2tall.com Omdömen 

181
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

not a bad thing to say about this brand, as someone who’s struggled finding clothes my whole life this is the first place where i can openly shop on a website without being restricted to a ‘tall’... Se mer

Betygsatt 5 av 5 stjärnor

I’m 6 9 and have been wearing 2tall clothes for years. Shipping and returns supper fast and easy. The clothes themselves actually fit and I am able to choose from a bunch of styles rather than being s... Se mer

Betygsatt 1 av 5 stjärnor

Beware: The clothes on 2Tall.com are much smaller than other tall clothing sellers. Their 'sizing guides' are complete fiction and the company does not stand by any advertised sizing. When you re... Se mer

Betygsatt 5 av 5 stjärnor

My son is 14, 6ft 2 and a size 14 shoe. Can't wait to order some trendy new school shoes and trainers in the next few months! Also Heather and Joanna have amazing customer service skills! We ordered 2... Se mer

Företagsinformation

  1. Herrkläder

Skrivet av företaget

Tall mens clothing from a company that knows what it’s like to be tall. Extra long NOT extra wide clothes for tall men 6’3” to 7’4”, with slim and athletic builds. Extra long jeans, joggers, shorts, trousers and chinos, longer length shirts and t-shirts and tall mens suits too.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

181 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(181)

31 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Tall and Slim? This store is for you!

As a 6'7" slim man, I have never in my life found clothes that actually felt like they fit.

Until now.

Purchased a pair of jeans and hoodie and they all actually fit the arms, torso, and legs without being far too wide. Quality of the clothing for the price is competitive with any other major brand while fitting 10x better. I cannot believe it has taken over 3 decades to find something that fits but now that I have I can't see myself going back. If you have someone tall and thin in your life who has ever complained about sleeve or pant length, send them to 2tall.com. Their jeans are fantastically comfortable and they come in 36", 38", and 40" length. Never in my life have I been concerned about ordering jeans TOO long, yet here we are and I love it.

Shipping to the US was extremely quick and affordable as well. $15 to have it shipped the the US in 48 hours in the midst of a pandemic. My Amazon Prime orders are delivered slower than that.

Absolutely elated to have found this store and high recommend it for anyone over 6"3" who is struggling to find well fitted clothes.

4 november 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

What a fantastic message Tom, we really appreciate it. We're tall guys too so know how you are feeling.

Have a great day. :)

Betygsatt 5 av 5 stjärnor

Fantastic customer service and quality

I ordered some clothes for my dad, he’s so happy he has finally found a clothing company that fits him properly. I don’t think I’ve had better customer service from anywhere else, everything was sent out quickly and the quality is excellent. I even ordered a hoody for myself to wear while working from home and it is so comfy. Will definitely be ordering from you guys again!

3 november 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thanks Danielle. We really appreciate it.

Betygsatt 5 av 5 stjärnor

Fantastic customer care

Fantastic customer care. Bought jogging bottoms 28/0/20-started to fall apart. I contacted 2tall, lovely man who advised me to send photos which I did. I then received an email confirming I would be sent out a replacement pair without the need to send original pair back ( great in Covid 19 pandemic)
Pat on the back to you all.
Will use again and again and again.

23 oktober 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Hi Nicola. Thanks for your 5 star review and lovely message. I will pass on special praise to Ryan who served you. Thanks again :)

Betygsatt 5 av 5 stjärnor

My Dad finally has jeans that fit!

First time I've found jeans that fit for my Dad. He was delighted to get a pair for birthday. He'll definitely be back for his next.

Delivery service was fast and simple.

22 oktober 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thanks Chris. Great to hear it.

Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service. My son is tall and thin and trying to find good quality trousers that fit is a nightmare. Really impressed with the fast delivery, ease of return (didn’t quite get the waist size right the first time) and quality of trousers. I will definitely be shopping from 2tall again

4 oktober 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thanks for the lovely review Chrissy :)

Betygsatt 5 av 5 stjärnor

I’m tall and in love ❤️

I’m tall and satisfied. Nowhere else have I found clothes that fit me, but guys that truly care about it. Not only do these guys care, they make me feel normal and confident about being myself. They live and breathe this stuff, so if you’re looking elsewhere, good luck. ❤️❤️❤️

27 september 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

What a lovely message, it means a lot to us! Thank you for shopping with us, and if you need any advice or have any questions in the future, just let us know. Have a great day.

Betygsatt 5 av 5 stjärnor

Swift delivery

Swift delivery for my brother. First time I used 2tall.com and first time we have found a pair of jeans to fit him! :)

10 september 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thanks Glen :) Let us know if you have any questions in the future.

