I purchased an Ergo 24hr office chair back in late 2024, which arrived quickly within a couple of days. The chair has been great, but unfortunately developed a fault in the locking mechanism. I reac... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I purchased an Ergo 24hr office chair back in late 2024, which arrived quickly within a couple of days. The chair has been great, but unfortunately developed a fault in the locking mechanism. I reac... Se mer
Företaget har svarat
Bought a chair from them after seeing it reviewed so well. When it came I was shocked at the poor quality of it, return policy is useless as I'd obviously opened the box. I decided to write a review f... Se mer
Företaget har svarat
Ordered a Nautlius Resolute executive mesh chair from 121 Furniture. As a first time buyer I was worried about some of the negative review I saw, let me assure you that they are all false. Had some qu... Se mer
Företaget har svarat
Just bought an Ergo office chair from 121 for home use. Seemed too cheap to be true, much better price than anywhere else online. So I was a little bit apprehensive but no need to be at all. Delive... Se mer
121 Office Furniture are a small family business that incorporates 3 on line sites 121 Office Furniture, 121 Home Furniture and TV Mount Brackets.
5 Mid Rd, G67 2TT, Cumbernauld, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very efficient order to delivery. Original contact email answered within minutes. Product was the cheapest online(I searched long and hard) & the quality is exactly as described. Great company to order from, will be my first stop & recommendation to friends in future when seeking similar products.

Svar från 121officefurniture
I always think the success of a company relies on great customer service, and I received that from this company this week. There was a problem with my order, but Steven (who responded swiftly to my emails) managed to rectify it quickly and efficiently, and I received my furniture in good time despite the issues. Great service, and I will definitely be using them again.

Svar från 121officefurniture
Nice easy to deal with company with great detail on each product on the website, very useful. I’m very happy with the quality of my new desk and it looks great. Would use again. 4* as the delivery was a month late but I should iterate this was supplier issue which is common in every market these days and not the fault of 121 though they kept me informed and gave me alternative options to pursue if I so chose.

Svar från 121officefurniture
I recently purchased a TV cabinet and found the service to be really good. Initial delivery was prompt and the communication from the store was really good. One of the packages arrived with broken parts but Micheal wasted no time in getting things sorted and after a couple of days a new item was received. Many thanks!

Svar från 121officefurniture
Looking for low cost desk with dpace for laptop and all the bits and pieces that go with it. This was perfect. Fitted the space exactly and top shelf great for extra TV kept in study. Product better than expected for price. Quite a lot to put together but instructions good enough. I'm very pleased with it.

Svar från 121officefurniture
Mesh Office Chair Luna Black, best price on the web, it arrived on time, exactly as described, prompt and courteous service. Would order from 121 Office Furniture again.

Svar från 121officefurniture
Bought a Home Office Desk and a Dams Noble Black Faux Leather Managers Chair on Thursday and arrived on Monday. Customer services response rapidly (and nicely, too!). Highly recommend!

Svar från 121officefurniture
Ordered a Zure Executive chair on Tuesday and it arrived on Thursday. Excellent product at a good price. Delivered by FedEx.

Svar från 121officefurniture
Amazing company, super fast dispatch and even faster delivery. Item as described at an unbeatable price, can’t fault, would shop again.

Svar från 121officefurniture
Excellent! Ordered the 'Derby High Backed Chair' for home use and more than happy with it! Great product, great price and swift delivery what more do you need!

Svar från 121officefurniture
Really great service! There were a few issues with my order (damage in transit), but they were quick to sort things out and always professional and friendly.

Svar från 121officefurniture
Great chair. Extremely comfortable!! Very easy to assemble
Hihghly recommended
The only note I would add though was that the office chair we bought looked a bright navy blue but when arrived was actually a quite a dark blue. It was still OK because it went well with our decoration anyway
Delivery was fast
Great service

Svar från 121officefurniture
Ordered an Ergo Click Mesh office chair yesterday at around 2pm. The following day at 1pm I am sitting on it having already assembled it. Delivered in perfect order. Very well packaged. No problems at al.
What can I say? You can't beat service like that!
Will definitely use you again.

Svar från 121officefurniture
Very happy with the service 121 has given me. There was an minor issue with stock but Steven immediately gave me a call and we worked it out - even received the chair fully assembled for the (minor) trouble!
Will use them again without a doubt!

Svar från 121officefurniture
Ordered an ergonomic chair - received a call (which I missed) followed by an immediate follow-up email to let me know it wouldn't be in stock for some time. Thankfully, Steven was very proactive about helping me nail down an alternative and immediately offered to refund the small difference in price. All super smooth and convenient.
The chair was dispatched in good time and I received it with no delay following my initial order, despite the minor hurdle we encountered.
Really impressed, thank you.

Svar från 121officefurniture
Purchased a mesh Dynamo Ergo prior to charismas.
Communication was excellent and delivery was prompt, and price was spot on.
Would highly recommend this company

Svar från 121officefurniture
Really pleased. Great product, great service and on the money pricing. Ordered an office chair and arrived earlier than anticipated and much better price than John Lewis. Comms throughout were very good. Definitely recommend.

Svar från 121officefurniture
Just bought the Mesh Office Chair Black Sandro Ergonomic Office Chair. Excellent Seller Professional and friendly service Fast Delivery Very Highly Recommended thanks

Svar från 121officefurniture
They don’t refund at all! Bought an office chair for 75 and assembled it immediately found out wasn’t comfortable at all, phoned them to ask for return and refund they said when you open box we don’t accept it!!!!
Like you should know how good is the chair from looking at the box!
I had to sell it half price!
I’ll never buy from this website anymore.

Svar från 121officefurniture
Great to deal with, good range of furniture and something to suit me given my size and weight, got a great office chair, fabulous product, solid as a rock and great price. Arrived four days early with a super polite and helpful delivery driver. Delighted to deal with this company and they followed up after delivery to check everything was ok.

Svar från 121officefurniture
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.