Had a lovely stay in clacton, caravan was clean and comfortable had every thing we needed . The park it was in was great loved the pool and the bikes you could hire. All the information needed to acce... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alisha was extremely helpful in navigating the booking as a gift for my daughter - couldn't have asked for an easier process - she was able to answer all my questions. Thank you!
Had the most perfect stay at pakefield, location is perfecf close to the beach and amenities. Booked with c2holidays, easy booking and all the information was given. The lovely caravan we stayed in... Se mer
Företaget har svarat
We have booked almost 20 stays through 2cholidays and always had such a great experience. So easy to book and with only a £25 deposit needed it is very convenient. Caravans are always great quality an... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A small friendly lettings company renting a mixture of over 650 caravans, lodges cottages and chalets. We are a great team offering full support for our guests. As owners ourselves, we understand the difficulties and pressures that are involved. 2cHolidays provides a service where all the worry, pressure and time is dealt with on your behalf. We pride ourselves on offering an efficient, reliable and friendly service to our owners, along with a proactive marketing strategy to ensure we maximise your earning potential. We also provide owners with their own login to the booking calendar, which allows them complete access to book their own time in their property.
Kontaktuppgifter
Fitzroy House, Pe37 7qh , Great Yarmouth, Storbritannien
- 01362 470888
- info@2cholidays.co.uk
- 2cholidays.co.uk
4,7
Utmärkt
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stayed in the filthiest caravan I have…
Stayed in the filthiest caravan I have ever had the misfortune of stepping into.
Blood on pillowcase and wall. Thick black dog hairs throughout the caravan (which the cleaners admitted they couldn’t clean up) and huge wee stains on the main mattress.
Complained to 2c, complained to the cleaners who came back for 5 minutes without a vacuum, made an official complaint via the complaints team (all while we were there) and got offered £25 and late checkout as a gesture of ‘goodwill’ - would never use the company again.
15 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Dear Shabana
We’re genuinely sorry to hear that your experience did not meet your expectations on this occasion. It’s always disappointing to learn that a guest has left feeling unhappy, and we completely understand your frustration.
As promised a £25 refund has been processed for you, we do hope it goes some way towards making up for any disappointment you experienced. Please be assured we take guests feedback very seriously and your complaint was reviewed in line with our policy. It was also reviewed by Booking.com, who did not award any additional refund following their independent assessment.
We are truly sorry that your stay fell short of expectations and would like to thank you again for bringing these matters to our attention. Your feedback helps us improve, and we do hope you might reconsider giving us another opportunity in the future to provide you with a more positive experience.
Kind regards,
The 2cHolidays Team
Amazing caravan , 100% would rebook
Booked a caravan for me and my grown up kids to visit relatives. Web site was easy to use , although I had to ring , me not the website !! Answered within seconds , was soo lovely , booked and gave me discount. Very competitive price. Will 100% be booking again , no comparison to other sites .
18 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Denise,
Thank you for taking the time to leave us a great review. We are so pleased you found the perfect base to visit relatives in the area.
Thank you for your kind words and we are pleased to read that you would book again.
We look forward to welcoming you back again soon.
Kind Regards
2cHolidays TEam
Easy to use website
Easy to use website ; great choice of properties ; no hidden extras and clear upfront prices . Had to speak to one of the Sales Advisors who was very pleasant and knowledgeable and settled my query without a fuss . The property rented was simply fabulous and the whole experience went without drama . Will definitely use again and have already recommended the service . Thank you 2c
16 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Good Afternoon,
Thank you for taking the time to leave us a great review. We are so glad you enjoyed your stay and that our team were able to assist in making the booking.
We look forward to welcoming you back again soon.
Kind Regards
2cHolidays Team
Needs a good clean and upgrade
The caravan was dirty.Dirt and dog hair down the side of the sofas The oven. was greasy and. bits of burnt food in it,so the smoke alarm kept going off.Lack of cooking dishes Just onebaking tray.The shower room extractor wouldn't work.The mattress in the double bedroom was stained,it smelt awfull.Other mattresses also stained.Dirty stained toilet.Furniture on decking rusty Table in living room peeling.The radiator brackets (metal)could be a hazard as they are sharp.
26 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Linda
We’re very sorry to hear that your experience did not meet your expectations.
