1Plus1 Loans Omdömen 

I’ve had no issues with this company up until a couple months before my loan was due to finish. I called before 1 of my payments were due and explained I was having issues with my wages from work and if they would delay the payment for a couple days which they agreed to do. I was also advised to cancel my direct debit, that way it wouldn’t try to come off my account. 2 days after the loan was due to come off I called to make the payment and was told it was already paid, I checked my online banking and I never noticed it came off the day before (1 day after it was due). I was told by 1plus1loans even tho I cancelled my direct debit, it doesn’t matter because they had my bank details on their system to go in and do a manual payment. This is shocking and should not be allowed, I clearly stated I needed a couple days to sort my wages out and thankfully I did eventually get paid but what if I didn’t? I would’ve been in overdraft. Other than this, good company and friendly/polite enough staff. Just shouldn’t be allowed to do manual payments through customers accounts, should be illegal to be honest.

Honestly, dont bother.. say they accept you - say they accept your guarantor - then decline you for the loan even though you can afford repayment. Should do all the affordability assessments first and ask all the questions then instead of building up hope when guarantor is acceptable.

So inflexible, with no common sense I would recommend people avoid this company. I had 1 missed payment and offered to clear this plus pay the next months payment early in 3 weeks time, which they said no to which seemed ridiculous.

Best of best. Quick delivery to the same time

Not clear information, they offwr a loan and than they want more and more information, account check, guarantor ...

They are absolutely horrendous unbelievably rude no help whatsoever couldn’t make a payment as I was of work with medical issues told them I can pay the following week and they wouldn’t do it insisted I had to pay on the day I managed to come up with the money made the payment once the payment was taken they then told me I had to make another payment the same day I’ve dealt with many loan companies but they are without a doubt the most useless unhelpful rude bellends I’ve ever dealt with if your looking to take a loan out with them TAKE MY WORD I’d rather be in debt then borrow from these guys !!!!!

Didn't tell me I needed a guarantor until I linked my bank account avoid

I'm giving one star none if I could!! Said my loan was accepted my guarantor was accepted. So I thought yes I can put all my debt in to 1 and not worry anymore. Told the company's I will be paying them off soon, to only be told last minute that I wasn't actually accepted and I'm not getting it!!! So I went from call us so we can release your funds to actually we aren't accepting you. Absolute disgrace of a company as if having a guarantor wasn't a bloody enough 😤 I've never felt so angry in my life!! Not normally angry at anything.

I hope that I have followed the correct procedure in applying for a loan with yourselves. And prey that I am excepted. Thank you.

I’m giving 2 stars because when it came to lending my money they were all over me, practically felt harassed Into getting the loan…. However that is what I wanted a loan so I can’t fault the haste in them giving me the money. What I am calling negative is the fact I was assured time an time again before I agreed to the loan that I could pay it back as quickly as I wanted and they said that was fine just contact them and they would give me a settlement figure so I could pay before the interest built up as it is extortionate! I have emailed and rang and emailed and rang!! I can’t not get hold of anyone for the life of me!! I have been asking for a settlement figure for months now and have not received a single response. Not even an email or message to say they have received my request and give them how ever many days! The company is very sus. I don’t dare go on the site and make upfront payments because I doubt they will adjust the figure accordingly and no doubt say I still owe! If you can’t run a business properly then I suggest you stop doing what you’re doing!

A fost mulțumit

The company attended to my need and gived me an adequate service