Betygsatt 5 av 5 stjärnor

Enjoyable Shopping Experience

Customer service from these guys was tremendous. Spoke with a member of the team (Ryan I think?) who was very knowledgeable and gave me some great advice on what product was best for my body shape.

3 september 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thank you :) I'll pass on your kind words to Ryan.

Betygsatt 5 av 5 stjärnor

Suits

The suits are fantastic. Fit like a glove and very well priced.

2 juli 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thanks Luis. Great to hear it.

Betygsatt 5 av 5 stjärnor

Highly recommended Great quality & fit

Finally a company that produces good quality clothes, great fitting for our teen son. Customer service was exemplary. Would highly recommend them to anyone, wanting true tall sized clothing.

16 juni 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thank you Joanna, we really appreciate your support.

Betygsatt 5 av 5 stjärnor

the service I have been provided is…

the service I have been provided is excellent. cannot fault them with their customer service. I had ordered a size too big. sent the shoes back, got the next size down, no problems anywhere along the line, very pleased with the service. thankyou 2tall!! very pleased with my larger than life trainers!! :)
recommend to anyone with big feet and long legs ;)

5 juni 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Hi Alastair, thanks for the great review. Hope you enjoy your new shoes.

Betygsatt 5 av 5 stjärnor

Poor opinion changed by great service

Clothes are expensive for the quality, but as a taller slim person, unfortunately we do get charged a premium for clothes. This in itself would not have caused me an issue. What did cause me an issue was the following:
I purchased a pair of training trousers, at £40. Not cheap, but whatever. Within 3 months they had started to develop holes in the crotch. I didn't really wear them that much either. I put it down to bad luck and when the holes got too big I just chucked them away. This was 2018.
In 2019 I purchased a second pair of joggers, different model, for £40. Within two washes, one of the metal rings at the entry hole for the drawstring had fallen off and was in my washing machine. Within 5 months these joggers also had holes on the inside seam near the crotch. This time I wasn't willing to accept the poor manufacturing quality, so I sent a complaint email to 2tall, including photos of the issues. This was just before Christmas 2019 - I've heard nothing from them. I won't buy from them again, because of the poor quality and lack of customer service response.

EDIT: Response from 2tall below. I have resent the complaint email that I sent you in December, to hello at 2tall dot com

EDIT: 2tall have responded and offered a replacement pair of joggers. They say they did not receive my original email, which I am prepared to accept as true. Star rating increased to 4 stars, as the customer care seems good when they become aware of a problem, however I still have my doubts as to the quality of the product. I will see how the replacement pair holds up.

EDIT: 2tall have offered me a choice of replacement and, having chosen, they have dispatched immediately - within minutes. Honestly, I couldn't ask for better service than this.

28 maj 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Sorry that you've had a problem with a product, It's always been our policy to offer a no quibble replacement if there's a problem with a product.

I've just searched the email address we have on file from your account, and there's no record that we've ever received any communication from you. Can you give us the date and time you sent the email ? Or perhaps forward it onto us again.

We always reply to every email within 1 working day so had we got your message, we'd have simply arranged to replace them.

Betygsatt 5 av 5 stjärnor

Wasn't sure if this site would live up…

Wasn't sure if this site would live up to it's claims, but they definitely do. It's really nice to find a site that just caters for tall guys, rather than big and tall ones. Fit was spot on for me.

And even with the pandemic in full effect, the free delivery only took 2 days. I will be returning.

13 maj 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bought shirts from them and they actually fit tall guys !

Bought shirts from them, and they actually fit tall guys !

Bought some shirts from M+S that wouldn't have fitted anyone over 6'2" so returned them and bought from 2tall instead. Size guide info in the page was useful, and when they arrived they fit great. For me, the length and fit are both spot on.

4 mars 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

Thanks for your feedback. Glad you've finally found some that fit!

Betygsatt 1 av 5 stjärnor

Intentionally(?) complicated return policy

Ok service when ordering. But when something needs to be changed, their return policy is so complicated that I gave up in the end.
I would recommend anyone to shop here, solely due to their return policy.

2 mars 2020
Omdöme utan inbjudan
Logotyp för 2tall.com

Svar från 2tall.com

We don’t have a record of you contacting us if you had a problem using our returns platform. It’s the same 3rd party platform that’s used by lots of the UK's biggest online retailers.

All you need to start a EU return is your order number and postcode or email address. Then you select the product you want to return and whether you want a refund or exchange.

We don’t ask for any more information than we need to be able to identify your order then process it efficiently when it gets back to us.

If you still need help, please get in touch.

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