Sfundo Mbambo was great at helping me solve a matter that i was struggling with. He spent quite a few minutes over the phone helping me, which was greatly appreciated.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our office emails stopped working through Outlook. With an email to 1-grid explaining the situation, we got a response from Shayne who gave us settings to use which surprisingly didn't need a tech ex... Se mer
Företaget har svarat
Yesterday, the web services and a Windows server were unavailable. All requests timed out. The outage lasted at least six hours. Furthermore, the 1-grid website was extremely slow. Support didn't res... Se mer
Företaget har svarat
Thank you Sfundo and the team from 1-Grid Hosting. I love how the support team takes control and assisted with domain setup. There were some points where they could have left me with the i... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We empower South African website owners and businesses to thrive online. Our platform delivers affordable web hosting solutions paired with exceptional support. From seamless domain registration to reliable hosting, robust security, and professional email services, we provide simple solutions for every stage of your business's growth.
Kontaktuppgifter
360 Business Park, 8 Wessex Rd, Paarden Eiland, 7925, Cape Town, Sydafrika
- +27212001200
- support@1-grid.com
- 1-grid.com
3,2
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thanks to the teams especially Mr
Thanks to the teams especially Mr. Lance he did exceptionally well to assist me. He called to check on me until the problem was resolved and I will one to take the thanks him and advice others to take the work so seriously like Mr. Lance.
My website is secured now and everthing is going well now. The company is so lucky to have him in the team.
1 november 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Phillip,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Lance for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Svar från 1-grid
Hi Smangele,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
A big shout out to Joseph Mubwandarikwa…
A big shout out to Joseph Mubwandarikwa @1 Grid for the excellent service he provided in effectively sorting out my domain entanglement. Bro, you have star power 💪 😊 ⭐⭐ ⭐⭐⭐. Your company can be proud of someone like yourself who's a great example of competence with a smile 😊.
23 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Vincent,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard
Dit was nou 'n fees om met Richard te praat. Vriendelik en probleem was vinnig opgelos, want die ticket wat ek gelog het, is nie replay nie so ek was baie moedeloos.
Baie dankie Richard jy het'n tevrede klient.
Groete
Sunette
23 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hallo Sunette,
Ons is so verheug om te hoor jy het 'n 5-ster ervaring gehad! :)
Ons waardeer jou baie en waardeer jou. Dankie dat jy die tyd geneem het om jou terugvoer met ons te deel.
Ons het jou dankbaarheid teenoor Richard uitgespreek vir sy uitnemendheid en bydrae om 'n positiewe impak vir jou te maak!
Baie dankie dat jy deel is van die 1-grid familie.
Beste groete,
Natalie van die 1-grid Span
Outstanding Service
I recently had an outstanding experience with Angus. From the moment I reached out to 1-grid, Agnus was incredibly friendly and attentive. He took the time to understand my issue and assisted me beyond expectation.
Whenever I had a question, he responded promptly and thoroughly, making me feel valued as a customer. I appreciate going above and beyond to ensure satisfaction.
22 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Megan,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Angus for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Svar från 1-grid
Hi Accounts All Hire,
We are so delighted to hear you've had a 5-star experience! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard, was extremely professional and fast and patient in assisting me with my email account. Richard made sure he answered all my questions that I didn't understand and I am happy to give Richard 5 stars.
16 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Charnelle,
We are so delighted to hear that we delivered extremely professional, fast, and patient support to get your email account questions answered! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was very helpful and explained…
Richard was very helpful and explained everything clearly. The wait for someone to answer took long but Richard was helpful.
15 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Berry Designs,
We are so delighted to hear that we delivered helpful, and clear support to get your issues resolved! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was knowledgeable and very…
Richard was knowledgeable and very engaging. Resolved my issue quickly and also pointed out firewall management options that I didn't know existed.
15 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Rodrick,
We are so delighted to hear that we delivered engaging and knowledgeable service to help resolve your issues! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Proper Support Service :)
Normally, if something's going to take more than 5 minutes, support / call centers send you away. But Joseph took all the time that was needed to figure out whats happened, how he can help me, fixed it and called me to feedback. He could have easily said sorry this is not for us to fix - phone your IT guy and he didn't. That's proper service - WELL DONE 1-Grid Your team is amazing!
9 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Irene,
We are so delighted to hear that we have made such a difference by delivering patient, and kind service to you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard is the best.
Richard is the best.
Never had such good technical support anywhere.
Thanks Richard.
9 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Shane,
We are so delighted to hear that we have made such a difference by delivering such good technical support that has been unique for you! :)
We're deeply sorry to hear about the challenges that you recently faced.
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was extremely helpful and…
Richard was extremely helpful and sorted out my email issue. Thank you
8 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi KC,
We are so delighted to hear that we have made such a difference by being extremely helpful in sorting out your email issues! :)
We're deeply sorry to hear about the challenges that you recently faced.
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Joseph saves the day
After some dismal service which resulted in me opening a ticket stating the above, along came Joseph (Mubwandarikwa) and through the following days interactions managed to save the day, and my faith in 1-Grid again.
He should run the service department.
Thank you again Joseph for your effecient and friendly service.
8 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Donovan,
We are so delighted to hear that we have made such a difference through your challenges! :)
We're deeply sorry for the challenges that you recently faced.
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Great Service
1 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi AH Ismail,
We are so delighted to hear that we provided great service! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us. We'd love to hear a little more, if you have some time, on how we delivered great service to you!
We have extended your gratitude to the Team!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Joseph Mubwandarikwa of 1-Grid is a STAR
Super response from Joseph Mubwandarikwa of
1-grid support team to resolve my request and further attended to an additional post TICKET ask within super time.
First time I got this turnaround from 1-Grid. Totally elated with Joseph. Wish I can always have him attend to me stuff
4 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Themba,
We are so delighted to hear that we provided excellent support and delighted you unexpectedly! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Joseph for his excellence and contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
I submitted a ticket for assistance…
I submitted a ticket for assistance with my SSL certificate, and Linda provided excellent support. My website is now secure. Thank you
4 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Busisiwe,
We are so delighted to hear that we provided excellent support while assisting with your SSL certificate! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Linda for his excellent contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard
Richard - Top notch service- Professional -going the extra mile thank you for no extra cost. I will recommend anyone especially if you don't have any cooking clue about websites they help you, explain and very friendly. Thank you again I'm in good hands.
4 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Rene,
We are so delighted to hear that we have delivered top-notch, professional service and that we have delighted you with going the extra mile! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his extraordinary contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Great service from Richard
Great service from Richard. Efficient and really smart. Grateful for his help
3 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Bruno's Oven,
We are so delighted to hear that we have delivered great service that was efficient! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Richard was very good and nice over the…
Richard was very good and nice over the phone he helped very quickly and easily.
3 oktober 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Sanmari,
We are so delighted to hear that we have delivered quick service that made things a little easier for you! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Richard for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Great assistance from Lance .He…
Great assistance from Lance .He resolved my issues in no time .
27 september 2024
Omdöme utan inbjudan
Svar från 1-grid
Hi Brian,
We are so delighted to hear that we have delivered great service in getting your issues resolved in no time! :)
We greatly appreciate you and value you. Thank you for taking the time to share your feedback with us.
We have extended your gratitude to Lance for his contribution to making a positive impact for you!
Thank you so much for being part of the 1-grid family.
Best regards,
Natalie from the 1-grid Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.