Storbritannien
Omdöme om N.B Tech
Excellent price and fantastic customer service!!
Replied straight away on WhatsApp answering any questions. Item was delivered the following day, inspected and received the money in my bank all before lunch time.
Will 100% use again in future, thank you 😊
Omdöme om Quidco
Don’t waste your time.
Attempted to use this several times. The once it actually worked, the cashback took over 6 months. I’ve tried to use it on multiple occasions for big purchases and conveniently the cashback never logged, I logged a claim to then receive responses 4 months later to say it hasn’t gone through. I followed all the correct steps making sure I purchased through the link etc and this has happened with over 4 purchases.
I won’t be using any more, don’t waste your time.
Svar från Quidco
Good morning,
We appreciate your feedback, I'm sorry to hear that your cashback has not been tracking as expected and your claim has not been successful
I have requested some further information so that I can look into this further for you,
Thank you,
Omdöme om Hcpersonalshopper
DO NOT ORDER!
I purchased some trainers prior to Christmas for a gift, I still hadnt recieved the dispatched notification so contacted via Instagram. Was told it should be with me for Christmas Eve. Still no update on tracking 23rd so I messaged again, was advised the vans wouldn’t be scanning and updating. Then received notification to say it actually wasn’t dispatched until the following day.
Recieved the trainers however it was the wrong ones!! I was sent similar but much more basic and not the unique trainers I had ordered. I had paid via PayPal so logged a dispute against the payment to cover myself. I then sent a message via Instagram and had a reply to say the supplier sent the wrong ones & to email. I emailed with pictures and explaining. No response from the email for several days so I messaged again via Instagram to say I had emailed as I was advised but hadn’t received a reply? I got a response via Instagram within 30 seconds saying “ No, you’ve raised a dispute with paypal”
I was offered the refund via PayPal after several days. I accepted and paid for next day delivery. DPD attempted delivery twice, I messaged via Instagram again to be told “it’s only Royal Mail deliveries and you would’ve known this if you’d emailed” I pointed out I had emailed, and never got a response because I’d logged a PayPal dispute!!
The person communicating is so unprofessional and RUDE!
Over 30 days to finally get a refund which I know I wouldn’t have got if I hadn’t logged the PayPal dispute however they were extremely unhelpful/rude/unproffesional towards me due to me logging the dispute!!!
I wish I had read the reviews on here previously.
AVOID
Omdöme om Handbag Clinic
Please under no circumstances, sell your bag via this company. The delivery company they use “lost” my two handbags for over 4 weeks, then they miraculously appeared! Was told they would be proritised through the process. Sold 2 weeks before new years, wasn’t even advised they had sold I only noticed as I clicked on the website. I am chasing continuously for payment & have now been told it won’t even be processed until 20th February. Over 9 weeks after the item has sold. Communication is non existent, PLEASE DO NOT SELL YOUR BAG VIA THIS COMPANY. Avoid Avoid Avoid!!!!!!!
Svar från Handbag Clinic
Dear Chloe
Thank you for taking the time to leave your feedback on your experience, and we profusely apologise on this occasion, you found this to be less than satisfactory.
We apologise that on route to us the courier did in fact misplace your parcel and it did take so long for these to be recovered. We appreciate this was not a good start to your journey and your frustration with this.
Once these were located by the courier and processed your items then did sell over the festive season.
From 8th February 2024 we experienced a large-scale issue which affected the journey of most customers who's bags sold throughout the rest of the year. This issue was created by a third-party software provider, and it has been our upmost priority to resolve this and improve our selling experience since this occurred.
Although we continued to make hundreds of payments every week to customers, this was all via manual processes which created delays, human error and issues tracking the customer journey.
We sincerely apologise your item was sold during this period and your journey was impacted by this.
We continue to correct anyone historically affected and have successfully rectified the issue for thousands of customers at this stage.
We can see you have been paid in full for your item.
Your experience with us does not represent the high standards we have held ourselves to for over ten years in the industry, we apologise again that you were affected by this, however we hope you would consider using The Handbag Clinic again in the future.
Kind regards
The Handbag Clinic