We understand how disappointing it can be when expectations aren’t met, and we’re sorry that certain aspects of the property fell short. It’s a shame this is the first time we’ve been made aware that you were unhappy. We always encourage guests to contact us during their stay so that both we, and the owner, have the opportunity to put things right. The owners are onsite and always happy to assist, ensuring that every guest’s stay is as comfortable and enjoyable as possible.
Your comments have now been shared with the relevant team so that each of the points you’ve raised can be reviewed and addressed where necessary. We’re genuinely sorry that you left feeling disappointed, and we do hope you might consider staying with us again so we can provide the experience we strive for all our guests to enjoy.
Kind regards
The 2cHolidays Team
Easy to book holiday
26 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Jackie,
Thank you for taking the time to leave us a greta review. We are so pleased that you found the booking process easy.
We look forward to you booking again.
Kind Regards
2cHolidays Team
Caravan
My friend and I stayed in a lovely caravan advertised by your company . The caravan was really nice your staff were really helpful and guided us through each step.
6 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Susan,
Thank you for taking the time to leave us a review. We are so glad that you enjoyed your stay and that the team were able to help guide you through the booking. We look forward to seeing you again soon.
Kind Regards
2cHolidays Team
First class outfit
I've used 2cHolidays eight times in the last two years and on each occasion the service has been brilliant. The staff are friendly and efficient, and the caravans they oversee are clean and exactly as described. As value-for-money breaks go, this company can't be beaten.
12 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Holly,
Thank you for taking the time to leave us a great review. We are so pleased that you have enjoyed booking with 2cHolidays over the years. We look forward to you booking again soon, dont forget once you have stayed 10 times you can claim a free loyalty stay.
Kind Regards
2cHolidays Team
Rapid response from a real person!
I had a couple of issues before checking in and need to get in touch. I was so pleased to get a rapid response from a real person who understood my needs and gave excellent guidance and advice. I wouldn’t hesitate to use their services again.
10 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Thank you for taking the time to share your experience!
We’re so pleased to hear that our team was able to assist you quickly and provide the support you needed before your stay. Offering responsive, personal service is something we take great pride in, so it’s wonderful to know it made a difference for you.
We truly appreciate your kind words and look forward to welcoming you again in the future!
Warm regards,
The 2cHolidays Team
EXCELLENT
Having booked with "2cholidays a few times now, I have always found the service to be first class. Very helpful, all round. The accommodation that we have been to has been outstanding and immaculate. I would definitely recommend this company, and will continue to use them for all my UK break holidays where dogs are welcomed too
14 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Thank you so much for your kind words and continued support!
We’re thrilled to hear that you’ve consistently found our service to be first class and that the accommodation has met – and hopefully exceeded – your expectations. It’s especially lovely to know that you’ve enjoyed immaculate stays and that our dog-friendly options have made your UK breaks even more enjoyable.
Your recommendation truly means a lot to us, and we’re so pleased to know you’ll be booking with us again in the future. We look forward to helping you plan many more memorable getaways!
Best wishes,
The 2cHolidays Team
This is probably my 5th/6th time of…
This is probably my 5th/6th time of booking with 2cHolidays, I can honestly say it’s has been seamless everytime, the caravans I have stayed in have always been as described, and always had a throughly enjoyable stay. I will continue to use the company going forward, always great value also.
12 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Joe,
Thank you so much for your continued support and for sharing such a lovely review!
We’re absolutely delighted to hear that you've had seamless experiences each time you've booked with us, and that the accommodation has consistently lived up to expectations. Knowing you've thoroughly enjoyed every stay really means a lot to us.
It’s wonderful to hear you find great value in what we offer — and even more so that you plan to continue booking with us. We truly value your loyalty and look forward to helping you create many more memorable breaks in the future!
Warm regards,
The 2cHolidays Team
2cholidays great and easy to use their service
Have used 2cholidays 5 times now and all have been positive experiences. Love the easy contactless check in and check out. Great customer service, always friendly and quick responses. Will keep using 2cholidays as they are a great company and everything is easy to do from booking to checking out etc.
14 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Good Afternoon Mel
Thank you so much for taking the time to share your feedback — and for choosing 2cHolidays time and time again! We’re thrilled to hear you’ve had consistently positive experiences with us.
It’s great to know that our contactless check-in and check-out process has made things easier for you, and that our team’s friendly service and quick responses have stood out. Making every part of your holiday experience smooth and stress-free is exactly what we aim for.
We truly appreciate your loyalty and kind words, and we look forward to helping you plan many more getaways in the future!
