1310 Omdömen 191

Signal downstairs is ok but upstairs dop from 200mb to 35mb
I’m not happy at all

Although not common household name while we get first class customer service from order to installation. Some connectivity queries has been resolved promptly, to be precise sky Qbox have interference issue(as it use common frequency 80 MHz) with WiFi signals which has been resolved with router configuration remotely without me touching anything. Happy customer and will recommend.

Super easy to sign up, communication is fantastic, answer questions quickly. Have had no issues so far with my connection. Monthly fee is good value.

Easy to order, setup was simple.

1310 service is really superb!

Initially I am little skeptical about this because I used to OpenReach before with BT/Virigin etc, but in the new area, they offer OFNL, I was plenty of providers to choose from, not sure to whom I need to go with, but 1310 stand out as they provide fixed Ip, also their sales and support team is awesome, I simply mail them on Saturday, I didnt expect any reply, but to my surprise I got the call from 1310 on Saturday evening itself, all set on the same day, clarified my questions, really a nice team. Monday while activating, immediately service was up and running within 15 min. So far so good, except any maintenance at OFNL side that's beyond 1310's control, overall, I am happy.

Best value I've found but the customer service is what makes them amazing!

Support and reliability of 1310 is assuring and a delightful experience all along. Whole of the team including their leadership is very receptive to customer requirements. Would happily recommend for anyone.

Great company with no issue setting up service

Really pleased with 1310 - exceptional customer service - nothing was too much trouble .. Had an initial issue when we moved in - NOT 1310’s fault - previous owners had accidentally taken vital connection equipment.
New equipment was all organised by 1310 - ordered, delivered, installed and all up and running in no time.
Speed up and download- great 😊
Worth the money!

Broadband It didn't take long to connect. And the staff were very polite and friendly. The broadband has improved.

Why on earth change the name?
I keep thinking you are spam.
Use a word not a number.

Conversion from landline (at a considerable expense) to VOIP, and a substantially lower monthly cost - what's not to like? Thanks 1310

Great service, great customer support, always helpful and decent speeds with a low contention rate. Would defo recommend.

Absolutely brilliant I can’t complain such quick and reliable service. When you contact them by email very prompt havnt tried to call as yet .... friendly and very helpful which is incredibly rare these days.

Installation was quick and tidy. Matt who is also one of the owners of the company came and installed our Internet, really friendly and very helpful.

Thank you again, I would HIGHLY recommend this company.

Perfectly smooth switch to 1310 who were very helpful to arrange our switch on a future date as we had been let down by another provider.

Excellent customer service, quick and helpful responses above and beyond other companies.

Very happy with service and can highly recommend.

Absolutely brilliant I can’t complain such quick and reliable service. When you call there’s no waiting time and straight to a real talking human that’s friendly and very helpful which is incredibly rare these days.

Installation was quick and tidy. Matt who is also one of the owners of the company came and installed our Internet, his knowledge and skills were above and beyond, really friendly and very helpful.

The broadband itself is the best I’ve ever come across it’s speed and reliability is far better than Virgin, Sky and BT (trust me I’ve had them all) and the cost is a lot cheaper for the speed you get and service you get.

Thank you again, I would HIGHLY recommend this company.

Really easy process and experience so far. Matt has been on hand for every step of the sales process to assist with questions from our team. Very satisfied so far.

Great service and support.

After experiencing problems with our previous internet service provider, 1310 were recommended to us and after initially contacting them, our new service provided by them was up and running within 24 hours.