I ordered 4 pairs of pants and sadly they fit very poorly for waist and length. Easy process to arrange returns but disappointingly the return has to be sent to USA when the shipment arrived to me fro... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I ordered 4 pairs of pants and sadly they fit very poorly for waist and length. Easy process to arrange returns but disappointingly the return has to be sent to USA when the shipment arrived to me fro... Se mer
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Product is super comfortable & having bought the shorts & now the pants, I can use them on & off the golf course I will definite using this site going forward
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I was mostly impressed by the customer support, very quick and friendly. For some reason the two bonus pants were added in two sizes larger than the initial selected two pants. The fit was more baggy... Se mer
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I ordered to pairs of pants and shorts. They were nice, but they didn’t fit me very well, so I asked for a full refund. Sarah was very accommodating, giving me a quick response to my return request. I... Se mer
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Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Order a size up, was taken care of by Sarah. Great product, so comfortable.

Svar från 19thlab
Very good customer service. I write them to change the size of my plants and they made it really easy. I will buy again for sure

Svar från 19thlab
Absolute effing garbage. Cheap product made with cheap fabric CLAIMING to be Australian through their Ai advertising when they clearly aren’t. Customer service was abysmal in letting me return a product that was the wrong size even though I’d bought multiple sizes to try on. Your typical social media scam type business. Don’t waste your money.

Svar från 19thlab
Shorts are great fit and comfortable.
Delivery was on time
Value for money

Svar från 19thlab
this company still have not sent the 3 pair of shorts we have paid for . a few emails with excuses. we paid for these items in December & want them but not looking good 😕

Svar från 19thlab
excellent service and correspondence, but size is a major challenge as each purchase online seems to differ, and one tends to size up, which is not always correct.

Svar från 19thlab
Great shorts
Communication could be better
Postage could be better

Svar från 19thlab
The pants are shocking. I ordered 1 shorts and 2 long pants. The shorts just don’t fit right. Bad workmanship. The long pants were so badly made that I couldn’t even get them on. Same measurements as the shorts too. So I contacted Sarah to return them and get a refund. She said just keep them and we will send you 2 more shorts. So all in all I have 1 pair of very average fitting shorts and that’s it. The replacement shorts never came, a refund never came and I spent $140
Very bad experience with this useless Company who promise and deliver rubbish. DONT BUY FROM THEM !! Paul

Svar från 19thlab
After ordering, delivery was good. The sizing was not correct, so i contacted the customer service. they responded in a timely fashion and rectified the issue without any problems.
Will recommend 19th Lab to others. Very good to deal with.
Thank You again for the prompt action.

Svar från 19thlab
The perfect fit and top-tier service! ⭐⭐⭐⭐⭐
Hands down one of my best shopping experiences. I needed a size swap and Sarah from the 19thlab team handled it perfectly, getting it sorted in just two days.
The pants themselves are "crazily comfortable." The material feels premium—sturdier than silk but just as soft on the skin. I’ll be living in these! Can’t wait to see what new trousers they drop next.

Svar från 19thlab
Customer service was excellent when I enquired about my package.
The shorts fit perfectly and the material looks and feels quality. I am now ready for summer golf here in Spain.

Svar från 19thlab
Hi, like many other people I had not heard of this company. Saw advertising on social media. Confirmed they were a local Australian company and thought I would give them a go. I ordered two pairs of shorts for my husband for Christmas in the size he normally buys for his golf clothes. They arrived quite quickly in time for Christmas. When he tried them, they were a little tight (maybe all the Turkey and trifle)
I messaged and advised and the issue was resolved quickly and efficiently. New size on their way. The quality is very good and definitely comparable to the other high end golf brands. Will definitely use them again

Svar från 19thlab
Purchased these shorts for Golf and I must admit they are exceptional, exactly as the website details. Soft stretchy and comfortable for those warm golf days.
I needed to change the size and Sarah in the customer service team couldn't have be more helpful. This process was seamless and she was so efficient and diligent in her follow ups.
Well worth dealing with the team at 19th Lab Golf

Svar från 19thlab
Poorly manufactured. Quality control is nil.
I bought 4 pair, never again. Holes in the pockets and no holes where they should be (ie button holes).
I would definately NOT recommend these golf shorts.

Svar från 19thlab
I mistakenly ordered the wrong size shorts. The 19th Lab (Sarah) customer service supported me immediately, and provided the correct shorts free of charge. Exceptional customer service.

Svar från 19thlab
The customer service was exceptional. Shorts of high quality and exchange service excellent. Husband is so happy with the shorts quality and fit

Svar från 19thlab
I first ordered my shorts back (4 pair)in November 2025. They were to be a Christmas present. Based on their sizing chart, I ordered XXXL. They were way too big when they arrived 4 weeks later. I tried many times to arrange for an exchange. I was finally contacted by “Sarah” who told me to send my correct size to them and I would have my order resent. She said I could keep the large shorts. That was December 2025. I have contacted them now on 6 different occasions through January and February requesting an exchange and each time they apologize for the delay and say I should have them by the end of the week. It is now March 2026 and still no replacement shorts. This online company is terrible. Avoid them at all costs.
Update to review 26th March
It is now the end of March and my replacement shorts have finally arrived almost 4 months after the initial order. I don’t know if it was the result of this review I did on trust pilot or just coincidence but the company reached out and apologized once again and said my order was on its way. I wasn’t confident but the shorts did arrive 3 weeks later. The shorts fit this time and are very comfortable to wear. Perhaps my original review on trust pilot may not have been so harsh if they had been up front, said they were having supply issues and had given me a realistic delivery date. However, 4 months to sort the problem out really is unacceptable from a customer perspective.

Svar från 19thlab
Really like these pants! I have worn a bunch of different brands, some similar, some poor, some good. 19th lab's waist is something I really like! Flexible, fits well, and my thighs are a bit more fitted than usual.
Comfy, surprisingly not wrinkly compared to most pants, will probably be getting another pair in a different color (have black). Affordable and I would recommend!

Svar från 19thlab
After being impressed with the comfort and quality of their Tour Flex Golf Shorts, I decided to give the Tour Flex Golf Pants a try! They are excellent - very comfortable, fabric that stretches with your body movement. Also, the waistband has flexibility that keeps it comfortable when you go from sitting to standing, and moving. Nice quality product!

Svar från 19thlab
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