grateful for your recommendation. Thank you for choosing 3D Crystal!
— The 3D Crystal Team 💎
The billings & delivery addresses need…
The billings & delivery addresses need to be Seperate. Its a very confusing checkout
4 december 2025
Svar från 3DCrystal.com
Hello Chris,
Our website provides you with the option to have billing and shipping separate IF you wish.
When you are checking out, there is a box that ticks "billing as shipping" which then collapses the billing tab to allow you to just fill out the shipping.
If you need any assistance in the future, please feel free to reach out to a live agent on the bottom right of the page and we can help instantly.
— The 3DCrystal Team 💎
Good follow up by the customer service…
Good follow up by the customer service to make sur ethe purchase was like I wanted it!
3 december 2025
Svar från 3DCrystal.com
Thank you for your review! We’re glad to hear our team was able to follow up and ensure your purchase was exactly what you wanted. We appreciate you choosing 3D Crystal!
— The 3D Crystal Team 💎
This 3D Crystal has exceed my…
This 3D Crystal has exceed my expectations. I will be making another order.
I only regret that I can only rate it 5 stars, should be **********
1 december 2025
Svar från 3DCrystal.com
Thank you so much for your incredible feedback! We’re thrilled to hear the crystal exceeded your expectations, and your kind words truly mean a lot to our team. We’d be honored to create another piece for you whenever you’re ready.
Thank you again for the 5 stars — we appreciate you!
— The 3D Crystal Team 💎
Svar från 3DCrystal.com
Thank you for the review! We're happy to hear everything was easy to set up and that you're excited about your purchase. We can’t wait for you to enjoy your crystal!
— The 3D Crystal Team 💎
Answered my questions and consurns
Answered my questions and consurns. Melissa was a great agent to work with. Will order again
3 december 2025
Svar från 3DCrystal.com
Thank you for the lovely review! We’re so glad Melissa was able to assist you and address all your questions and concerns. We truly appreciate your trust in us and look forward to creating another crystal for you in the future.
— The 3D Crystal Team 💎
Speaking with "Pearl" on your Chat…
Speaking with "Pearl" on your Chat service was difficult at first... but after a couple of misunderstandings... things went smooth as glass... Really pleased with this company and the customer service... Looking forward to having more memories etched inside crystals
1 december 2025
Svar från 3DCrystal.com
Hello Richard,
Our customer service agent has reached out you via call and email to assist you with the situation. We are sorry to hear that the website displayed a different price from what was offered. You are right that this is not professional and so we appreciate that you brought this to our attention. As a good will gesture, our agent has presented a gift for you. Please check your email as we have shared the news to you as well.
3DCrystal is always motivated to making the interface on the website a pleasurable experience for everyone. When mistakes occur, we take responsibility to make it right for you.
If you have any additional questions, feel free to call or talk to your dedicated agent in the email and we can assist you the best we can.
— The 3DCrystal Team 💎
Very quick and easy
Very quick and easy, this review is about the ordering and purchasing only as I have not yet seen the finished product. With that said I've seen 3 of these in a friend's home and they are amazing.
2 december 2025
Svar från 3DCrystal.com
Thank you for your review! We’re happy to hear the ordering process felt quick and easy for you. It’s wonderful that you’ve seen our crystals before and loved them — we hope your own finished piece amazes you just as much once it arrives.
Thank you for choosing 3D Crystal!
— The 3D Crystal Team 💎
Detta är Trustpilot
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