Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

SCAM , DON’T USE . I deposited over a week ago by bank transfer and they’ve put no money in my account or returned it. Every time you go on chat they just write the same thing “we have put this forwar... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Jeśli chodzi o 31bet jest to sprawdzone, pewne kasyno oraz bukmacher z wieloma opcjami dla każdego gracza mniej lub więcej zaawansowanego. Czy wolisz zakłady bukmacherskie czy też gry kasynowe tu jest... Se mer

Betygsatt 1 av 5 stjärnor

Very disappointing experience. I haven’t been able to access my account for almost a month now. Every time I contact support, I just get the same vague explanation that it’s a “technical issue.” Ha... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Bonjour après avoir gagné un petit montant j ai fait le test de vouloir retirer a se moment là on me dit qu'il faut faire une vidéo de moi avec ma carte d'identité ect alors que mon profil a bien été... Se mer

Företaget har svarat

Företagsinformation

  1. Online-casino / Bookmaker

Skrivet av företaget

Fresh online casino


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

111 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

SCAM

SCAM , DON’T USE . I deposited over a week ago by bank transfer and they’ve put no money in my account or returned it. Every time you go on chat they just write the same thing “we have put this forward to the right team be patient” load of rubbish don’t reply to emails also.

14 april 2026
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Dear user, we are sorry to hear about your negative experience. We have to note that transfers are immediately reflected on user's accounts without any delay. Please provide us your details so we are able to check the specifics of your case.

Betygsatt 1 av 5 stjärnor

After 3 attempts

After 3 attempts, finally managed to close my account forever , very happy ! Stay away from this site , u can't widraw till the first widrawal doesn't say - SUCCESS! Meaning , u can't make 2 widrawals , and u will have to wait 24 hours to get your money if u lucky .

17 december 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Dear user, we are sorry to hear about your negative experience. However, all the details you clarified in the comment are clearly displayed in our Terms and Conditions which you read and accept upon registration.

Betygsatt 1 av 5 stjärnor

Stay away, shady site

Very disappointing experience.
I haven’t been able to access my account for almost a month now. Every time I contact support, I just get the same vague explanation that it’s a “technical issue.” Hard to believe that in 2025 a betting platform would genuinely leave customers locked out for weeks because of a supposed tech problem.

Since I can’t log in, withdrawing my funds is obviously impossible as well. The whole situation feels extremely shady, and at this point it comes across like a massive scam. I strongly advise others to be cautious.

10 november 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Dear user, we apologize for the inconvenience caused. The page experienced some technical difficulties but now it functions without any issues.

Betygsatt 1 av 5 stjärnor

Sito truffa!

Da più di un mese non riesco più ad accedere al mio conto e ripetono sempre che si tratta di problema tecnico!! Ho chiesto di chiudere il conto e trasferire i miei soldi sul mio conto corrente ma mi rispondono che devo farlo io che sono impossibilitato ad accedere al conto per questo presunto problema tecnico. Mi sa proprio di truffa! Da denunciare assolutamente

26 november 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Da più di un mese non si riesce a loggarsi al sito.
Posso dire addio al saldo sul conto gioco.

UPDATE 26/11/25
Ricevo risposta via mail e mi ripetono per l'ennesima volta del "problema tecnico", senza però fornire alcuna soluzione per prelevare il saldo

25 november 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

We apologize for the inconvenience. We have experience a minor technical issues. Please contact us via email if you have any available balance on your account.

Betygsatt 1 av 5 stjärnor

Bonjour après avoir gagné un petit…

Bonjour après avoir gagné un petit montant j ai fait le test de vouloir retirer a se moment là on me dit qu'il faut faire une vidéo de moi avec ma carte d'identité ect alors que mon profil a bien été validée j exprimé du coup mon incompréhension a un agent a la suite de sa il mon bloquée mon compte en disant que j'avais violé je ne sais quel loi se sont tout simplement des voleurs j en resterais pas la . Je suis influenceuse dans le domaine des pronos depuis un nombre d année j'ai jamais vue sa nul part ailleurs. A fuir

16 november 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Dear user, video verification is a crucial part of the verification process which is required according to our Terms and Conditions. Please contact us via email with the details of your account so we are able to provide specific information about the reason of the restriction.

Betygsatt 1 av 5 stjärnor

SCAM casino

SCAM casino
Manipulated slots and no chance of winning.
Don’t answer your questions for closing account.
Avoid this scam site

17 november 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

We are sorry for your negative experience. The requests for the closure of the account are processed immediately. Please contact us via email so we can check the details.

Betygsatt 1 av 5 stjärnor

Not processed my withdrawal

I got paid 1 withdrawal and cashed out again the same day,that was Friday,it's Monday and not processed,nobody comes on chat to look into it for you

7 november 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Dear Julie, we apologize for the inconvenience. Please provide your contact details to our support team so we can check your case.

