1staidrepairs Omdömen 

I sent my canon lens 24-70 mk II f2.8 with error 01. Great communication, great price. After 2 weeks I get back, cleaned and fully working. Will write more after few session later. At the moment happy customer and will use again.

When my aged Sony FX1000 developed a mechanical tape drive fault 3 weeks before Christmas I thought it's days were numbered; Then I stumbled upon 1staidrepairs in my searches. I emailed them a description of the problem and they replied saying they believed they could repair it and gave me a provisional quote. I shipped the camera to them the week before Christmas, and despite the holidays I received the eagerly awaited email announcing the camera's repair, at the estimated cost, a couple of days into the new year. DPD speedily returned my camera, and to say I am delighted with the service I received is an understatement.
Lester Millington

1staidrepairs have just returned my third out of warranty Fujifilm lens (over a two year period) after cleaning and service. Always to the estimated cost and in the projected timescale. Packaging is very good and Dpd has been their preferred courier. Easy company to deal with, highly recommended.

1st Aid Repairs. Repaired my Pentax K1 with great professional skills. They kept me informed of the repair at all times .l would recommen this service at any time

very professional company they go the extra mile.
my dad had a fujifilm ga645zi camera and this was the last camera that me and my dad spoke about so this camera is very personal to me and i wanted get it repaired these came recommended for the repair they done a brilliant job for me in replacing the ribbon cable and a lcd screen a big thanks to adrian and rhys for sorting this out for me i would highly recommend these repairers I will be using these in the future.
thanks Keith Johnson

Supremely effective in cleaning a dirty CCD and Leica lens assembly on my trusty Panasonic TZ70 mirrorless camera. Very reasonable price, quick turnaround, excellent level of communication. All now perfect and working as new!

very good service canon 28-135 lens came back as good as new will use this firm again

Seriously impressed by the service I received from Adrian, Rhys and the team at 1st Aid Repairs when I needed the sensor glass of my Sony A7S3 replaced with a quick turn-around.

They were the only company who provided an estimate in their first email reply (some didn't even reply!), all others just said send it into us and we'll come back to you with an estimate in several working days ... and I didn't have several working days to wait as I needed the camera back to use on a shoot the following week!

Adrian's analysis of what might be the cause of the problem (a stubborn mark on the sensor) was correct, and whilst I feared the whole sensor would have to be replaced, only the cover glass needed replacing, which was a great relief (other companies said I would probably need the sensor replaced and to send it direct to Sony).

Communication was very quick and the work was turned around in time for the next shoot where I needed to use the camera.

Thanks again for your excellent service!

I accidentally fried a PCB in an astromodified camera. Because it's modified, most other repair centres refused to touch it. 1st Aid Repairs were hesitant at first too, but after a short discussion took the job and executed it excellently. My camera is back and fully operational just when I started thinking it's a lost cause.

Excellent service from 1st Aid Repairs with the aperture control unit replacement and service on my Pentax K70. The camera has come back looking and working like new and the communication has been excellent throughout the repair process.
I have no hesitation in recommending them.

I can recommend 1st Aid repairs, They serviced and repaired the focus indicator my Canon 1200d within their quoted price and time frame of 3 weeks. I was able to deliver the camera to them as I was in the area. The camera was sent back to me very well packaged and quickly via DPD.

My broken Nikon lens was repaired within the timeframe given and for the estimated price quoted.
The quality of the repair is excellent and I have no hesitation in recommending their services.

Fantastic customer service and Not only did they have a rare part, they posted it the same day.Fantastic customer service from Adrian deserves a special mention - thank you!

I have used 1staidrepairs several times now and both times very pleased with the work carried out on my Sony DSLR camera. Definitely recommend.

Back in May 2022 I sent a Nikon D3X for repair. Until now, there has been no offered update I always had to call ... for 8 months ....8 MONTHS!

They lied every time I called about its being fixed, it will be soon etc

Today I received it back. They seem to have done nothing to it in 8 months - exactly the same error codes. Worse than useless and terribly dishonest.

They are not to be trusted at all. Clearly some lucky ones got better service.

MY ADVICE IS AVOID AVOID AVOID - go elsewhere.

Older Nikon lens but it was confirmed the lens could be repaired - 18 (yes thats right - 18!) weeks later, after chasing for an update I was told that the repair would be three hours to complete and they were struggling to tell me when they could do it.

It had taken 11 weeks to find the part required apparently, which still left a significant amount of time to have repaired the lens.

I had to ask for the lens to be returned for fear of never seeing it again.

So a full summer and £30 later I am no further forward.

I don’t mind if they can’t repair it but I shouldn’t be having to chase them over 4 mths after them receiving the lens, to be told they aren’t sure when they’ll get around to it. Maybe I should have read some of the comments on here first….

My second occasion to use 1st aidRepairs was no different to my first visit to them - Excellent! Good prices and a fix that works for me. Communication is very good and I have no hesitation in recommending them. The only possible improvement I would want is outside of their control and that is arrival of spares (in my case from Nikon) which can be slow. I would and will use them again without qualms. I hope they do well and prosper.

Very quick turnaround for a decent price. We needed our camera back for work quicker than the standard turn around time, and they returned it within a few days without any issues. Very pleased.

Found 1st Aid on the web after my Panasonic Lumix jammed with sand in the zoom mechanism. Delighted by the ease of dealing with 1st Aid, their rapid repair and speedy return to me. Expensive - but I get the feeling you are paying for a quality job. Really pleased with how my problem was fixed.

What they say is what they do and deliver! After a phone call where I outlined the problem to a chap who got to grips straight away with what the job required and the cost likely to be, I went out to FAR at Tonbridge and spoke to their very helpful receptionist who took charge of my camera. Ir was really no time at all before it was delivered back by courier beautifully packaged and repaired and at the price quoted. A great service and well worth getting the train out from London for that kind of experience. Many thanks.