Caroline C

Quick delivery and first class customer service!

Livraison super rapide et très bon choix de produits

My order was shipped within an hour and received the following day! Impressive 😊

Project raised over half a million dollars and never delivered any product. Website and email have now been closed. Kickstarter does not offer any guarantee or money back.

I do not recommend this website!

I've been with the website for a year and had 3 different people stay in my house to mind my cat. I had no issue with the first 2 sitters but the last one stole 600 euros worth of goods. We did not notice this straight away and left her a good review since the house and cat seemed ok at first.

We noticed the theft 3 weeks after the sit and THS won't let us update the review to warn other people that this person should not be trusted in anybody's house. This means she is probably still sitting for other people and continuing to steal while THS is well aware of the issue (proofs have been sent to them).

They do not always carry a proper background check. They only do this for US-based sitters.

Also, the insurance is a scam. They:
- Will ask you to go through your insurance first
- Won't reimburse anything below $1000
- Will ask you to pay $250 excess in the event you claim for something over $1000
- Do not cover identity theft

If you're considering using this website, I highly recommend you read the fine prints and "trusted house sitters horror stories" you can find on the web before you make your decision.