Betygsatt 1 av 5 stjärnor

This casino take money from my…

This casino take money from my bankaccount and I have close my account I send 3 times e-mail and I dont get answer when I dont get my money I go to the police and tell the police that this casino take money without permissin that is stealing money

3 november 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Thank you for your review. Could you be kind to share your details with us to check your case as we usually answer the emails less than in 24 hours.

Betygsatt 5 av 5 stjärnor

He jugado por primera vez

He jugado por primera vez, esta muy bien 🤗

29 oktober 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

Muchisimas Gracias, Paula. Esperamos que sigas disfruntando neustros servisios en futuro.

Betygsatt 1 av 5 stjärnor

Absolute scam site.

Absolute scam site.
Be warned uk players especially.
You need to verify account, but they want a full bank statement unedited! Yes showing your money, transactions etc..
They do not payout either.
Complete scam, avoid.

5 oktober 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

First day on this site

First day on this site. And all good so far! Just applied to verify my account which was easy to do ( assuming they accept what I’ve sent in ) . Lots of options for sports betting. Sites very responsive. ( I feel with some sites they are slow and takes forever loading ).very easy to navigate around too! the only reason I gave 4 stars instead of 5 is I haven’t tried to withdrawal any winnings yet, but All good so far! :)

27 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not gamble with this site

Do not gamble with this site, as long as you lose you’re fine. I had a sign up £15 bonus - I withdrew winnings from this, and they claimed multiple accounts had my details, and it went against bonus rules. Do not fall for their traps! lewiselsi98 verified user, I asked had any other accounts using my details fully verify and had no response. Scammers

21 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Im honestly confused with the low…

Im honestly confused with the low reviews here. I used a promo code free bet and managed to win £100 which they paid me in less then 12 hours verification took 30 minutes what really is there to complain about 😭 I’m gonna be honest I hadn’t had the best situation coming across casinos in the past. But I really would recommended this if you want a fair legit casino. Thank you bets31 for being legit🙏 I got screen shots of payments if you guys need. And again do recommend here!💙 good staff, good promotion especially 50% cash back on champions league matches! And licensed cannot complain at all

18 september 2025
Omdöme utan inbjudan
Logotyp för 31bet

Svar från 31bet

We truly appreciate your support and are thrilled to hear you had a great experience. We’re always working to make every visit even better

Betygsatt 1 av 5 stjärnor

Frustrating experience

Frustrating experience – very slow support and verification

I had to go through the verification and multiple times, which was already frustrating. Each time, it took several days to get a response. Both live chat and email support were extremely slow and unhelpful. Easily the worst experience I've had with an MGA-licensed casino.

4 augusti 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Blocked IP - Stay clear

Opened account.
Deposited £100, won first bet (£120)
Suddenly my IP is blocked from betting.
Told to contact live chat ( you can’t as IP is blocked )
Email them, they say clear history and try a different device/browser.
I’ve tried 2 phones, 4 browsers on each, 2 wifis. None of it works the scammers have just blocked me straight away.

Customer service is useless take hours to reply and then give you the same rubbish info. £100 gone but probably thousands saved.

31 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID.

AVOID.

Deposited some money and then my IP got blocked through cloudfare.

I reached out and they keep stating the email I am messaging off, arent correct and they wont help.
I then offer the username and they still say it is wrong.

I then offer them the cloudfare code to unblock and allow access. Still blocked
SCAM SCAM SCAM

23 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They stole my money out of my account

I deposited my money to try out this site. I chose 200% crypto bonus, so I had to do a 3500usd wager to be able to withdraw. I did a withdrawal and they wanted KYC from me, so I did my KYC and requested withdrawal again and after a 3 days of waiting I got rejected and they took my money, because I violated something. They are not able to tell me what is it so they just simply stole my money out of my account, they left me my deposit, but its so small, that I cant even withdraw it, because its less than minimum. Dont play on this site, because If you will be soo lucky to win something, they will scam the shit out of you.

18 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ho € 715 da ricevere da 15 gg

Ho € 715 da ricevere da oltre 15 giorni ma sul conto personale ancora nessun accredito.
L'assistenza ti risponde solo in inglese vogliono video documenti di identità ma non risolvono nulla la chat live peggio di peggio devi essere fortunato per beccare uno che scrive in italiano ma alla fine non risolve nulla. Contattati via mail quasi tutti i giorni rispondono sempre cortesemente, scrivendo che devo avere pazienza e che stanno facendo delle indagini, ma nessuna risposta definitiva ed esaustiva.
Esperienza pessima con la speranza di non rimetterci il denaro vinto da scommesse sportive. Con il mio avvocato stiamo valutando di segnalare il caso all'autorità di vigilanza MFSA e se non bastasse di denunciarli.

7 maj 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer