1staidrepairs Omdömen 

I have now had to send my camera back to these guys for the third time for repair. They dont seem to be actually fixing my camera, rather they do enough to get it working for a week or so.

I have now been attempting to get my camera back for two months as they have had it over three months. I cant get through to them on phone or email. This service is appalling and it all seems rather dodgy.

Now I just have a Leica Minilux lost in the world of botch job camera fixing companies with no way of getting it back. Shame on you Adrian.

I damaged both the microphone input and screen on my Panasonic LUMIX S5IIX. I received a very reasonable quote, and the camera was repaired, fully serviced and returned to me remarkably quickly-all for £300 (VAT inc).

The quality of the repair is absolutely top-notch, and the camera has come back looking and working perfectly. Communication throughout was excellent, the price was exactly as agreed, and the turnaround was impressively fast.

I genuinely couldn’t be happier with the service. A completely stress-free experience and thoroughly deserving of five stars.

My 11 year old Panasonic camera had developed a couple of faults. I phoned and was immediately given a quote, sent the camera and within a fortnight it was back, repaired and serviced. Very impressed.

I was nervous to send my pride and joy away for repair. But, my mirrorless camera was back in my hands within 2 weeks, good as new. The SD socket replaced and camera serviced. Excellent communication both on the phone and in swift responses via email. Quoted immediately with none of this send-it-to-us-and-we'll-let-you-know business that I've seen from Panasonic and Jessops. The price paid was the price quoted. The repaired camera was delivered well packaged.

1st Aid Repairs did an excellent job on fixing and servicing my Sony RX100 mk vii.
Communication was excellent with open and honest pricing at every stage and a decent turnaround time.
The camera was well packaged on return.
Many thanks for returning my camera to full working order!

5*. Needed an urgent repair on a Sony mirrorless camera. Needed repair urgently due to dedicated photography trip I had in 4 weeks time. From first initially enquiry, repair and return, very quick response and returned quicker than expected

I was directed to 1st Aidrepairs from my local camera repair team as they were not Sony Authorised repairers. I Email them the problems that my local team had found. 1st Aidrepairs promptly responded with a quote for the cost of repairs. I posted my camera off and they were very prompt in getting the repair carried out. They were great in communicating with the process all along once the camera was fixed I was advised it was ready for dispatch. They were great in holding its return as I was away on holiday and didn’t want the camera taken to a local pick up centre.

The camera is work like new. I can recommend them if you need a repair or service. 1st class service from a first class team.

Thank you 1stAidrepairs.

Excellent service. I had almost given up on it but 1st Aid Managed to repair and service my 20 year old camera - it's working really nicely now!

I can highly recommend 1st Aid Repairs for camera repairs. They did an absolutely fantastic job repairing my Sony Camera. From start to finish, the service was professional, efficient, and friendly.
The communication was excellent throughout the whole process — I was kept informed at every stage of the repair. The workmanship is top-class; the camera was returned in perfect working condition and looks as good as new. It’s clear that they really know what they’re doing and treat customers’ equipment with great care.
Turnaround time was very reasonable, the pricing was fair, and the overall experience exceeded my expectations. I would not hesitate to use 1st Aid Repairs again in the future and would confidently recommend them to anyone looking for reliable and professional camera repair services.
Thank you for an outstanding service!

Very thorough, professional and they investigated all options for me whilst completing the diagnosis process on my lens. This really made me feel they had got to the bottom of the issue.

Highly recommend Rhys and the team and I will certainly use them again if I have another issue.

My 150 600 Sports lens was plying up the Focus motor was not locking on, so sent it to 1st Aidrepairs they told me it needed a new focus motor, they sent me estimate it was very fair I agreed to go ahead with the repair my lens arrived back today so pleased with the work , I will definitely use 1staidrepairs again

1st Aid Repairs helped to confirm the fault on my Sony A6000, provided a quote, completed the repair in less time than quoted and charged what was quoted. All in all, a very professional and proficient service, thanks.

