I dealt with Nick and its my first time dealing with anything to do with pools. This guy was absolutely quality. Any question I asked, even if I did think it was silly, was answered straight away and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent advice, fantastic customer care and after sales care. We bought a robot for our small pool. When it broke down after 1 months, they arranged a replacement directly via their supplier.
Excellent customer service from 123pools.co.uk. Friendly, incredibly responsive, with super-fast dispatch and delivery. They genuinely seem to have a customer-comes-first culture, which is refreshing.... Se mer
Having no experience with heat pumps or knowing what to choose, I found the team at 123 Pools incredibly helpful and patient. They answered all my questions over WhatsApp, which was so much easier tha... Se mer
Företagsinformation
Skrivet av företaget
Intex Specialists We have a long standing relationship in supplying Intex swimming pools. From inflatable to rectangular to metal frame pools, we have the UK's widest online range dedicated to these manufacturers.
Kontaktuppgifter
123 Pools - 12 Old Mill Road, TQ2 6AU, Torquay, Storbritannien
- sales@123pools.co.uk
- 123pools.co.uk
4,8
Utmärkt
273 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Outstanding service
Outstanding service, very knowledgeable staff whose support was highly valuable.
25 juni 2023
Pool Cleaner
The cleaner arrived safely and well packaged. It is simple to use and seems to work well.
Delivery was a bit disorganised - I received a message to say the courier company had been trying to contact me to check the delivery date was suitable, but there were no missed calls or texts so this seems unlikely.
17 juni 2023
Svar från 123 Pools
Hi Zos,
We do apologise in regards to your delivery, we were contacted by the pallet courier advising they could not get hold of you, this is why we sent you a WhatsApp message straight away to inform they wanted to deliver to you the the next day. I will pass on your comments to the courier.
Many thanks
123 Pools
What an exceptional company
What an exceptional company. From start to finish they were absolutely faultless. The speed of response from my initial chat to find out the best product, through to ordering was faultless, fast, friendly and efficient. Delivery was exactly on time and follow up customer care through to installation was superb. I can whole heartedly recommend this company as a market leader in customer care and product pricing.
3 juli 2023
Omdöme utan inbjudan
123 pools - quality service
Nick was amazing at sorting any issues out asap , customer service is top priority with these guys , so we are giving them a 5 star rating.
28 juni 2023
Omdöme utan inbjudan
Great service
Great service, thanks to Nick for sorting out a problem with the Post Office, and at the speed of lightening! We are up and running within hours! Will not hesitate to order again from this company.
21 juni 2023
Omdöme utan inbjudan
Fantastic company to deal with.
Answered all my questions in good detail, advised on additional fittings I required and very prompt delivery to Scotland. Highly recommend.
22 juni 2023
Omdöme utan inbjudan
Really very pleased and so helpful
30 maj 2023
My order was promptly dealt with
My order was promptly dealt with, dispatched quickly, we were kept informed re delivery and my new “ sharkie” is a cracker. Thank you 123 pools.
3 juni 2023
Excellent service
Excellent service , extremely pleased with my purchase. The only issue was the time of delivery, but I am an impatient soul.
3 juni 2023
Service above and beyond
I ordered a pool vac from 123 Pools, which got lost in the post. Immediately, and without questioning, 123 Pools sent a replacement (meaning they had two out for delivery but had only been paid for one). This is exemplary customer service. The company has my full, 100% endorsement.
8 juni 2023
Omdöme utan inbjudan
Easy to order and quick delivery
23 maj 2023
Good quality paddle board
Good quality paddle board, fast and efficient shipping. I recommend 123 Pools
14 maj 2023
Fantastic company to deal with
Fantastic company to deal with. Espcially Paul.
Had a couple of issues with converters and pipes, all quickly resolved and always there via chat to deal with any queries I was having.
18 april 2023
Superb service
Superb service. Had a problem with a new robotic pool cleaner and spoke with Nick whom promptly sorted out an immediate replacement without any quibbles. Very refreshing to see such a true, honest & customer orientated company and where nothing was too much trouble. Highly recommended!!!!
11 april 2023
Quick delivery and very good customer…
Quick delivery and very good customer support. They also had the best price!
11 april 2023
Pool Buster Max
I bought a Pool Buster Max from 123 Pools, it was the best price online, beating Amazon by miles. The delivery was free and quick - what's not to like?
22 mars 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.