Warmest regards,
The 2cHolidays Team
2c Holidays
We always book our holidays with 2c Holidays. Fantastic prices even better accommodation. Always excellent service when booking. Staff are very friendly and helpful. Booked one of my holidays for next year already 😎🌞⛱️
6 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Barbara
Thank you so much for your kind words and continued support! We're absolutely delighted to hear that you've had such great experiences booking with 2cHolidays. It's wonderful to know you’ve found our prices competitive, our accommodation to your liking, and our team friendly and helpful — that’s exactly what we aim for.
It means a lot to us that you’ve already booked another holiday for next year — we can’t wait to welcome you back! If there’s anything else we can do in the meantime, just let us know.
Thanks again for being a valued part of the 2cHolidays family!
Warm regards,
The 2cHolidays Team
Excellent and efficient service
Excellent and efficient service, easy to book and lots of information and guidance given prior to our stay. Would most definitely use again for future holidays and have recommended to family and friends
13 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Sarah,
Thank you for taking the time to leave us a great review. We are so pleased you enjoyed your stay. We are happy to read that you would book again with 2cHolidays.
We look forward to welcoming you back again soon.
Kind Regards
2cHolidays Team
Very good
Very good. Spacious caravan, easy access and very clean for our party of 3. Highly recommended!
14 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Good Afternoon Howard,
Thank you so much for taking the time to leave us a great review. We are so pleased you had an enjoyable time. We are pleased to to see that you would recommend us.
We look forward to welcoming you back again soon.
Kind Regards
2cHolidays Team
Great customer service
A fantastic company. I went to them with a query for a booking to go away. The response was received so quickly, and the service was fantastic. Ruby was brilliant and within hours my booking was confirmed. Great value and brilliant communication before and following booking. Couldn’t recommend highly enough. Very refreshing to be able to book online but with the immediate help from a fantastic team.
25 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Julia,
Thank you for taking the time to leave us a great review. We are so pleased that you found the booking process easy and that Ruby was able to confirm the booking with you efficently.
We willbe sure to pass on your kinds word to Ruby and the rest of the team.
We hope you have an enjoyable stay.
Kind Regards
2cHolidays Team
Caravan break
Booked a couple of breaks now,without any issues. Very straightforward procedure. Alisha was particularly helpful in my initial booking. No complaints.
25 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Good Morning Joseph,
Thank you for taking the time to leave us a great review. We are so pleased that you have found the booking process straightforward and that Alisha was helpful in assisting with your booking. We shall be sure to pass on your kind words to her and the rest of the team.
We look forward to welcoming you back again soon.
Kind Regards
2cHolidays Team
We have used 2cholidays 3 times now and…
We have used 2cholidays 3 times now and have never been disappointed - we love the peace and quiet at azure seas park suffolk
3 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Julia,
Thank you for taking the time to leave us a fantasdtic review. We are so pleased that you enjoy booking with 2cHolidays and love Azure Seas, its a great park!
We look forward to you returning soon.
Kind Regards
2cHolidays Team
The caravan was very unclean
The caravan was very unclean, the welcome mat was worn out which said it all, horrible smell in it, there was honey spilt in one of the cupboards and dirt had been swept or stuck underneath the cooker.
The pillow cases and sheets were absolutely filthy with stains and even blood spots that felt really uncomfortable sleeping in there!
5 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Good Morning Kirstie,
Thank you for taking the time to leave us a review. We are sorry to read of these issues this is not what we want for our guests. We are relient on local cleaning teams to prepare the properties as we are not based on site.
We do wish you had called us regarding the issues and given us a chance to make right for you. We provide the contact number for both our property services team and the cleaner of the property should any issue arise.
We would love the opportunity to welcome you back again to another property. we have over 600 on file.
Kind Regards
2cHolidays Team
Easy booking online
Easy booking online. Kept me informed throughout. Will definitely use again
5 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Good Morning,
Thank you for taking the time to leave us a great review. We are so pleased that you would use us again for future bookings.
We look forward to welcoming you back again soon.
Kind Regards
2cHolidays Team
Great communication from start to finish.
Great communication from start to finish. Really impressed with our holiday accommodation.
We felt reassured any issues would be dealt with quickly and efficiently.
Would thoroughly recommend 2c holidays.
7 september 2025
Omdöme utan inbjudan
Svar från 2cholidays
Hi Stuart,
Thank you for taking the time to leave us a great review. We are so pleased that you enjoyed the property and felt reassured that we could deal with any issues efficently.
Kind Regards
2cHolidays Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.