Superb job! I sent my Pentax 35mm SLR down for repair... and this was a tricky one. It was away for a number of months awaiting parts, but this is a 40+ year old camera, so not unexpected. They were quick to respond to queries and I knew it was in safe hands. It came back this week, and I'm over the moon with it. Many thanks 1st Aid Repairs!

Absolutely and highly recommended! Sent my 21 year old Canon EF16-35L f2.8 Mk1 in for repair. I bought this lens from the USA and delivered to me in Spain back in 2004 when we lived there and the autofocus NEVER worked.

Finally, and for its 21st birthday (😁), I had it looked at by 1st Aid Repair. Only took a week or two and I got the lens back this morning. It is now better than new with the AF working perfectly. Great job guys and thank you! 🙌👏👍

Couldn't have hoped for better service. After damaging my Panasonic HCX1 I was worried it may be the end of may main workhorse but contacted 1st Aid Repairs in the hope that they could salvage it. Communication was quick and easy and after sending a few images of the damage, I posted off the camera and to my relief was informed that it could indeed be repaired. Parts were on back order and were expected to arrive in August but by the end of July I was contacted to advise that the work had been completed and the camera was ready to post back.
Extremely happy and can't recommend this company enough.

I have used 1st Aid Repairs on a couple of previous occasions and found them to be very reliable and informative on the issues with the camera.
Recently, I needed the rear screen connection ribbon on my Sony a7Rii replaced. Job was completed and turned around promptly.
After a couple of weeks the camera started to act up and 1st Aid Repairs diagnosed that it needed a new RL and rear control PCB.
Not their fault, but as an act of goodwill they replaced the items for the cost of the parts and no charge for the fitting. They didn't even charge me for the return postage.
Cannot speak highly enough of the service that they offer and would fully recommend them to anyone.

Fantastic to have fast, independent support to service and repair my cameras and lenses. Really important to my work as a photographer.

I had a "shutter problem" with my Pentax K-5 II: on pressing the shutter release button to take a still photo, the shutter was released but was not raised until the shutter release button was pressed a second time. 1staidrepairs (Adrian) diagnosed the system had entered "Quiet Mode" and the problem could be fixed with a reset to factory settings; this fixed the problem. A free fix and such a relief! John Pye (the Ricoh service contact in the UK) was not interested, as "parts for that model were discontinued several years ago and are no longer available". Therefore, 1staidrepairs is my "go to place" for Pentax service.

Istaidrepairs are in my opinion an extremely reliable company, charging fair prices and keeping to their word about their timescale. They send you informative emails detailing everything about their service.
They repaired my Canon 70mm to 200mm lens and when I received it back within 24hours of them telling me that it was ready it was in perfect condition.
If I ever need a lens repair again I will most definitely use them.

When I see 1 star reviews of anything, I think that says a lot more about the reviewer than the product.
Like a fool I let the wind blow my tripod over, which was set quite high, and the camera and lens fell down on to bare rock. Luckily there was no damage to the camera (Nikon D850) except that the dioptre had been knocked out of place making the image in the viewfinder (including the camera data along the bottom) out of focus. The camera would still focus and shoot images without issue, but it was difficult to know what you had actually focused on until you reviewed the image.
After reading reviews I filled in the online form and was truly surprised at how much I was quoted. I had spoken to a Nikon repair centre and to a local camera fixer and was quoted 'at least £300 before we get started'. The quote from 1st Aid Repairs was £180 which included a service, sensor clean and return postage by DPD (who themselves are the best courier company).
I was quoted 2-4 weeks turnaround and received the camera back today, looking like brand new (but with a generic camera cover, not the Nikon one I sent off) less than 3 weeks after I sent it to them.
Communication was great throughout the process and I was charged exactly what I was quoted.
I know who I will be going to if I ever need any other kit repairs. They provided a superb service, did a great job and I cannot recommend 1st Aid Repairs enough.