Company not following through on promises of a refund on product not received.
I purchased a sweatshirt in November for a Christmas gift for my granddaughter. In December it hadn't arrived so I reached out to them. I was told it was out of stock and I could either order something else or a refund. I chose a refund because the options they gave me for a replacement were not what I wanted. It is now February and I haven't received anything, When I reach out to them they say give them a few more days. It has been months. No answer on my last request. So obviously they have no intention of giving me a refund. Do not buy anything from this company they are not reputable.
9 december 2025
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